About Connecteam

Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize their own app for employees using Connecteam’s product. Real-time communication is available through chats, updates, and notifications. Employees can develop their job-specific skills using Connecteam Time Clock’s training courses, procedure manuals, product catalogs, and surveys. The dashboard allows employers to manage a business from one location. Features of the dashboard include asset management, employee performance, and productivity tracking, and real-time workforce insights. Team collaboration is possible through team and 1 on 1 ...

Connecteam Pricing

Basic - $47/month or $39/month (billed annually) Advanced - $95/month - or $79/month (billed annually) Expert - $191/month - or $159/month (billed annually)

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Connecteam User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 124 reviews

User Profile

Scott

Smarter Security Solutions LLC

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2020

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Reasons for choosing Connecteam

Save money. Everything in one application. 24/7 live support.

Reasons for switching to Connecteam

We used TSheets, 7Shifts, Sling, and Trello for everything we needed. Now we have combined everything we needed in a single solution- ConnectTeam.

Response from ConnecTeam

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

Replied February 2020

Sarah

The Boulder Field

Verified reviewer

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

ConnectTeam helped us transition from a handful of productivity apps to ONE.

We are very satisfied with the app, as well as the service! Thank you for helping us work through the initial transition and we appreciate your team's attention to detail. Our staff have adapted to using the app with incredible ease and we are looking forward to using this as a tool moving forward.

Pros

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Cons

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

Reasons for choosing Connecteam

ConnectTeam had more features that were useful to our operations and the pricepoint was within our budget.

Reasons for switching to Connecteam

We needed an app with a reliable notification system to ensure our team was on the same page. Having one app for an abundance of functions was helpful so we could consolidate our resources, saving us time and money.

Response from Connecteam

Sarah, you're amazing :) Thank you so much for taking the time to write such a detailed review, and share with others about your positive Connecteam experience. At Connecteam, we do nothing else but building a product that helps companies manage their remote teams easily and efficiently, so as always, you can expect improvements coming out on a regular basis :) It's really great that you were able to combine so many other softwares into one and become more productive as a company. Thanks again, and please make sure to reach out to our team for more feedback and things you'd like to see in Connecteam :)

Replied August 2021

Tamara

Morning Sunshine Breakfast Treats

Verified reviewer

Company size: 2-10 employees

Industry: Restaurants

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

4

Customer support

5

Functionality

2

Reviewed February 2018

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Hi Tamara, Thanks for leaving a review! Glad to hear you liked Connecteam despite it missing a few things you were looking for. Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles. We'll also be introducing a mobile manager app in the very near future.

Replied February 2018

Becky

Vanguard Utility Service

Verified reviewer

Company size: 51-200 employees

Industry: Utilities

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2021

Practical, efficient & cost effective solution

Use it everyday, works well for what we need within our budget.

Pros

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Cons

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

Reasons for choosing Connecteam

Map screen with employee clock-in locations (owner chose based on this)

Reasons for switching to Connecteam

Company owner

Response from Connecteam

Thanks for the feedback, Becky! We 100% agree with linking some areas and already do that in some places on the platform, and more will be added! As for a timesheet approval flow, that's on our roadmap for the very near future! Stay tuned for our product updates coming out regularly :) Thanks again for your review!

Replied August 2021

Jose

JMA Security

Verified reviewer

Company size: 11-50 employees

Industry: Security and Investigations

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2020

An amazing app for startups and established businesses

The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

Pros

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Cons

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

Reasons for choosing Connecteam

Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.

Reasons for switching to Connecteam

Tracksmart was a good app. Although it did not allow much flexibility with other features such as report writing, communication with our team and etc. Compared to this app Tracksmart does not have many features and anything else requires you to subscribe to additional apps that integrate with one another.

Response from ConnecTeam

Thanks for the warm review Jose! That's highly appreciated :) Stay tuned for upcoming product updates with more great features to enhance your day to day work!

Replied December 2020

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