# Cumulus Retail Software Reviews, Demo & Pricing - 2026 > Review of Cumulus Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/cumulusretail-profile --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / Cumulus Retail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/cumulusretail-profile/reviews/) # Cumulus Retail 2026: Benefits, Features & Pricing Wondering if Cumulus Retail is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cumulus Retail 4.4 [(25)](https://www.softwareadvice.com/retail/cumulusretail-profile/reviews/) Pricing Starting at $125.00 per month ### About Cumulus Retail Cumulus Retail is a Cloud, SaaS based retail management solution that enables small to mid-size retailers to manage their entire business in one system. Cumulus combines point of sale, E-Commerce, back office, and digital marketing providing real-time visibility throughout an organization. Cumulus’s eCommerce integrates into the POS and back office system which allows for cross-channel pricing, promotions, gift cards, inventory and fulfillment both in-store and online. With drag-and-drop editing tools, new web pages can be created with a few clicks. With an 'Always On’ POS option, retailers can ring sales and access all POS - even when the internet goes down. Along with tools that help retailers manage their campaigns, Cumulus offers digital marketing that allows retailers to personalize email campaigns through the use of automated workflows. The scalable solution supports retailers in the following industries: apparel, footwear, sporting goods, furniture, and more. Wondering if Cumulus Retail is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## Cumulus Retail User Interface ## Popular Cumulus Retail Alternatives Main Product Cumulus Retail 4.4 [(25)](https://www.softwareadvice.com/retail/cumulusretail-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.32Value for money - 4.46Customer support - 4.36Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(720)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.75Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6693)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [RetailEdge](https://www.softwareadvice.com/retail/retailedge-profile/) 4.8 [(187)](https://www.softwareadvice.com/retail/retailedge-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.82Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $495.00 one time Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26446)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Lightspeed Retail](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/) 4.0 [(975)](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/reviews/) Ratings Breakdown - 4.10Ease of use - 3.85Value for money - 3.93Customer support - 3.95Functionality Pricing Starting at $109.00 per month Get Price ## Cumulus Retail Pricing and Plans Starting price: $125.00 per month Free Trial Free Version Basic $125.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cumulus Retail Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of Cumulus Retail Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Barcode Recognition Billing & Invoicing Cash Management Catalog Management Clock In/Out Commission Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customizable Branding Customizable Fields Customizable Reports Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Payments Electronic Signature Email Marketing Employee Management Forecasting For Retail Gift Shop POS Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Layaway Management Loyalty Program Mail Order Membership Management Merchandise Management Mobile App Multi-Currency Multi-Location Offline Access Order Entry Ordering Automation Order Management Order Processing Order Tracking Payment Processing Point of Sale (POS) Price/Margin Management Product Catalog Production Management Product Management Promotions Management Purchase Order Management Purchasing & Receiving Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Sales Order Management Sales Tax Management Sales Trend Analysis Search/Filter Shipping Management SSL Security Status Tracking Stock Management Supplier Management Supply Chain Management Third-Party Integrations Transaction History Warehouse Management ## Cumulus Retail Integrations Adobe Commerce Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review See all 9 integrations ## Cumulus Retail User Reviews Overall Rating 4.4 Ratings Breakdown 5 76% 4 12% 3 0% 2 0% 1 12% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.5 Functionality 4.4 CH Clint H. Verified reviewer Sporting Goods Self-Employed Used daily for less than 12 months Review source Reviewed November 2025 Celerant is great! 5 Celerant has been a great company to work with. They have tools that allow you to truly scale your business and team members such as \[sensitive content hidden\] who make sure they take the time to understand your business, goals, and how they can align with you to help you grow. I can honestly say, the creation of the Account Executive position was a game-changer in my relationship with Celerant. I'm going another direction for now, but not because I have anything at all bad to say about their company, I simply have another business that is taking off that requires more and more of my attention. When I come back to the firearms industry in full swing and am ready to scale, it will ABSOLUTELY be with Celerant! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to link ALL of my distributors to my web page and the ease of making changes. I like to keep a fresh look so the website does not get stagnant. Cons: Setup process was lengthy but I was being critical because I had a specific look in mind for my website. Reasons for choosing Cumulus Retail I was able to add all of my distributors to the website. Read More DM Daniel M. