Initially I had many problems networking several computers to use this program. SBS support worked with us for a long time until we realized the problems were with our computer hardware specialist. After changing to a different specialist, the program has been working very well for us. This program makes our sales much faster and provides reliable record keeping. Support is always available to help us when questions arise.

The software is reasonably priced, user friendly and has very responsive customer service.

Lack of adequate training when initially started used the software.

As I have stated, the automatic markdown schedule eliminates the need for more employees and reassures consignees of our efficiency.

Using this software for my consignment business makes the daily requirements flow easily. The feature that convinced me to buy this program was the automatic markdown schedule. I set up my preferred timeline for marking down merchandise in the Company Profile and this schedule prints on my tags; that feature allows my store to operate with fewer employees; generating more profit for me.

When I have questions about my specific program I would like to be able to type the question in an actual search bar and be guided to the answer. The current set-up requires that I read each commonly asked question until i find the one that closely matches my problem, I find that extremely inconvenient.

This is so much better than the system we had before. For the price, it's a good program. However, it's not the most user-friendly program, and is not very customizable.

- email reports to consignors - commission tracking and payouts - gift card feature - having an integrated POS with consignment database is much more efficient than former systems (i.e. better than an Excel spreadsheet and hand-written receipts) - good price

- unable to customize our own reports (particularly when fields are cut off because text is longer than what is visible) - limited functionality (only can see one view at a time) - biggest problem: difficult to locate sold items in multiples (because it internally assigns a new number for multi-item transactions, making it difficult for consignors to know what item sold) - training was insufficient, and at time of purchase there was no manual, and manual is still not well organized (no page numbers), and does not provide enough information on what each function in the program means. - printer runs off generic printer drivers as is not compatible with Windows 10, so provided receipt printer has issues (our receipts always print about 8 inches of extra blank space wasting precious resources; tech support unable to resolve) - unable to switch label sizes at will (i.e. can only print one barcode size at a time, difficult to set up each barcode label)

The Consignment Shop has been one of the best things I have done for myself and my business. I wonder how I ever completed my job before I got this program.

I love that this program takes care of the majority of my book work. The staff is wonderful and always helps me when I call.

I wish there was a class I could sign up for so I could take advantage of all it has to offer.

It just makes the processes easier, so much better than doing it all manually.

There's really not to much that I don't like about it, Plus the customer support is fantastic & they never make one feel less than when a customer doesn't understand the workings of the program or some of the how to's.

Sometimes it has been difficult to navigate, but only because the user was not familiar with certain aspects.