Clover Software
FrontRunners
About Clover
Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware options, a mobile POS option, contactless payments, plus more. Clover Dining is the main POS app built specifically for restaurants.
With the Clover POS system, businesses can streamline payment processing, sales, and inventory management, plus more. Clover can replace outdated processes involving a cash register, paper receipt printer, label printer, barcode scanner, plus others. Payment processing supports PIN and chip card payments, credit card swipes, Apple Pay transactions, and contactless payment types. Additionally, the Clover POS p...
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Clover POS - Dashboard
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Clover User Reviews
OVERALL RATING
Showing 1 - 5 of 341 reviews
Gordon
Company size: 2 - 10 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2021
Needed a new Payment Processor and they killed it
Madison
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Use in my small businees
Clover has been an excellent option for taking payments in my stores.
Pros
My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.
Cons
Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.
Elizabeth
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2020
Almost Great...
My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.
Pros
I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.
Cons
I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.
Reasons for choosing Clover
Again it allowed for the use of only one company/software versus having to use multiple items for different needs such as pos transactions, inventory, scheduling etc.
Reasons for switching to Clover
Better overall bundles and all inclusive services made clover a sole replacement for multiple previous softwares.
Jeanne
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2022
I love love love Clover! Makes my day to day transactions so easy!
Overall I love Clover, their payment processing rates are so low compared to other POS systems. I also love that their customer service help me solve my problems fast and I don't have to wait on the line!
Pros
I like that Clover offers to take payment online from my customers and that they allow me to send invoices to my customers so they can pay online without storing their card information.
Cons
I don't like that I can't track my invoices sent and send reminders to my customers based on the same invoice; I have to send a completely new invoice if they lose it. I also don't like that I can only send invoices via mail; it would help if I could send invoices via text too.
Reasons for choosing Clover
Their payment processing rates were so much better!
Stefano
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2021
Reports of 30+ days must be requested and can take days ... NOT INSTANT!!!
Pros
Slick look, easy to setup and use, clover mini
Cons
Reporting is substandard. Reports for a period of 3 months or more can take several days to get! Poor customer service. Clover Support staff could use more training.
