For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.

ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All of this data is stored and can be accessed in minutes, allowing users to not only monitor store inventory but collect customer data for targeted promotional mailings, analytics and more.

It comes with 25 pre-built reports that can be customized to track daily, monthly and quarterly information about every facet of the business: consignors, store inventory, customers, sales activity and revenue. ConsignPro also integrates seamlessly with Quicken and Quickbooks, making exporting sales, payment and expense information a breeze. All of this is backed up to your database nightly and can be protected from unauthorized use and access with log-on procedures and password checking.

All of this functionality is backed by knowledgeable, speedy customer service and frequent updates annually including new features. For a simple, easy-to-learn yet feature-rich retail solution built specifically for consignment and resale shops, ConsignPro should be on your short list.



391 Reviews of ConsignPro

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 391 reviews

October 2018

Emily from Pet Store

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

used in boutique

Love it!

Pros

I used this program in a small childrens boutique I worked for in college. The dashboard was so simple to use to make transactions, run sales reports, pull client accounts, print to tagging system, run discounts, and more.

Cons

No complaints. I always recommend this software.

September 2018

Erika from Unique4home

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

ConsignPro

Pros

This product has good support, they are always available to answer and discuss. If your business is only consignment, this software is great to handle online sales

Cons

I have a small business and the annual costs to keep the updates coming & for support are a little steep but I wouldn't go without it!

September 2018

abdullah from Home Decor And Beyond

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

September 2018

A God Send for consignment stores!

Pros

I couldn’t find any POS that had a feature for helping on consignments, or at least a good one, but I love their money back gaurentee and do deliver on their confident promise. There’s so much money in consignment so this was worth every penny! It gets so hard to keep tracking who got what, and who paid how much, ESPECIALLY in the holiday season. This was a miracle literally.

Cons

They are really good at what they do which is tracking customers purchases and payments on consignements, but everything else is perhaps not as perfect or refined but still decent so it’s expected that tracking consignments are their specialty and expertise.

August 2018

Byron from Macy's

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

I love Consign Pro! Does what I need, WHEN I need! Fast!

cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Pros

- SO much more responsive than competing software
-More features than what I was using previously
-Increased my margins through use of this software.
-User-friendly, familiar UI structure

Cons

-not really many cons to talk about
-wish I had discovered it sooner
-Needs to be used more widespread

July 2018

Sonam from TSYS

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

One of the top POS

Pros

It is very easy to use and easy to handle POS. IT also provides 90 days free trial which is very good.

Cons

Can target to run on more devices. Can reduce processing time so that processing will become faster .

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2018

There are many glitches which my accountant found; the owner was nasty and refused to correct

None directly from the software - but I learned what to look for and wht to avoid in my next purchase!

Pros

nothing! Please note - I stopped using this product and purchased a different one! The tech support people made many errors which made my reports incorrect; the owner charged me to correct what his people did wrong - and then HE messed it all up! My company's records were a disaster1

Cons

The glitches cost my company a great deal of money before my accountant and I could figure out what was going on - the owner was nasty and lied

Response from Visual Horizons Software of Visual Horizons Software

Replied July 2018

This review was written by an unscrupulous competitor of ours and should be removed from this site. We would NEVER charge for "corrections" to be made to our software! For an accurate picture of our company and our software, read the other 300+ real reviews on this site.

July 2018

Debra from Fusion Mall

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Unbelievable awesome package and team.

It's going to make my life so much easier...

Pros

I have been doing this for a long time and have never come across a software system that is so user friendly and a staff that bends over backwards to help. I would recommend this software to ANYONE that want to make their life a whole lot easier. In fact, Customer support is the bomb! I don't think there is anything he couldn't do to tailor this software to your needs.

Cons

Sorry, I haven't been able to find any Cons at this point. I just couldn't imagine anyone needing anything else.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

I have just started using it an like it so far.

It has helped start my small business off the right way.

Pros

I really like Consign Pro's easy way to maneuver through the software. I have just starting using it and looking forward to getting into it more.

Cons

I can not say that I do not like anything at this time. As I have just started with the software and reviewing all it can do.

May 2018

Laura from Round About a Baby & Kids

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

4 of 5

May 2018

It's great until you need to transfer your ownership of the software...

I wouldn't buy this again. The ease off use was great - easy to train employees, but if you try to move, change your name, or transfer the asset that is the software, you can't. You buy their program and you don't actually own anything... I took my business elsewhere.

Pros

Ease of use. Easy to train employees - and that's about all I can say in the pro column, the Cons far outweigh the pro, at least for me.

Cons

Beware if you try to transfer your store to anyone else - and don't rename your store or move. You'll be stuck with the software, it's not an asset of your business, and Visual Horizons laughs all the way to the bank when they force more people into the dead end that is their software.

Response from Brian of Visual Horizons Software

Replied June 2018

Laura was a very happy ConsignPro customer for the six months she had her store. Unfortunately, she ended up closing her store and wanted to resell ConsignPro on eBay. We reminded her that our software (as with most POS software) could not be resold and that she agreed to that limitation when she installed the software. It was also printed clearly on her receipt. Laura then decided to write this review, which is not so much about ConsignPro or our company, but the way software licensing works in general.

May 2018

Jessica from Zeal Consignment & Boutique

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Extremely pleasant and simple

Makes life easy!

