All ConsignmentTill Reviews

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User Profile

Linda

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Exceptional program for my consignment business

PROS

I've been using Consignment Till for over 9 years now and I can't even think about ever switching. It's super easy to use, never have any problems and when I did have to set it up rep was always available and made it easy. I belong to a consignment group on facebook and reading about all the other programs out there with all the problems they come across I am so happy to have consignment till. Not only is it super easy, functional and makes my life easy it's one of the most affordable programs out there. I have recommended it to my friend who started her won boutique store and loves it too!

CONS

Absolutely nothing! I'm sitting here thinking of a con and there really is no con about this program.

Natashia

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Best POS software for Estate Sales, Clerking on the fly, Tag Sales

Reasonably priced and fantastic customer service.

PROS

This software does not require a WiFi connection to operate and we are able to process a simple entry for each customer. My rep and I also figured out to have tickets "on hold" for when customers change their mind or continue to shop. This program allows any connected computer to open that customers ticket back up and process it.

CONS

When entering a "clerking on the fly" item there is not a spell check. I have a few employees that have a difficult time especially when dealing with antiques. Or an option to make a spelling correction before printing the reports. We do not inventory our estate sales and being able to make a quick entry is very important since we can process hundreds of customers in a few short hours.

Reason for choosing ConsignmentTill

I appreciate the way our rep has gone out of his way to make sure this product will work for my business. There are very few options for my Estate Sale industry. We have unique needs and he was the one developer that worked with me to address some of my requirements.

Reasons for switching to ConsignmentTill

The developer took days to respond when my system was down. He never tested the system after making updates or changes that caused a chain of problems.

Connie

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

So easy to use!

I was at a point with Quickbooks POS where an expensive upgrade was needed to keep using it. I found their customer support non-existent and the program very cumbersome to use. So I asked some of my peers in the local retail world and found Consignment Till. Not only was it less expensive than the upgrade in QB POS, the customer service is stellar. If Rep's not available through email, phone or the FB Group, someone in the FB Group can help.

PROS

I was able to integrate my inventory from Quickbooks Point of Sale to Consignment Till almost seamlessly. I like who specific this is to consignment with lots of options to add wholesale product. i started with the lite version but after joining the Facebook group and realizing the functions I was missing out on, I upgraded to the full version. My vendors (85 of them) can now access their inventory and sales online and I can take partial payments on picture framing orders. I like the back-up option, as well. Most of all, I like being able to connect with Rep for anything. He's available in a Facebook group as well as via email or telephone. He's been so helpful with all aspects of this software and being the group has helped me discover functions I would never have wondered about.

CONS

I think I'd like some flexibility with reports ... maybe a reference for the formats of each of the different versions available for each report. Like a comparative chart that would show side-by-side what I'm getting on each report. It's cumbersome to have to open each report and make note of what's there or missing before you decide on what you want to see.

Sherine

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A Game Changer!

Consignment Till was a game changer for us! As a community Christmas market, we aren't even a real business, but still need a clear POS system that would ensure that the correct people got paid for the items that were sold. It was amazing to be able to find a sales software package that is intended for consignment sales. Next year we intend to utilize the inventory management features. I have been telling other small consignment shops about how wonderful this software is. It is super easy to use, and as a bonus was developed by a Canadian.

PROS

The support for this software is amazing! [SENSITIVE CONTENT] was extremely patient to walk me through the steps of setting up this software, and was always available to brainstorm creative ways of using the software to meet our unique needs. It is so nice to be able to speak with the developer about a product, as he actually knows what he is talking about!The barcode labels really made things quick at the checkout counter.Our consignors really enjoyed being about to check their daily sales using the online portal. It was also great to be able to email reports to everyone all at once.

CONS

Many versions are available for most reports. However, the reports are simply labeled with letters (eg. Items List E), and the only way to know is included on the report is to preview it. It would be nice to have the option to create custom reports.

Reasons for switching to ConsignmentTill

We used to only enter the details of the items for sale when they sold. This meant long lineups at the checkout counter, and lots of mistakes in data entry and even the wrong consignors getting paid. The bar code aspect of Consignment Till ensures that the correct consignor gets paid the right price.

Linda

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

I love my Consignment Till

We purchased Consignment Till 8 years ago when we first opened up our Consignment store. It has truly outperformed our expectations. And the customer support is over the top!

PROS

Versatile and it's easy to use. New clerks can learn the software their first day. Beautiful reports. Probably more reports than you will ever use.

CONS

Simply love every feature. Wouldn't change a thing.

Lisa

Furniture, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

ROI

PROS

The most features for the dollars spent. No crazy add ons. Developer ready and available to help!!

CONS

The online user guide is very basic, but there is a FB page that is very supportive and helpful.

Reason for choosing ConsignmentTill

More features for the cost of the system.

Dan

Retail

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2015

Great Product-EVEN BETTER CUSTOMER SERVICE

PROS

The software does literally just about everything that a person could need. If you can find something that it does not do, simply call support, and, chances are, he is already working on it. The price point is very reasonable. I highly recommend this software to anyone-PERIOD!

CONS

This is difficult, because there is not much to complain about at all! There are a few very specific needs that we have for a software that this one does not do, BUT, none of the others do yet either!

