The Consignment Shop vs PawnMaster

RATING:

4.7

(25)

The Consignment Shop has 25 reviews and a rating of 4.68 / 5 stars vs PawnMaster which has 19 reviews and a rating of 4.03 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (25)
4.0 (19)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 10, 2020
December 23, 2021
Pros/Cons
  • Pros

  • The software is reasonably priced, user friendly and has very responsive customer service.
  • I absolutely made the BEST decision when I chose SBS Solutions for my consignment software...that is the 100% truth. It's easy to navigate and the reports are what really helps me.
  • Cons

  • Biggest problem: difficult to locate sold items in multiples (because it internally assigns a new number for multi-item transactions, making it difficult for consignors to know what item sold).
  • The current set-up requires that I read each commonly asked question until i find the one that closely matches my problem, I find that extremely inconvenient.
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  • Pros

  • The ease of navigation through the system. New employees figure the system out without any problems.
  • Customer service talks with great respect and courtesy. The reports are very useful and specific to certain info.
  • Cons

  • This is not the only time we have had trouble with their customer service.
  • This happened before, I gave up and called after 2 days of waiting. I hate it when they give me the run around from tech to tech.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos