About ConsignPro

For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.

ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All o...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

435 Reviews of ConsignPro

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(297)

297

4 stars

(109)

109

3 stars

(21)

21

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 435 results

August 2018

User Profile Picture

Byron from Macy's

Verified Reviewer

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

I love Consign Pro! Does what I need, WHEN I need! Fast!

cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Pros

- SO much more responsive than competing software -More features than what I was using previously -Increased my margins through use of this software. -User-friendly, familiar UI structure

Cons

-not really many cons to talk about -wish I had discovered it sooner -Needs to be used more widespread

September 2020

Nikki from Serendipity Consignment

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Consignment Software Ever!!

I bought my business with very awful antiquated software. [SENSITIVE CONTENT HIDDEN] made the transition crazy smooth and was able to transfer all my data/consignor information with ease. From day one, they have been so helpful and easy to work with. Best professional purchase I have made for my business!

Pros

I am not a computer person, so for me to say this is easy to use says a lot! It has all the features you could ask for, and then some. They literally thought of everything. I am beyond pleased with the product and service. [SENSITIVE CONTENT HIDDEN] and his team are always there to answer and questions. SO IMPRESSED AND WILL NEVER USE ANOTHER. I recommend them to everyone I meet in my field.

Cons

No cons. None. I love this software and their support.

Reasons for Choosing ConsignPro

Reviews, Price, and overall better looking product that looked easier to use.

Reasons for Switching to ConsignPro

My existing software company would no longer support the product I had and left me hanging with issues that no one would help with. It was terrible and they were very unprofessional. Thank goodness ConsignPro rescued me from a bad situation! I can't thank them enough for making my day to day business simple and uncomplicated. Great software and support!!

February 2020

Rick from Tradewinds

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

February 2020

Adequate at best but gets the job done.

Using consignor pro personally for 2 years i found it to be just adequate for a small store like what we have. if all you need is one computer to make sales and do inventory it is pretty good. If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer. Something that is very easy to do with a little networking knowledge. Customer support is irritated and condescending from the start. they clearly don't want to help. It has a lot of technically problems and quirks. I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees. Most the times they cause it but what they did shouldn't have caused a problem to begin with. The tag printer especially has so many problems. Anything you can think of it has done it at random. Print two of the same tag. not print, only print the bottom half of the tag, Spit out a tag with nothing on it instead of print it, only print when facing downward. And then it will work fine right after any of those. I have cleaned it. it changed nothing. I only add this part because it came from them in the bundle we got and i'm not enter sure the problem is from the printer its self. i could go on forever about all the problems that consignor pro has but i put in the biggest ones i can think of quickly for the cons section. I also reached the limit of words in the cons section.

Pros

As much as i complain about this software its not all bad. It does get the job done and not that badly. When i run into a problem or setting that needs to be changed it often has at least one setting that helps. more then i often expect it too. it has enough ways to check on your employees and see whats happened that day assuming they don't know the security exploit i talked about. -If you are planning on being the only worker in your store and don't like a lot of overwhelming features or mouthy charges this is pretty great option. Its self explanatory and easy to use once you figure out how to get around all the bugs. If not for all the bugs i would say it is would be good for those who are bad with tech but you'll spend more time fixing it then using it when you first get it and tech support is a mouthy subscription don't want to help. They do pick up fast though.

Cons

-You can view admin restricted information in its program files. Such as find and edit account log in/out and deletion logs. they are stored in plane text files. This would make it very easy to lie and steal as an employee. Such as: log in 10 minutes late but edit it to say you were on time or add money to an account; cash it out when delete the logs of both happening. This would keep the till accurate at the end of the day while also leaving no log of who did it or that it happened. I had an employee doing this and only found out do to our camera system. -The software feels and looks like its from the 2000s. Its also inconstant making teaching new employees harder. Such as: when ringing up an item to sale. -Putting in 1 it would price it at 1$. Makes sense, but when you are adding new items into inventory putting in 1 prices it at .01$ but finishing the item without leaving the pricing box would make it a 1$ So to make it 1$ you have to type in 100. leave the pricing box by pressing tab then finish the item. This makes it easy to accidentally price an item at 100$ that supposed to be 1$ If you leave the pricing box blank and trying to do anything else it pops up saying you have to enter a number first. Slowing you down. if you put in 1.99 it freaks out and puts something like .03 in instead. Don't know why. O and if you enter anything that is not a number the software just crashes and doesn't enter the item. it completely closes and saves nothing that was changed.

Response from Visual Horizons Software

Replied June 2020

There are many security features built-into ConsignPro including employee permissions, an owners "suspicion" log file, and employee logging - all tools that only the owner has access to. We've recently moved all log files into the database file itself making them less susceptible to exploit by dishonest employees. While no program is impervious to dishonest employees, ConsignPro is as close as it gets.

February 2022

Julie from Macon Arts Alliance

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

1.0

February 2022

ConsignPro

People are nice and helpful. If you want a computer based option, it's inexpensive and will do the job, but with less bells and whistles (and reporting features) than other consignement systems. We quit using it because we needed a cloud based program that would support more than one user at the time.

Pros

It was an inexpensive annual fee. The support was responsive and helpful.

Cons

Not available in the cloud. Also reporting and preparing reports is not up to today's tech standard

September 2020

Michelle from Heirloom Consignment

Company Size: 2-10 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best IT support ever!

Profit and payment information is easily accessed. Inventory is accurate and consignors have information that is transparent and available 24/7.

Pros

When I contacted [SENSITIVE CONTENT HIDDEN] at ConsignPro 7 years ago for the free trial, she was so welcoming and supportive. The trial went well and we purchased the whole set-up for our new furniture consignment business. We had minimal-to-no transition problems and was able to start from day one with sales. Anytime I've had carrier updates that caused a problem, [SENSITIVE CONTENT HIDDEN] were always there and fixed the issues immediately. They are awesome! ConsignPro is user friendly, I have 2 senior women working for me and they can manage the software with minimal training. I would recommend any consignment store spend the money to install as you ultimately save money and can leave the store at the end of the day when everyone else does!

Cons

Frequent updates are annoying but a necessary evil.

Reasons for Choosing ConsignPro

Ease in use, training and consignor transparency.