Anita

Retail

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2015

This Is The Cure For That "Four-Letter-Software" Scam

PROS

This software is easy to learn, navigate and use, and the support is readily available, knowledgeable, and accurate! After a very rough go with the supposedly "best" software for consignment stores, ConsignmentTill restored my faith in service and support after the sale.

CONS

I'm still looking for something I can say I'm dissatisfied with. Every time I think I may have found something, a quick call to Ron shows me that what I need has been there all along.

Morris

Retail

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2015

Consignment Till works wondering for us.

PROS

Consignment Till works perfect for us at multiple locations. In our larger store we have Consignment Till networked to several work areas with great success. The customer service and tech support is professional and considerate of our needs and time frames.

CONS

We have used Consignment Till for over 5 years without complaint or problems that has caused us issues with the program or RJFSOFT.

Shell

Apparel & Fashion

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2015

Love ConsignmentTill!

PROS

We have used this program since Oct. 2011 and had our first glitch ever this week. Tech support was awesome and helped us solve the issue with no lost data!

CONS

I love all the info in the different reports, I wish I could change the order of columns within the report to better fit my needs.

Audrey

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Great for POS and Inventory - My Accounting has never been Easier!

Adding items from a vendor is super easy! POS quick and even quicker with the bar code scanner! Inventory search has tons of variables to find the item you are searching for and all the accounting is done for you at month end, quick and easy. Several reporting options are geared for all styles of retail. Support has been quick with no run-around. I still have not tried out all the options available and I have had it over a year! Downside, (and it is not much) have to enter a customer's info in one section and then exit out to add wish list and or layaway. A bit cumbersome when they are standing in front of you - but overall an excellent product I would recommend.

Vendor Response

Re: enter a customer's info in one section and then exit out to add wish list With the latest version, you can automatically jump to 'Add Wish' form after adding a new customer.

Replied May 2016

Patrick

2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

The best - period.

Right from the trial to implementing in the store - the whole experience has been positive. I come from a computer background and the software is rock solid, versatile and best of all has Ron for support. From quick reply emails to excellent phone support.

PROS

Versatile, stable, price, remote backup is a great option, online inventory, consignor portal - wish lists, layaway, all sorts of other nice features - the software only gets better as you use it more and you find how deep it can go.

CONS

None so far - any small issues that I have experienced have proved to be user issues and support has been excellent.

Denise

Retail

Used less than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2015

100% NO REGRETS SAVED MY BUSINESS

PROS

EXCELLENT SERVICE. USER FRIENDLY. PRICED COMPETITIVELY. PRODUCT PERFORMS FOR THE STORE. UPDATING AND ADDING NEW FUNCTIONS AS THE YEARS CHANGE. THIS PRODUCT SAVED MY BUSINESS!

CONS

NOTHING! I HAVE HAD ZERO ISSUES WITH THE PERFORMANCE OF THIS PRODUCT!

Morris

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Morris from Talk of the Town Consignment Boutique

Consignment Till works perfect for us at multiple locations. In our larger store we have Consignment Till networked to several work areas with great success. The customer service and tech support is professional and considerate of our needs and time frames. We have used Consignment Till for over 5 years without complaint or problems that has caused us issues with the program or RJFSOFT. Before we purchased Consignment Till, we visited other stores in our area and talked with them about their software. They showed us their programs and shared their pros and cons. Consignment Till was the best on the market in our area.

Dan

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Great Product-EVEN BETTER CUSTOMER SERVICE

Pros: The software does literally just about everything that a person could need. If you can find something that it does not do, simply call support, and, chances are, he is already working on it. The price point is very reasonable. I highly recommend this software to anyone-PERIOD! Cons: This is difficult, because there is not much to complain about at all! There are a few very specific needs that we have for a software that this one does not do, BUT, none of the others do yet either! Recommendations: Please, give this software a try. They will walk you through the setup and give you superb support along the way!

Denise

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

100% NO REGRETS SAVED MY BUSINESS

Pros: EXCELLENT SERVICE. USER FRIENDLY. PRICED COMPETITIVELY. PRODUCT PERFORMS FOR THE STORE. UPDATING AND ADDING NEW FUNCTIONS AS THE YEARS CHANGE. THIS PRODUCT SAVED MY BUSINESS! Cons: NOTHING! I HAVE HAD ZERO ISSUES WITH THE PERFORMANCE OF THIS PRODUCT! Recommendations: I have discussed other stores concerns with software and I can honestly say they want to change however find it too costly. You won't have any regrets with this software.

Shell

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Love ConsignmentTill!

Likes: We have used this program since Oct. 2011 and had our first glitch ever this week. Tech support was awesome and helped us solve the issue with no lost data! Likes Least: I love all the info in the different reports, I wish I could change the order of columns within the report to better fit my needs. Recommendations: This is very easy to use software. The back up support and updates are peace of mind to me.

Lynn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

EXCELLENT!

Absolutely WONDERFUL software! Easy to use and GREAT features! My experience working with Ron is AMAZING! He is by far the best support system around and is always available to help! Without him I don't know where my business would be. Never thought I would need the backup service until my computer crashed and Ron was a lifesaver! I thank him and my business thanks him!

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