--- title: "Cybex Enterprise Retail Suite Software Reviews, Demo & Pricing - 2026" description: "Review of Cybex Enterprise Retail Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/cybex-enterprise-retail-suite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / Cybex Enterprise Retail Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/cybex-enterprise-retail-suite-profile/reviews/) # Cybex Enterprise Retail Suite Review Custom quote 1 plan Wondering if Cybex Enterprise Retail Suite is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Cybex Enterprise Retail Suite 4.8 [(12)](https://www.softwareadvice.com/retail/cybex-enterprise-retail-suite-profile/reviews/) Pricing Pricing available upon request ### About Cybex Enterprise Retail Suite Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information accessibility. This system allows users to manually and automatically input data, organize it as their business sees fit, and access this information from one central location. This software is ideal for mid-sized and enterprise level retail operations that are managed from one main headquarters location. Users that wish to integrate web sales can do so with Cybex’s e-commerce integration. Cybex currently offers its Enterprise Retail Suite as an on-premise solution. The system is built on Microsoft .Net technology and runs on a Microsoft SQL server. Wondering if Cybex Enterprise Retail Suite is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## Cybex Enterprise Retail Suite User Interface ## Popular Cybex Enterprise Retail Suite Alternatives Main Product Cybex Enterprise Retail Suite 4.8 [(12)](https://www.softwareadvice.com/retail/cybex-enterprise-retail-suite-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.90Value for money - 5.0Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(199)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.33Value for money - 3.95Customer support - 4.40Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Acumatica Cloud ERP](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/) 4.4 [(243)](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.24Value for money - 4.11Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Lightspeed Retail](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/) 4.0 [(975)](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/reviews/) Ratings Breakdown - 4.10Ease of use - 3.85Value for money - 3.93Customer support - 3.95Functionality Pricing Starting at $109.00 per month Get Price Alternative Product [Square for Retail](https://www.softwareadvice.com/retail/square-for-retail-profile/) 4.7 [(495)](https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.33Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) 4.3 [(601)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.10Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $349.00 per month Get Price ## Cybex Enterprise Retail Suite Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cybex Enterprise Retail Suite Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of Cybex Enterprise Retail Suite Accounting Automatic Re-ordering Barcoding/RFID Check-in/Check-out Commission Management Consignments Cost Tracking CRM Customer History Email Marketing Employee Management Forecasting Franchise Intranet Inventory Optimization Inventory Tracking Item Management Layaway Management Loyalty Program Mail Order Marketing Automation Merchandise Management Multi-Store Online Store Ordering Automation Payment Processing Point of Sale (POS) Pricing Management Purchase Order Management Reorder Management Repair Tracking Reporting/Analytics Retail POS Returns Management Sales Reports Serial Number Tracking SKU/UPC Codes Supplier Management Warehouse Management Website Management Wholesaler Management ## Cybex Enterprise Retail Suite User Reviews ## Cybex Enterprise Retail Suite customer ratings - Overall rating: 4.8/5 - Total reviews: 12 ### Rating distribution - 5 stars: 9 reviews (75%) - 4 stars: 3 reviews (25%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 5/5 - Functionality: 4.7/5 --- ### Great TOOL for retail management - Overall rating: 5/5 - Reviewer: Nissanka S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cybex enterprise retail suite is a praise worthy system. Its so perfectly designed and is zero faulty. All features expected of a retail POS is incorporated which makes running the store even without regular supervision. Having a feature rich system helps in providing a superior service for customers and grow customer loyalty. Its easy to operate, least breakdowns or none, secure, and provide valuable analytics for management to implement strategic decisions. Customer support is excellent. #### Cons haven’t had any bad experiences since purchase. Would be happy if the cost can be reduced. --- ### Best out there - Overall rating: 5/5 - Reviewer: carson g. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are extremely satified with cybex, recommend it to any business, no matter the size #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros totally customizable, so easy to use, right from the start, but still very powerful covers all the bases, love the support team #### Cons sometimes waiting til 10:30am to solve a problem can be an issue --- ### Cybex rocks! - Overall rating: 4/5 - Reviewer: Eric S. - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use #### Cons Markdowns don't always make it to the POS --- ### CYBEX REVIEW- A GREAT SYSTEM - Overall rating: 5/5 - Reviewer: Andrea D. - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very reliable, easy to use system with friendly and excellent customer support. --- ### Version 8 saves me money each month - Overall rating: 5/5 - Reviewer: Steve S. - Product usage: Used unspecified for unspecified - Reviewed: June 2011 - Review source details: This review was submitted organically. No incentive was offered Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now. Updated to v8 this year and can't say enough about the Advanced modules we've added to the core pos system. