CleanCloud

RATING:

4.7

(185)

About CleanCloud

CleanCloud is a cloud-based retail solution that helps dry cleaning and laundry businesses manage customer orders and streamline point-of-sale operations. The centralized platform enables users to review revenue statistics using charts and generate performance reports, providing insights into business operations. Features of CleanCloud include barcoding, invoicing, tax management, route planning, geofencing, fleet management, garment tracking, data import/export and more. It allows organizations to monitor staff activities and track employee check-in/out, facilitating payroll processes. Additionally, it offers mobile applications for iOS and Android devices, which lets users book pickup/delivery slots and process payments even from remote locations. CleanCloud...

CleanCloud Pricing

Basic: $65/month Standard: $80/month Professional: $95/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

CleanCloud login page
Slide 1 of 3

CleanCloud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CleanCloud

1 - 5 of 185 Reviews

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Fantastic pos for the industry

Having used the product for two years its very user friendly, my staff find it very easy to use and my customers love it when they loose there docket, we have there transactions at the touch of a button

PROS

The stats that are available and the quick invoicing function, my customers love it.

CONS

That its billed in US dollars, every thing else is fab

Leonard

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Excellent Product for Laundromats

Been very pleased with the product, once I got used to the features. There is a slight learning curve, but the support team is very good in guiding the user to get the best out of the product.

PROS

Good customer service. Product easy to learn. Pricing is competitive

CONS

Integration with Doordash Would like to have a better forum where current Cleancloud users can share their knowledge and tips with each other.

Reason for choosing CleanCloud

Did not like the customer service and sales team for Cents. Curbside was expensive

Vendor Response

Great to hear Leonard! Have you tried the CleanCloud Facebook Community as a place to share Doordash knowledge and tips? Lots of conversation going on over there.

Replied March 2024

lalita

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2020

Cleancloud

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

PROS

Its mobile and you can log in from anywhere

CONS

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Reason for choosing CleanCloud

Because of it mobile access

Reasons for switching to CleanCloud

Its mobile you can add n changes things mobile I also with the end of month was selectable with out the graph fir email purposes ur to send anyone ur sales

Rachel

Textiles, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Dry Cleaning POS

PROS

The ease of use with CleanCloud and that it is web based makes it easy to manage from anywhere.

CONS

The driver app is not user friendly and often time-outs or does not provide an efficient route for the driver.

Vendor Response

Thanks for the feedback Rachel. We've made some recent updates to the driver app which should help. Grow and Grow+ customers can now choose to use Google maps or Route Pro to plan journeys. Hopefully that helps with planning more efficient routes. If you continue to have issues with the app timing out, please contact our support team or let us know in our Facebook Community.

Replied February 2024

A.B.

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Clean Cloud

Very positive. I've been happy with CC.

PROS

I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.

CONS

Some features are a little clunky. But technology, eh? Nothing is perfect.

Reason for choosing CleanCloud

For the money and the features, I felt like it was the best deal with a lot of support features.

Vendor Response

Thanks for the feedback, so pleased to hear you're getting on so well with the software

Replied March 2024