The Consignment Shop software


19 reviews(5.0/5)
19 reviews(5.0/5)

The Consignment Shop by SBS Solutions is a hybrid consignment management solution that caters to small and midsize consignment businesses across various industries like jewelry, furniture, books, apparel and more. The solution offers a suite of tools that includes point of sale, e-commerce, inventory, and customer management.

One of the features offered in The Consignment Shop’s solution suite is the ability to integrate with a store's website in real time, allowing for inventory to be listed, tracked and sold both on the web and in the brick and mortar store. The web store can be customized and payment can be made through different platforms like PayPal and Google.

The solution supports both on-premise and cloud-based deployment and can be used on Mac and Windows devices. The Consignment Shop can integrate with Quickbooks for accounting purposes and MerchantWare Services for credit card processing.

Services are offered on a monthly subscription basis. SBS Solutions offers support via telephone, email, and an online resource page

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

19 Reviews of The Consignment Shop

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  • Christine from Dali and daVinci

    Specialty: Furniture & home decor

    Number of employees: 11-50 employees

    May 2017

    Why would anyone purchase a software that doesn't even provide a potential customer with a telephone contact number to make an inquiry?

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    .Why would anyone purchase a software that doesn't even provide a potential customer with a telephone contact number to make an inquiry?

    Cons

    No way to contact the company by telephone.No way to contact the company by telephone.No way to contact the company by telephone.

  • Kevin from Vapeco

    Specialty: Tobacco

    Number of employees: 2-10 employees

    February 2017

    Consignment Done Right!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Consignment Shop Software lives up to its hype! SBS killed it on this one. Don't be fooled by their website! The software is VERY easy to use and VERY easy to train employees to use. Something that a lot of other consignment software can't figure out. The reporting is perfect. Very useful for day-to-day operations and long-term decision making. Installation was a breeze and it's regularly updated. Recommend this 100% for your consignment operations!

    Pros

    Easy to use, simple installation, unparalleled support, great customer account management.

    Cons

    None! This is THE software to use for your consignment needs!

  • Maria from Madame Couture's Consignment Boutique

    Specialty: Consignment

    August 2015

    I feel in love with the software when I was looking for software and i

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I love how easy and uncomplicated the software is. The customer service is by far hands down the best that I have had in a long time.

    Cons

    I wish the software was able to assist businesses with multiple locations in real time, instead of having to have a license for each location.

  • Carrianne from Piggy in the Middle

    Specialty: Consignment

    August 2015

    A lifesaving product that's easy to use and saves hours!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is very easy to use and does everything you need it to do, plus lots more! The support team and very helpful, have never let us down if we needed a question answered on something tweaked and their response time is brilliant (and that's with a 5 hour difference in time zones)

    We wouldn't hesitate to recommend this product. You won't be disappointed you teamed up with this great company.

    Cons

    We haven't found anything to complain about yet and we've used it for 3 years.

  • Pamela from OLD IS NEW AGAIN, LLC

    Specialty: Furniture & home decor

    August 2015

    The Consignment Shop

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Very user friendly software and the customer service is excellent

    Cons

    I'd like to be able to pick my own merchant account

  • Alison from Rekindled

    May 2015

    Customer service is amazing . That's important in this day and age.

    Ease-of-use
    Quality
    Support

    Almost any problem we have had they have come up with solutions asap. The only issue we have had is the system is not compatible with the ticket print system we would like to use.

    Review Source: Capterra

    Response: SBSSolutions, SBS Solutions, LLC

    May 2015

    Alison purchased this printer prior to us adding it to our list of supported printers. This is the TSC-TDP-247 Tag Printer which we do now support. I called Alison to let her know and she was delighted.

  • Connie from Little Lambs Children's Consignment

    Specialty: Consignment

    May 2015

    I do like this product for our consignment store.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Anytime I call I receive full attention to my question and it is resolved quickly.

    Cons

    As we purchased the business a year ago, we are adjusting to the product to how we do business. So we have had a few learning curves. John and his staff have been very helpful with our learning curve.

  • Thomas from S'More Kids Klothes

    April 2015

    I couldn't be more pleased with TCS software

    Ease-of-use
    Quality
    Support

    When we started our consignment business in 2011 I spent a lot of time searching for a POS and inventory management solution specifically designed for consignment shops. We selected TCS by SBS Solutions and we couldn't be more pleased. The software is easy to install and use, is regularly updated with new features and functions and, this is the best part, the support is fantastic. If help is needed it's just a phone call away. They know their software and they know the consignment shop business.

    Review Source: Capterra
  • Mandee from Jelly beans consignment

    Specialty: Consignment

    April 2015

    Excellent and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Customer service is so helpful. Very easy to use and have done so for 10 years.

    Cons

    There's nothing I dont like. They are always helpful and this is super easy to use. They do frequent updates and make it easy even on the software dummy's.

  • Elayne from Charm Consignments

    Specialty: Consignment

    April 2015

    The BEST decision I made when opening my consignment shop!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I absolutely made the BEST decision when I chose SBS Solutions for my consignment software...that is the 100% truth. It's easy to navigate and the reports are what really helps me. I've had to call John several times when I accidentally disconnected my computer and every time he walks us through connecting it again with such patience and ease.

    I recommend this software to anyone who wants to open their own consignment shop. I'm very fortunate to have made this selection!!

    Cons

    There is nothing I can honestly say that needs improvement. I'm completely satisfied.