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Business Intelligence solutios are no longer a tool for top-tiered retailers. Price, feature, and performance characteristics of Cybex Retail BI Module have made it possible for middle-tier retailers to make use of sophisticated analytical tools. Comprehensive set of reporting and presentation tools to assist in making actionable decisions about future inventory levels, and analyze current and historical data about product movement through the supply chain to impact future order cycles. Utilize Business Intelligence to influence and even drive merchandising decisions in the areas of initial merchandise allocations , replenishment of orders, assortment planning by store and merchandise classification, promotions and marketing, store and associate performance measurement and other indicators that are measured by the information stored in your data warehouse. #### Cons I'm not really sure of any cons with the Cybex System. I can't find anything yet, but when we do we will post it live here again, thanks. --- ### Great Solutions for Retail Chains - Overall rating: 4/5 - Reviewer: Chris C. - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The thing I like about Cybex is their responsiveness to your issues, whether it is a support issue or needing a software solution for your business challenge. They are ready and willing to work with you on a timely basis and they get it done! Also, being able to access the President when real problems arise is a great thing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality, ease of use and the improvements over time. #### Cons Sometimes POS is not as stable as we would like. --- ### Cybex Software and Support - Overall rating: 5/5 - Reviewer: Don S. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Cybex software for many years. Functionality is great. The software is intuitive and training new people at both the front and back end is easy. The support we receive when we have questions is both fast and thorough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, responsive support --- ### Satisfaction The Key to SuCCess - Overall rating: 5/5 - Reviewer: Carolyn W. - Industry: Retail - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Our retail business has been working with the Cybex POS systems for many years and have had great success with the experience. I highly recommend Cybex as a reliable source for record keeping. The support team that Cybex has on staff are all professional, prompt, and always have an answer for any questions that we have asked. Their response time is within 24 hours of every call. Cybex has tremendous reporting capabilities from the large corporation to the small mom and pop locations. The whole team at Cybex feels the customer is number one. They have planned for your success and your satisfaction using every facet of their company. You can not go wrong dealing with the team at Cybex. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Various methods of gaining reports about inventory. Ease of reviewing day-to-day sales using the sales summary. --- ### Easily grow with - Overall rating: 5/5 - Reviewer: John T. - Product usage: Used unspecified for unspecified - Reviewed: June 2011 - Review source details: This review was submitted organically. No incentive was offered I totally recommend this system to anyone with 1 or 400 locations. Like I said, growth within the system is easy and very inexpensive. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I found Cybex' core pos a breeze to work with, why? Training all my staff took no time at all. Cybex provided us with cheat sheets and full training manuals. Our warehouse manager loves the inventory solution and is buying more handhelds for his team. Cost is minimal, actually I think they underprice their software for what they offer. Truly an amazing value. #### Cons Technical support closes by 9pm but thats fine. --- ### Retail Coordinator - Overall rating: 4/5 - Reviewer: karrie I. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cybex provides excellent customer support service. They are always there to help us. Support staff is helpful, friendly and easy to reach. They respond to all my emails and calls in a timely manner. They will always work with me until my problem is solved. Tech support is very knowledgeable of the product. Their online portal has lots of information and helps files providing us with quick solutions to any problems. Support staff is always there to answer my calls with any questions or issues I have. Someone is always available to assist me with the very minimal wait time. I would recommend cybex. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- Showing 1 - 10 of 12 Reviews [See All Reviews](https://www.softwareadvice.com/retail/cybex-enterprise-retail-suite-profile/reviews/) ## Other Top Recommended Point of Sale Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **27** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **26** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **20** times [GoldTech Retail Manager](https://www.softwareadvice.com/inventory-management/goldtech-retail-manager-profile/) **0.0** (0) Recently recommended **18** times Stuck Between Options? 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