Clover is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to countertop units.

With Clover, businesses are able to run thousands of transactions, access reports on a merchant dashboard remotely and manage their inventory through a single solution. Clover replaces cash registers, terminals, receipt printers, label printers and barcode scanners. It allows businesses to read Chip and PIN cards, swipe credit cards and process Apple Pay and other mobile payment apps. Additionally, the program integrates with QuickBooks, includes a time clock to track clock-in and clock-outs and manages purchase orders and vendor maintenance.

With Clover's dashboard, businesses can visualize their key data metrics in real-time. Other features include accounting, order tracking, menu editing and data reporting.

Configure home screen
Configure home screen

Configure home screen

Dashboard

Dashboard

Generate bill

Generate bill

Track orders

Track orders

Edit menus

Edit menus

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



115 Reviews of Clover POS

Overall rating

3.5 / 5 stars

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Showing 1 - 20 of 115 reviews

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Nickia from John Ed's Cafe & Catering

Type of Store:  Restaurant

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

November 2018

Clover POS

Pros

Very sleek design, love the terminal itself and the apps that are featured on it. As a small office my customers love it.

Cons

not having someone to actually assist with training for the operation of the system. Someone from the bank came for the initial setup but, from there it was trial and error.

Review Source

carolyn from CCs Wireless Connections

Type of Store:  Wireless / cellular

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Clover Pos User

Pros

So many apps to help you run your business right at your finger tips for a fair price or free. Good customer report.

Cons

The contract time. Should be a month to month and should be allowed to cancel with no penalty. There was nothing else I disliked about it.

Review Source

Elie from l&l Hawaiian bbq

Type of Store:  Restaurant

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

love love love it!!!

Pros

i like being able to change my prices when ever i need it and without anyones help. i can just login and do any changes i like. it also saves everything to the cloud so nothing will be lost.

Cons

after using it for almost one year now, it got a little bit slow but cleaning the old files does the job.

Review Source

JONI from Buck's steak House & Sports Bar

Type of Store:  Restaurant

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Perfect for our Business

Overall, the Clover POS is awesome! A breeze to use and very intuitive.

Pros

The ease of adding menu items and updating prices is fast and painless. It has the ability to track employee hours and clock-in's as well as seamless integration between the front of the house and the back of the house.

Cons

Seems to be a real lack in the customer support dept. When in an emergency situation, calling support takes forever, and you have to "wing-it" in front of a line of customers.

Review Source

Hannah from Flaming's

Type of Store:  Bar / nightclub

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

All around good system

Pros

Great pos system with everything you need to run a small business. Easy to use, access from multiple devises, sleek look.

Cons

Not much different than any other pos software like revel or slack, helpline needs help, pricier than its competitors.

Review Source

Blake from Dreamland studios

Type of Store:  Fabric, linens, & crafts

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

BE WARNED.

The reality is Clover Has one of the higher processing rates out of a huge pool of processing systems. Unfortunately, I thought it was a good idea when I started to process credit cards. Every statement I received I couldn't believe how much I was paying in fees. At least I had the common sense to call and get price quotes from other businesses. I am saving THOUSANDS a year after switching. It seems your paying a premium for a brand, nothing they offer is unusual for a processing system. Most other companies are comparable and have a better processing fee. The processing company I went with was Central Payment (thier customer service will work with you too!)

Pros

Easy to set up and integrate, fast processing speed, more apps than you will ever use. Unfortunately, that's all the good that comes out of this system

Cons

POOR customer service, Locked in for years (even if your company closes), THEY ARE NOT COST EFFECTIVE!

Review Source

Jean from Wholesale mattress factory

Type of Store:  Furniture & home decor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy package

Pros

The software is very friendly , you have eveything you need with an easy interface . Its a complete package.

Cons

For new users can get confused in the menu trying to find something , but its something you can get usw to fast.

Review Source

Joni from Lambert Entertainment, LLC

Type of Store:  Other specialty retailer

Number of employees:  1 employee

Ease-of-use

Functionality

August 2018

The software is ok, but the hidden fees will get you!

My experience with Clover was pretty unpleasant. When initially signing up I asked for a specific list of fees. The rep told me what to expect, but left a lot out. Sticking with Square.

Pros

For a small business the concept here is good - an easy to use POS for little companies. It's well laid out and pretty easy to use.

Cons

Mystery fees that you get charged that the representatives are not up front about when you sign up for Clover. Read every word of the agreement very carefully and get everything in writing from the sales rep or you could stand to lose a lot of money!

Review Source

jaclyn from bronzed denver

Type of Store:  Salon/Spa

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

syncs with booker

sleek and connects to third party booking software, but acts up constantly with difficult support staff to resolve.

Pros

the clover pos syncs with our booking software, so that is a plus. it has a sleek design as well. it also prompts the client to tip, so we don't have to awkwardly ask.

Cons

freezes up about 10% of the time so we have to revert to a backup POS device. support is very frustrating when something goes wrong also... such a process to resolve issues.

