About CleanCloud

CleanCloud is a cloud-based retail solution that helps dry cleaning and laundry businesses manage customer orders and streamline point-of-sale operations. The centralized platform enables users to review revenue statistics using charts and generate performance reports, providing insights into business operations.

Features of CleanCloud include barcoding, invoicing, tax management, route planning, geofencing, fleet management, garment tracking, data import/export and more. It allows organizations to monitor staff activities and track employee check-in/out, facilitating payroll processes. Additionally, it offers mobile applications for iOS and Android devices, which lets users book pickup/delivery slots and process payments even from remote locations.

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Supported Operating System(s):

Web browser (OS agnostic)

84 Reviews of CleanCloud

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(71)

71

4 stars

(10)

10

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 84 results

May 2019

Tony from Spin Cycle Laundromats

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2019

Clean Cloud App is the best for the money and value.

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Response from CleanCloud

Replied August 2019

Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.

March 2018

saoud from Marmi Laundry

Company Size: 2-10 employees

Industry: Textiles

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

March 2018

New owners of laundry business don't be afraid.

Running a successful business and aiming to expand with this software.

Pros

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

Cons

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Response from CleanCloud

Replied April 2018

Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

September 2020

Doyle from Dry Clean Xpress

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great Software

Dry cleaning software. It's the easiest, most professional software I have used to date.

Pros

1. Customer service. They're always there when you need them. 2. Easy to use 3. Easy to update

Cons

Nothing. Everything is top of the line.

May 2019

walid from Cleaning services

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

May 2019

CleanCloud user Feedback

We have a Dry Cleaning business, we were planing to use CleanCloud to solve all orders management, reporting, and marketing activities for our business, but we were stuck with some technical issues specially in printing, reporting tools are not that easy and accurate. Pricing is high compared to benefits on each package and they push you to take higher packages even if you don't need it

Pros

quick installation on PC - somehow simple - pictures of the products

Cons

Pricing is high compared to packages benefits - Technical support is not available on 1st package which is a must because it's usually the startup of your business

Response from CleanCloud

Replied August 2019

Hi Walid, thanks for your review! CleanCloud offers several packages and we always recommend the one that best fits our customers' needs. Our technical support team is now available 24/7 and can quickly assist in the set up of hardware or regarding any other issue.

May 2018

DEBORAH from North Perth Drycleaners and FabricSpa Drycleaners

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

My staff and I have been using this software for a year now and we absolutely love it.

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

Pros

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

Cons

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.