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Clover vs Revel Systems
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
3.7 / 5
Value for Money
3.4 / 5
3.4 / 5
Customer Support
3.3 / 5
3.4 / 5
Functionality
3.8 / 5
3.6 / 5
Last Review Written
March 24, 2025
October 21, 2024
Pros/Cons
Pros
- This is a fun way to engage with customers. Clover also has a way to keep the phone numbers of patrons, so the rewards are integrated seamlessly without us having to manage them.
- We switched to clover because our bank recommended it for keeping our point of sale credit card transactions secure. We have been very happy with them.
- Tons of good reporting features built in as well. We are a Non-profit and have a great relationship with clover, love the software and ease of use.
Cons
- But the 75% it runs terribly. And if I choose to call them about a problem, I will be on the phone for a hour or longer, every time.
- I wish I would have read other people's reviews before I invested in it because I have had to contact a lawyer to deal with this mess. Absolutely terrible company and the customer service is awful.
- There are several charges for having this type of system that they neglect to tell you about, so it end up much more expensive than you expect. Also, the reporting is weak.
Pros
- Great system, the UI is customize able to fulfill your needs and the best part is most of the customization can be done using your management console.
- Reports are excellent and Revel does a nice job of continuously updating the backend to be more useful. Keeping track of employee hours is easy and efficient.
- I like the ease and function ability of the table. There are many great tools that can be customized to your business and your needs.
Cons
- At this point, I have more knowledge then some of these techs that are from Lithuania. Terrible TERRIBLE customer service, TERRIBLE product, and TERRIBLE value for what you get.
- Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
- It's just so time consumptive and terrible. It makes it all the worse that revel folks just repeat the party line and don't actually look for solutions to the system problems.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
