

CleanCloud Software
About CleanCloud
CleanCloud Pricing
Basic: $65/month Standard: $80/month Professional: $95/month
Starting price:
$65.00 per month
Free trial:
Available
Free version:
Not Available
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CleanCloud User Reviews
OVERALL RATING
Showing 1 - 5 of 147 reviews

Tony
Verified reviewer
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 12 months
Review Source: Capterra
May 2019
Clean Cloud App is the best for the money and value.
Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.
Pros
This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.
Cons
The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Response from CleanCloud
Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.
Replied August 2019
Larry
Company size: 11-50 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
January 2022
CleanCloud is the way to go!
I've been very happy with all the Cleancloud personal and there customer support team is awesome.
Pros
Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.
Cons
CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.
Reasons for choosing CleanCloud
Assisted Assembly integration and cost
Reasons for switching to CleanCloud
Product development was always promised and never delivered.
Mario
Company size: 1 employee
Industry: Facilities Services
Time used: Less than 2 years
Review Source: Capterra
June 2022
Perfect for delivery laundry
Very simple to use and quick opening of new market System in French language
Pros
It’s a complete solution for laundry with delivery service
Cons
If we can have a feature to make a refund ticket when a customer was refund A board to see all the delivery and pick-up of the day/week for one and/or all stores
Reasons for choosing CleanCloud
Simple to use French language Focus on laundry service
Reasons for switching to CleanCloud
It’s not a service for laundry service, only for food The assistance is not in French language The cost is higher
lalita
Company size: 51-200 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
September 2020
Cleancloud
Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung
Pros
Its mobile and you can log in from anywhere
Cons
You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back
Reasons for choosing CleanCloud
Because of it mobile access
Reasons for switching to CleanCloud
Its mobile you can add n changes things mobile I also with the end of month was selectable with out the graph fir email purposes ur to send anyone ur sales
James
Company size: 11-50 employees
Industry: Consumer Services
Time used: More than 2 years
Review Source: Capterra
March 2022
Extremely happy with CleanCloud
The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.
Pros
Ease of use for all employees. My customers absolutely love the text message reminders on order completion.
Cons
I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.
Reasons for choosing CleanCloud
Recommended from business partner.