Pros

User friendly, easy to navigate and extremely easy for new employees to catch on! Tech Support is AMAZING! I couldn't be happier!

Cons

There isn't a cloud version or a way to be mobile. I would love to do some flea markets but need a mobile version!

Response from Visual Horizons Software of Visual Horizons Software

Replied May 2018

Cloud Version released next month!

May 2018

Erica from As They Grow

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Consignpro is a wonderful POS system, it has made running a consignment store a breeze.

Pros

I love the ease of use, the customer service is amazing and come tax time it is easy to print off reports.

Cons

The price of adding more devices, it would be nice if you could have unlimited computers/tablets without the steep cost.

Response from Visual Horizons Software of Visual Horizons Software

Replied May 2018

Network licenses are $295 (one time) per extra computer. It's pretty standard pricing in the business to charge more for extra licenses.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Used this for a company that i worked for on the front end. Very easy to use and super user friendly

So easy to use and get up and running

Pros

The interface is amazing and it is so easy to use. Took me about a hour to get used to the system and now use all the time

Cons

Sometimes the easy of use can take the direct forms i need to dive deeper into. but there really isn't much

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Yet another powerful software for my business.

Pros

Anyone can use CosignPro! It has a very low learning curve. It keeps paperwork to a minimum and organizes everything!

Cons

Everything is absolutely perfect about CosignPro! It is a must need for any business. Without I wouldn't know what I would do.

January 2018

Bonnie from One of a Kind Gallery, LLC

Company Size: 1 employee

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

ConsignPro is a great product!

I would recommend ConsignPro to anyone! While no software is perfect, this product meets the needs of our store.

Pros

ConsignPro is easy to use and "store friendly." It is an intuitive type software, in that I can easily move around in the system without constantly wondering where to go next. It also comes with a wonderful manual that will help in case I get stuck.

Cons

It only integrates with two credit card services, so we have to add an extra step in the sale process when using our local financial institution. The customer service was slow to respond at first.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2017

Consign Pro is great for the basic software I need in my resale business.

It makes the ease of imputing items and monitoring inventory each day.

Pros

It's easy to use, customer service is outstanding for the value and the new texting feature is great!

Cons

I so wish it had built in pricing for Buy Outright Stores and there were more options to put in for discounts

Response from Visual Horizons Software of Visual Horizons Software

Replied December 2017

we just added built-in pricing for women's fashions. additionally, we have a one-click "Check eBay" button for more pricing help.

September 2017

Julie from Jamies Exclusively Plus

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Excellent tool for your business, could not run my shop without this prouduct,

I really cannot run my business without this. It keeps everything in its place and organized. I do not have one negative thing to say about consign pro. I love, love, love this software. I have seen others and this is in my opinion the best and easiest out there. Some folks are not computer savvy, well you don't have to be to it really easy to use. They will walk you thru anything you do not understand.

Pros

The Software is very user friendly. Even a child can use this product. When I say a child can use this I don't mean that it is not a powerful tool for your business. It keeps track of all my consigners, we have over 4 thousand active consigners. Without this tool this would be a lot of paperwork to keep track of. The best tool we own this is defiantly the hub of our shop. The support Is super fast, I have talked with on the customer rep whenever I have a problem, which is not often most problems are due to a storm or just human error. They are always available on the spot to get me up and running.

July 2017

KRISTINE from Coastal Cottage

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

I took over a business who was using Consign Prob and the ease of use made learning it super simple

It is the backbone of my daily business

Pros

Ease of use and Customer service! It is very easy to train new staff on and offers a lot of features that help keep the business and inventory on track

Cons

Can be a little quirky . there are some functionalities that I'd like to see modified And some of the reporting features a little easier to figure out and use

July 2017

Ellen from Two Hens & a Hound

Company Size: 2-10 employees


Ease-of-use

5 of 5

Functionality

4 of 5

July 2017

ConsignPro performs as promised. So foes their customer service!

We stressed over the decision and we are very happy we settled on ConsignPro.

Pros

ConsignPro is intuitive, so users of all skill levels can understand it. Customer service is very attentive and skilled.

Cons

Product search functionality needs work (needs look up via alpha). ConsignPro needs to expand the credit card processing options.

June 2017

Jody from Village kids

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2017

I have used consignpro for almost 8 years, it has been quite easy to navigate and train employees.

Happy customers, updated records, kept all my sales figures organized and easy to access. so many functions to acces.

Pros

Easy to use, easy to train, always updated with up to date knowledge. Provides good training and provide many different reports.

Cons

The cost, not always a fast response to technical support questions. Tags, printer etc expensive, especially since we reside in Canada.

June 2017

Thomas from iconoCLAD

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Great for consignment, art, and locally made items.

Pros

The software is very well thought out and just overall awesome for a store selling secondhand items on consignment. We also sell a lot of locally made items and new items that we order in, and the system is versatile enough to handle everything we throw at it. I looked at several other kinds of software before deciding on this one, and I'm so glad I went with Consignpro.

Cons

About the only thing I can think of that I wouldn't mind added is if you could see some of the last items as you were entering them. When you're entering secondhand items in one by one, it's fine, but when you're entering in dozens of new items as we do, you can develop tunnel vision and forget where in the order you are. Also, I wish myresaleweb was a little more modernized.