Details Flowers

RATING:

4.9

(219)

About Details Flowers

Details Flowers is a florist software that helps businesses manage proposals and collect payments. Key features include invoicing, digital signatures, contract management, events calendar and payment automation. Managers can track costs incurred, payments, margins, sales, inventory and more on a unified interface. Additionally, supervisors can forecast budgets for multiple events and view complementary color options or recommended shades for flowers. Details Flowers lets businesses integrate the system with several third-party applications including Stripe and Zapier.

Details Flowers Pricing

Details pricing starts from $150/month for 1 user.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Software Created For Florists, by Florist
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Details Flowers Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Details Flowers

1 - 5 of 219 Reviews

User Profile

Sara

Verified reviewer

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Game changer for my business

A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself

PROS

I absolutely love that the software I was able to streamline my business in so many ways. The stem counter is priceless and helps me save so much money when I order flowers. I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.

CONS

The cost has significantly increased since I started using the software when it was first released.

Vendor Response

Hi Sara, We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software. We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows. Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features. We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review! Sincerely, Corrine Heck CEO/Founder

Replied December 2018

Emily

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

I LOVE Details!

100% Wonderful in every way! My team loves it, and my clients love it!

PROS

Easy to use. Fast to learn. Visual. Intuitive. Fun!

CONS

I wish I could include more inspiration images than one per item. I wish I could move images to fit the home page better.

Reason for choosing Details Flowers

Details worked most intuitively for me immediately. I was able to jump on and start using it from day one and it has forever made my client experience better, proposal writing process smoother and easier to communicate, and takes less time to produce proposals than ever before. I love the way it counts stems and all the documents created are all so useful!

Vendor Response

Thank you for such an amazing review, Emily! We are happy to hear how much value you are finding in Details, and appreciate your feedback.

Replied February 2024

JoAnn

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Love writing proposals because of Details!

I have been using Details software since 2018 and have really not had a problem. The little hiccups that I have had the support staff has been on top of the problem.

PROS

I like the setting up my own recipes. The look and being able to change templates for different Brides. All the info that the Bride sees when they get their proposal.

CONS

I would love to be able to see the address where the flowers will be delivered to, not just the venue location. My Brides really get confused by that little tid bit.

Reason for choosing Details Flowers

Functionality was out number one reason for choosing Details.

Vendor Response

JoAnn, it has been such a pleasure having you as a part of our community, and look forward to many, many more. Thank you for your kind words and feedback. We have logged your request for additional delivery location spots, and thank you for helping us to improve the platform for everyone!

Replied February 2024

Michelle

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Review of Details Software

PROS

I like that I can create and keep recipes and present a proposal with a professional and professional look. It is helpful but I think it could be more streamlined.

CONS

I would like to flexibility to customize the proposals so they do not look like the proposals from other florists using the software. I am not impressed with some of the templates (maybe I am not using them to make mine look unique) I would not pay for the ones from high end florists which cost a lot of money. I do not need another florists vision to present my work.

Vendor Response

Hi Michelle! Thank you for providing us with your feedback. Our team has sent over an email to gather more information on which areas you would like to customize. Thank you for your continued support!

Replied February 2024

Becky

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Details Flower Review

I honestly could go either way. Like I said, I do love the look once everything is together, but I feel like some of the design features need tweaking. I previously used Canva to create mood boards and I loved the flexibility it provided. With all of that being said, your customer service is absolutely amazing and I've never left a call feeling like my issues weren't resolved.

PROS

I love that my proposal and contract are all in one place. It makes it so easy for my client to sign. The proposal looks nice and is easy for my client to follow.

CONS

Many of the stock photos are pixelated, so I am constantly having to upload my own (which takes more time). When designing the cover page of my proposal, I wish the software allowed you to crop photos because I am spending a lot of time trying to find a photo to fit in the spaces provided

Reason for choosing Details Flowers

Details had a booth at AIFD's symposium last summer and I decided to go ahead and try it!

Reasons for switching to Details Flowers

I wanted everything in one place and I love the fact that this calculates all of my recipes for me!

Vendor Response

Hi Becky, thank you for sharing your experience with Details Flowers! We're glad to hear that having your proposal and contract in one place makes it easy for your clients to sign, and that they find the proposal easy to follow and visually appealing. We're also thrilled to hear that you've had positive experiences with our customer service team. Providing exceptional support is a top priority for us, and we're glad we could help! We also appreciate your feedback on the images on the Proposal, and we've added your company to our open future feature request ticket for more flexibility in adjusting and cropping photos. Thank you again for your review and for being a dedicated Details user!

Replied February 2024