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed April 2023 Above and Beyond! 5 As I said, the employees have gone above and beyond to make sure our transition was as easy as possible while still keeping business running as usual. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system. He has gone over things more than once when they werent clear, as well as spending extra time to make sure things during the transition, everything was set up promptly and correctly. Cons: I feel like the back office could be set up a little better and clearer when it comes to the different applications. Reasons for switching to Cumulus Retail We needed a system that was specific to our Retail industry. Read More rj ron j. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed April 2025 BEWARE Celerant POS - Cumulus 1 Poor, very poor - negative stars BEWARE of Celerant Point of Sale! We've been using Celerant POS for about 2 years. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: pos can handle more than 1 location That is basically the only pro about the Celerant - Cumulus POS software Cons: The software is old technology. It takes 10 minutes for the software to boot up. You must use astericks to search for items. The software freezes up frequently. They lock you into a multi-year contract. It takes many hours of training before you are able to start using the program. It is cumbersome to add inventory to the database. We were using Quickbooks POS for about 20 years prior. QB POS wasn't perfect, but much better and easier to use than Celerant - Cumulus software. There hasn't been any updates or improvements during the 2 years we've used the POS software. We are stuck in our expensive contract - they won't let us out! Read More BC Bob C. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed October 2023 Cumulus Review 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service. Cons: Just getting familiar with program. I don't have any cons. Reasons for choosing Cumulus Retail I did not want to work from a small tablet at checkout. I could use all of my peripherals. I used Retail Ice for many years. Reasons for switching to Cumulus Retail They ended service. No more updates or support. Read More KM Kat M. Verified reviewer Sporting Goods 2-10 employees Used daily for less than 12 months Review source Reviewed February 2024 Cumulus retail review 5 Very good! No bad experiences throughout the system! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fast & easy to use! Efficient in sale tracking and customer management! Cons: We have no complaints about the platform! Reasons for switching to Cumulus Retail QuickBooks no longer offers Point of Sale System! Read More RM Russell M. Verified reviewer Sporting Goods 2-10 employees Used daily for more than 2 years Review source Reviewed June 2022 Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done 1 The overall best part was signing the termination of the contract three years after we started. After it was determined that the software would not do what they said it would do and they agreed in writing it couldn’t do what it was sold to do they would not terminate the contract and refund thousands of dollars spent on a system. So we paid for 36 months on a system that never processed an actual transaction. We also revoked ACH authorization for payment in writing and they still continued to ACH. We also tried to reach out to members of the leadership team and all of our communications including communications that were mailed physically were never responded to or acknowledged. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: This software in theory is great but it does not actually get going Cons: The features that were pitched to us in all of the sales presentation turned out to be things that could not be delivered and implementation. Almost 9 months of back-and-forth with the implementation teams never could get system running. Reasons for choosing Cumulus Retail We chose cumulus due to the fact some of the things that we needed within lightspeed would’ve been third-party connectors where with Cumulus they were built into the software Reasons for switching to Cumulus Retail Features that were not currently available in the point-of-sale that we were using Read More jw joshua w. Verified reviewer Sporting Goods 2-10 employees Used daily for less than 6 months Review source Reviewed January 2024 Smoke and mirrors sales with ghost town support 1 Every time you contact customer support its always something cant be done. The entire product is a series of work arounds. Nothing is fluid or easy. The search functionality is beyond broken. I was led to believe that all my old sales data and information from my old system would be ported over no problem, later find out nope cant port sales data. After importing serialized products we realized that many of them were imported with there own individual part number. when I have 5 of an item with 5 serial numbers I now have 5 separate items with 5 separate part numbers. During implementation i was told i could not have my old POS and the new POS installed at the same time. Took weeks to get them to do it and thank god we did. the search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system. the POS sales screen does work surprisingly well as long as you can scan a barcode. after hours product support is of no real help. don't get me wrong the people are always very nice but I don't care about nice. I want results. We were sold on the ability to order directly from Celerant with many of our wholesalers. What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price. This can and will break a business in todays marketplace. this is another instance of we don't care we wont change it. