A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself

I absolutely love that the software I was able to streamline my business in so many ways. The stem counter is priceless and helps me save so much money when I order flowers. I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.

The cost has significantly increased since I started using the software when it was first released.

It's works for now. I may reevaluate next year. Support is great but it's not easy to suggest changes and I don't see that any are being implemented. For how old the company is, I expected better. There are many ways that they could improve it and make it more user friendly.

The support is fast and friendly. The main reason for buying this software is the built in flower pricing. It was fairly easy to start using but I think learning this software was probably easier for me because I've used 3 different types of similar software in the past.

I'd like to be able to customize the templates more. I need more space for inspiration photos and would like to make it more on brand with my own font etc. I need to be able to drag and drop photos to make it faster. I need to be able to save PDFs so that I have planner's mood boards etc. at hand. I was expecting more inventory to be in there- there are many flowers that are very typically used that aren't there. The Accent Decor items are old and need to be updated, so they aren't very useful.

We are just getting started with Details, but really like what we see so far. My onboarding support with [SENSITIVE CONTENT HIDDEN] was focused, thorough and productive. We like the ease of adding recipes by using the resources that come pre-loaded, and another plus is the ability to save versions along the way as we create worksheets and proposals. Look forward to becoming more familiar with the programs and using all of the features more fully.

While Details does offer an integration with Stripe, it does not integrate with our POS, that would have been nice.

Mainly I like having all my recipes/events in one area - but I have had that with other software as well - so not alot different as far as solving anything - but I think this company is a better quality company.

it has the stem counting / costing / ordering features I need with a beautiful proposal and a reasonable price. Customer service is responsive. No surprise up charges like my last software.

Client relationship management is very limited - I currently use another software in conjunction for this. and Accounting /reporting options are very limited - I also use other software for this as well. Something as simple as a report of where all my leads come from does not work here.

Most Clients are not visual and not too terribly educated about the bounty of flower and greenery options available to them. Peonies and Roses aren't for everyone, so why not provide photos of the actual plants you want to use in the proposal? I wasn't doing this because it was so time consuming. Details solved that problem and upgraded the perception of my work through their professional proposal platform. I realized I was short-changing my work by incorrectly calculating the markup, not charging an Admin fee, or separate labor fee. This Ah Ha Moment was provided courtesy of the rep in the Details basic training class.

The integration of photos, inspiration, recipe, items gallery have made it much easier for my clients to understand what they are getting for their money without me having to make samples! I also like the customization capabilities, and I can't forget to mention the fabulous customer service and support team from Details!

Having to develop each gallery with my own recipes, items, photos and pricing, it's time consuming! It would be super helpful if your clients had the open to share recipes and post photos into the gallery. A one click "Share" button that would update the the mail details galleries would be terrific; saving everyone a lot of time and creating a more robust selling point for Details.