  • Elayne from Charm Consignments

    April 2015

    Very efficient and Easy to Use!!!

    Ease-of-use
    Quality
    Support

    I absolutely made the BEST decision when I chose SBS Solutions for my consignment software...that is the 100% truth. It's easy to navigate and the reports are what really helps me. I've had to call John several times when I accidentally disconnected my computer and every time he walks us through connecting it again with such patience and ease. I recommend this software to anyone who wants to open their own consignment shop. I'm very fortunate to have made this selection!!

    Review Source: Capterra
  • LIANNA from Not Too Shabby

    April 2015

    I LOVE THIS PROGRAM!! Simple and Easy to use, Even for a beginner!

    Ease-of-use
    Quality
    Support

    I did my homework, I checked all the stores similar to mine in the area, and on the mainland to see what everyone was using. I was able to discern that there were about 3 programs people seemed to be using. The best advice I got was to check out SBS Solutions. I googled the 3 different programs, and I googled SBS Solutions and read the reviews and loved that they had 24/7 SUPPORT! That was the biggest thing for me as I have a brain injury and was afraid I would not know how to use any given program and would need help. I phoned them and talked to John and he was sooooo nice. He explained everything to me, I bought the program and they have helped me every step of the way to grow my business! They train you at the beginning for several hours and it was so simple to use I couldn't believe it! There is also help on the program you can look up at any time. I found the quality of the cash drawer and printers to be above what I was expecting. I am so glad I trusted the reviews of this program and went with them. They don't push you at all to buy, just inform you, and I can't stress this enough: I am also glad I bought the whole package instead of trying to find everything myself! I have not had any problems with my program or printers/scanner in over a year of use. I can call them anytime and they are there to help me and I live in Hawaii and the time difference is crazy! They always answer or call me right back. I can only say I am so HAPPY I found SBS Solutions and these wonderful people to help me build the best business I can! They are amazing!

    Review Source: Capterra
  • Georgia from The Good Apple Equine Consignment Warehouse

    April 2015

    At Good Apple Equine We Love this Software Program.

    Ease-of-use
    Quality
    Support

    Our Consignment Shop does a few things differently so John has been awesome in making sure we are using he software to our best ability and tweaking it for us if necessary. John is always willing to help and Listen. We have used this program now for over 6 years.

    Review Source: Capterra
  • Jeanie from Mable Sophia Berg Marketplace

    April 2015

    Mable Sophia Berg Marketplace

    Ease-of-use
    Quality
    Support

    This is my first year using the software and so far my experience has been a good one. I still have a lot to learn about the program, but they never make you feel like any question you ask isn't important. The tech support is awesome ! They make you feel like one of the family ! I thank all of the staff for there support !

    Review Source: Capterra
  • Stephen from Redfinch Boutique

    April 2015

    Amazing solution only surpassed by tech support

    Ease-of-use
    Quality
    Support

    We have been a TCS user for 4 years - from the pre start-up of our business until today. We have found the software to be an excellent tool in managing all aspects of our consignment business and our customers are delighted with the level of service we can provide in managing their accounts. The most noteworthy experience is the high standard of service we receive from SBS Solutions in the few occasions in which minor issues have arose. I would like to highlight that our business is locate in Eastern Australia so the delivery of timely assistance is no small accomplishment! We would recommend this solution without reservation. The SBS Solutions team are a pleasure to do business with.

    Review Source: Capterra
  • Mary from Caroline's Childrens Consignment

    April 2015

    Excellent software for any consignment business

    Ease-of-use
    Quality
    Support

    I am coming up on ten years of Caroline's Children's Consignment Boutique! People ask me a lot what the secret is to my success because there have been many consignment stores come and go, and my response is always the software we use, great customer service and lots of post it notes. John Breidling and his staff are hands down the best support system for me and my shop! They are always there for me! The software is so easy to learn from. I looked at several ones when I started Carolines and SBS solutions was the best one out there. It literally does everything for me from inventory to reports to posting checks. It does it all. I highly recommend it for anyone shopping for software whether they are opening a consignment business or just looking for a change!!

    Review Source: Capterra
  • Christine from Parables Homeschool Book Shoppe

    April 2015

    New to the consignment business

    Ease-of-use
    Quality
    Support

    We thoroughly investigated possible software to use to help us open our consignment store. This was by far the best we found, and we have not been disappointed! John and his team have been with us every step of the way, from initial set-up to random questions that come up from time to time. They are amazing, and the software does everything we needed it to do, and more! It has made opening and running our own consignment business much easier!

    Review Source: Capterra
  • Donna from Fianna Hills Consignment Boutique

    April 2015

    I have been using SBS The Consignment Shop for 6 years!

    Ease-of-use
    Quality
    Support

    Change over from manual to computer was easy and simple! The program is very easy to learn and manage. I have been 100% satisfied with customer service when I needed questions answered or had a software glitch, (rarely). Program serves all my needs.

    Review Source: Capterra
  • PAM from OLD IS NEW AGAIN, LLC

    April 2015

    GREAT SOFTWARE FOR CONSIGNMENT STORES

    Ease-of-use
    Quality
    Support

    I'VE HAD THIS SOFTWARE FOR 2 YRS NOW AND DON'T KNOW HOW I GOT ALONG WITHOUT IT. IT'S VERY USER FRIENDLY AND REASONABLY PRICED FOR THE EFFICIENCY.

    Review Source: Capterra
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