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The sales pitch was pretty good. easy to close out till and track cash. That's really about it though Cons: its a toss up between the product and the lack of support. Reasons for switching to Cumulus Retail QuickBooks discontinued the product and I was led to believe my web store would no longer function with it. Read More ZC Zayra C. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed July 2025 We’ve received nothing but incredible support from Bobby Raczkowski. 5 I highly recommend Bobby to anyone seeking not just a skilled professional, but a trustworthy, grounded, and forward-thinking partner. Working with him is not only productive—it’s a pleasure. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Working with Bobby Raczkowski has been nothing short of exceptional. His professionalism, creativity, and attention to detail truly set him apart. Bobby brings a unique blend of technical expertise and genuine care to everything he does—whether he’s collaborating on a project, offering guidance, or troubleshooting a complex issue, he always delivers with clarity and confidence. Cons: some customizations require more back-end support than we’d prefer, limiting flexibility without assistance from the support team. Read More DC Debra C. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed July 2025 It’s rare to encounter someone who not only introduces themselves with such professionalism 5 Bobby’s communication is thoughtful and informative, and his approach has been both patient and solution-oriented. He consistently goes above and beyond to ensure we’re making the most of the platform. It’s rare to encounter someone who not only introduces themselves with such professionalism, but continues to follow through with exceptional service and genuine care. We’re truly grateful for his support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We’ve received nothing but incredible support from Bobby Raczkowski. From the very first moment he reached out to introduce himself, he’s gone above and beyond to help us catch up and feel confident with the platform. Cons: The interface isn’t always intuitive, and certain processes—like reporting or managing complex inventory—can be more time-consuming than expected. Read More OW Oksana W. Verified reviewer Retail Self-Employed Used daily for less than 6 months Review source Reviewed January 2025 I'm in business because of \[sensitive content hidden\] & Cumulus! 5 I'm a novice to retail industry, but have an extensive experience in implementing various software solutions in an energy industry and environmental compliance world. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The training personnel at Celerant are outstanding! My implementation trainer (\[sensitive content hidden\]) is the most patient and diligent professional I've ever met. Since I never worked in retail and now I'm running a retail store of my own, I've benefited overwhelmingly from \[sensitive content hidden\]s Cumulus systems' expertise and her knowledge of retail in general. I admire her responsiveness and patience throughout the whole process of going live and still being there for me after the go-live date. I highly attribute to her my successful launch! And a huge plus for the software's ability to integrate with my suppliers. Absolutely essential feature for small businesses where one person wears many "hats". And love the Knowledge Base(?) feature in the back-office - a life saver! Cons: The software itself could use a bit of 21st century facelift - the Backoffice navigation tree and its branches are not as user-friendly as one may desire. It takes a lot of clicks from getting a product into the system to printing a price tag (too many clicks in my opinion). Also Cumulus doesn't allow for a self-setup of labels/tags (choosing fields to print, margin sizes, paper/label sizing) - a bit unhappy about that. Another one is pre-set Dashboard, there isn't much available in terms of customizing the view. In these days of "widgets" and building personalized dashboards, seems like it shouldn't be an issue. Vendor Response Thanks so much for the feedback! Its great to hear how helpful our implementation team has been for your business. Also- regarding our software UI, we are preparing and starting to plan to give our POS and system overall a but of a 'facelift' and redesign. So you will start seeing some nice changes in the coming month and year! :-) Replied January 2025 Read More Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/retail/cumulusretail-profile/reviews/) ## Cumulus Retail Popular Comparisons [Epos Now vs Cumulus Retail](https://www.softwareadvice.com/retail/cumulusretail-profile/vs/epos-now/)[Shopify vs Cumulus Retail](https://www.softwareadvice.com/retail/cumulusretail-profile/vs/shopify/)[RetailEdge vs Cumulus Retail](https://www.softwareadvice.com/retail/cumulusretail-profile/vs/retailedge/)[PayPal vs Cumulus Retail](https://www.softwareadvice.com/retail/cumulusretail-profile/vs/paypal/)[Lightspeed Retail vs Cumulus Retail](https://www.softwareadvice.com/compare/1932-Lightspeed-Retail/vs/74262-cumulusretail/)[Shopify POS vs Cumulus Retail](https://www.softwareadvice.com/retail/cumulusretail-profile/vs/shopify-pos/) ## Other Top Recommended Retail POS System Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **111** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **87** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **62** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (720) Recently recommended **61** times Stuck Between Options? 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