Review Source

Alessandro from Casa Pellegrino Boutique Hotel

Type of Store:  Other specialty retailer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Payments easy way!

Good product!

Pros

I use this product since 2 years and for small business it is very good specially to process payments easy way. You can manage different users and assign roles, see transactions, refunds, sales, reporting, among others.

Cons

Using Clover POS you need Internet connection in order to process payments, otherwise you won't be able to hold or take any money from your customer.

Review Source

abdullah from Home Decor And Beyond

Type of Store:  Manufacturing & wholesale

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great product and features but average customer service

Overall still a great value on this products investment

Pros

Definitely a wide variety of options for categorizing our inventory, organizing and pricing our items, and categorizing our sales.

Cons

I assume the reason is that since it’s such a well known POS company, it receives a lot of call and a large staff, so maybe they aren’t always the most knowdgable, patient, or helpful. But if you learn it’s system fast, you won’t really need them.

To be fair with the major issues like outages or system updates they help you right away, it’s usually the small and intricate details that they have trouble helping on

Review Source

Jaime from Financial Services

Type of Store:  Health & personal care

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

One of the worst POS out there

Pros

There arent many pros to choosing clover over any other POS. The design is he only thing that I found positive

Cons

It is extremely pricey, as you get charged for extra features. Also, one of worse customer services out there

Review Source

Sonam from TSYS

Type of Store:  Other specialty retailer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

High data security

Pros

It is easy to use and operate system. It has high data security. Processing is very fast and takes just fraction of seconds.

Cons

Need to add more features to get more customers. Processing time can be improved more and customer support too.

Review Source

Christopher from Mr. Clone

Type of Store:  Farm / ranch supplies

Number of employees:  2-10 employees

Ease-of-use

Functionality

July 2018

Great all around software for any biz

Pros

I like that you can incorporate about any type of business in this software. Easy to use clear with information and also offers a mini for in store mobile and a on the go for payments

Cons

this one has a lot of input needed, a little confusing on some parts for someone like me with no real tech knowledge

Review Source
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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Decent but Square is better

Pros

Easy to use interface. Hardware works pretty seamlessly together. Great sales analytics back end. Equipment is sturdy

Cons

Rates are kinda high for our volume. Little customization to register, including hardware and register functions

Review Source: GetApp

Tony from EDH Energy Corp.

Type of Store:  Grocery / supermarket

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Outstanding

Pros

Easy to Setup and user friendly. Statistics and performance reports are excellent. History of performance is great.

Cons

None, but bilingual customer support will be nice to have in spanish speaking regions like Puerto Rico.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Gets the job done but can be susceptible to crashing.

Pros

Quick and efficient and accepts contactless payment (Apple Pay/Android Pay). Can be customizable to display promotions and whatnot.

Cons

I've had it crash on me a few times over the course of a few months. Not a major inconvenience but to reboot you must be on the customer side which can delay a transaction majorly.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Best POS system I've ever used. Its easy for an owner to set up, staff to use and clients to pay.

I loved that it was easy for me to set it up and for the staff to use efficiently. It would even text, print or email the receipt to the client. As a business owner I also liked that I could print out my weekly earnings as well see it online.

Pros

It is so easy to set up online and add (mostly) free apps to help run your business. We bought our clover but their is some places that will let you finance it. For the price of the system I found it worth the money because it saved me time and it was easy for the staff and the clients to use. Even when the internet would go out it would take payments and then process them once it came back on. It was easy for me to set up categories so the staff could check people out fast and didn't have to look for a item too long. This system definitely saves time

Cons

The clover is just like a cellphone, if you drop it, it will break and you will have to replace it. They don't offer any kind of insurance to help replace just the screen. The receipt paper is expensive to buy though clover but you can find it on others sites for much cheaper. Some apps to help run certain businesses were a little expensive like to add your logo to the receipt was extra. Overall depending on your business some of the Clover apps to make the system easier for your staff can get pricy.

Review Source: Capterra

jackie from bronzed

Type of Store:  Salon/Spa

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

frequently doesn't work

it's okay. but not reliable 100% of the time.

Pros

it's a simple, sleek design and interface. pretty intuitive for the most part once you figure it out.

Cons

the connection between booker and clover is not ideal. customer service takes forever and is never easy. clients get confused a lot.

Review Source

Michael from Bailey Spencer Hardware

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy to use system from the time you plug it in. Has been reliable for use for almost 2 years.

Instant and easy to use POS that anyone can learn in a matter of minutes.

Pros

Easy to use with features that can improve inventory / customer efficiency / reordering.
Software was very affordable as well.

Cons

Software has some apps that do not communicate with Clover efficiently. One such app INVOICEASAP is the only billing app that Clover offers and their two inventories do not communicate automatically with each other. There are also lots of small fees that can add up monthly.

Review Source: Capterra

Displaying 1 - 20 of 115 reviews