Checkout screen
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About ConnectPOS
ConnectPOS is a cloud-based point of sale (POS) solution for Magento that allows retailers to manage orders and accept payments at online as well as in physical stores.
ConnectPOS syncs data between online and physical stores in real time. Users can also check stock availability by product name, product ID, SKU and barcode. Additionally, the solution allows stores to collect partial payments from customers at the time of purchase and pay the remaining amount later through a variety of payment methods.
Users can generate consolidated reports for their online and offline stores that can be downloaded to analyze business performance. The dashboard provides various business metrics that can be filtered to extract reports. Other features include customer p...
1 Reviews of ConnectPOS
Overall rating
4.00 / 5 stars
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December 2020
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
Great Customer Service UX is cumbersome
Mixed. I really like the customer support and their willingness to work with you and find solutions to the issues you face, on the other hand the support requires them to fix things on your end and not theirs which if you have a long line of customers in front of you makes it very difficult to troubleshoot. In addition large catalogs have very specific settings that need to be set in order for it to function.
Pros
THey offer 24/7 customer service with a hotline and a whatsapp group for immediate assistance. In addition, the team is very willing to work with you on customizations if you need and find solutions so your onboarding is a success.
Cons
The interface is broken up to different domains, it's not always easy to find the settings you are looking for and it seems that sometimes settings revert back from what you set them to.