Clean Cloud App is the best for the money and value.

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

CleanCloud is the way to go!

I've been very happy with all the Cleancloud personal and there customer support team is awesome.

Pros

Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.

Cons

CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.

Perfect for delivery laundry

Very simple to use and quick opening of new market System in French language

Pros

It’s a complete solution for laundry with delivery service

Cons

If we can have a feature to make a refund ticket when a customer was refund A board to see all the delivery and pick-up of the day/week for one and/or all stores

Cleancloud

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

Pros

Its mobile and you can log in from anywhere

Cons

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Extremely happy with CleanCloud

The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.

Pros

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

Cons

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.