--- title: "Details Flowers Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Details Flowers. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Details Flowers is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/details-flowers-software-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Florist Software](https://www.softwareadvice.com/retail/florist-software-comparison/) / [Details Flowers](https://www.softwareadvice.com/retail/details-flowers-software-profile/) / Details Flowers Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/details-flowers-software-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/details-flowers-software-profile/alternatives/) # Details Flowers User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 223 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 196 reviews (88%) - 4 stars: 26 reviews (12%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We are eager to delve deeper into its offerings, particularly exploring additional templates and features that could enhance our customer relationship management and design capabilities. As we continue to integrate DetailsFlowers into our workflow, we anticipate that it will become a more integral part of our CRM and design platform, offering us greater utility and efficiency in our processes. - The proposals you are able to create with this software are extremely on trend, showcase the clients vision, and allows you to showcase pictures of what their inspo is. - The best aspect of Details of all though is the customer service, from the tutorial videos to being able to identify issues. ### Most mentioned cons - This constraint hinders our engagement with all key parties involved in an event like a wedding. - Lack of customizable fields, sizes on proposals. - I end up with blurry photos that do not look professional and its frustrating. ## Details Flowers customer reviews Showing reviews 1-25 of 223 (page 1). ### Game changer for my business - Overall rating: 5/5 - Reviewer: Sara A. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love that the software I was able to streamline my business in so many ways. The stem counter is priceless and helps me save so much money when I order flowers. I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events. #### Cons The cost has significantly increased since I started using the software when it was first released. #### Vendor response Hi Sara, We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software. We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows. Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features. We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review! Sincerely, Corrine Heck CEO/Founder Replied December 2018 --- ### Details Review - Overall rating: 5/5 - Reviewer: Crystal S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love working with the team they are so helpful and take pride in their product and they have amazing customer service!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the way the end product looks. My brides love that it very visual #### Cons The whole program could be more user friendly. I feel the customer should be able to e-sign the contact AND pay their retainer on the contract page. I believe we could get that customer to book faster if that was an option. Its difficult selecting items and finding items, this part seems to take a very long time looking up items. I HATE that the program will automatically delete what you did if you change your screen without saving, you can't go back and forth easy, drives me crazy and waist so much time. The Event page, the layout. It would be great if it could notify you when a customers is overdue so we can contact them. Its great that we can set the payment reminder in financial but it let say the name appeared in RED if a payment wasn't made, we could take care of it faster. #### Reasons for choosing Details Flowers I choose Details because you can track stem count and my cost are very accurate #### Vendor response Hi Crystal! We are glad to see that your brides are loving the visual proposals and that our customer support has been so helpful! Our customers are our top priority. I would also like to let you know that we put out a new autosave feature today which will save your worksheet for you eliminating some of the save reminders and the need to save each time you leave the page! Keep a lookout in your email for more information about this new feature! Thank you for such a great review. I will be sure to log your requests and let you know if we implement them in the future! Replied April 2020 --- ### La Luna Florals - Overall rating: 5/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s been okay, we are however, thinking about going back to HoneyBook to have finances and client proposals and information all in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the organization on the events list, being able to manage financial on individual accounts, and the proposal set up. #### Cons The cost per proposal template and the software is pretty high, especially when seeing other higher end florists use canva for their proposals. #### Reasons for switching to Details Flowers At the time, HoneyBook didn’t have a good proposal set up. Details was more customizable. #### Vendor response Hi Nicole, Thank you for providing us with your feedback. We would love to know more about your needs and how we can assist you in ensuring everything is in one location. In Details, you can absolutely have your financials, Proposals, and client information all in one place! Our team will be reaching out via email to gather more information on how we can better assist you. We appreciate your kind words, and look forward to our future together! Replied February 2024 --- ### Fast to make recipes, Lovely proposals - Overall rating: 5/5 - Reviewer: Polly H. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have so enjoyed working with Details. The tutorials are really relevant and there's a good energy throughout the company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite this about this software is the support team. They are friendly and fast, always willing to help. The proposal templates are very adaptable and very pretty. I love the drag and drop on the recipes -- it's really easy to choose the types of flowers, etc and use them on multiple recipes, and it's very fast to see if you are at or near full bunches. #### Cons I wish there was a way to keep the counts and change the flower types out quickly, it's not too bad, but multiple steps. I also would like more reporting options, and a bit more customizing. But it's overall a great product. #### Reasons for choosing Details Flowers It's really visual, and so am I! #### Reasons for switching to Details Flowers I used to use Curate, but I find this product prettier, better on the support end, and much more geared to event floristry. #### Vendor response Hi Polly! You are so sweet. We thank you so much for your kind words and are happy to have you as part of the Details community. I will be sure to log your requests for future development and thank you for helping us to improve the platform for everyone! Replied May 2022 --- ### Beautiful Proposals - Overall rating: 5/5 - Reviewer: Allyson R. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I feel much more confident submitting proposals to my clients! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The finished product is absolutely gorgeous and certainly helps clients commit to booking due to it's eye catching proposal package! I also love being able to add our rental inventory and additional items in the item gallery. I do wish it took fewer steps to add items but it's nice to have such a high level of customization. #### Cons Integration with invoicing has been difficult. It also takes many steps to finalize the proposal. On average it takes me three to four hours from start to finish, which can be daunting. I'm sure there are ways to streamline the process. My next step is to search for tutorials to help make this a faster process. Something that would be helpful would be an integrated inquiry format that transferred the inquiry form on our website into a client profile. It seems like many things that could be a one or two click fill in when finalizing the proposal takes many repeated steps. I'm sure I'm not running the software as efficiently as I could be. I'll be looking into that in the future. #### Reasons for choosing Details Flowers I loved the look of the Details proposals. It felt like the most professional end product and I wanted potential clients to feel like they're in good hands when they book their wedding with us. #### Reasons for switching to Details Flowers I wasn't happy with the look of the finished proposal. There were many updates promised and never delivered. #### Vendor response Hi Allyson! We are so happy to see that you are loving our beautiful software! I would love to let you know that we are currently working on an intake form that you will be able to integrate into your website and the information will then be input into the Details software! This will be out soon after we have properly tested it to make sure it is the best it can be for our clients. I would also like to extend an invitation to schedule a one-on-one training course with a member of our support team. Please reach out to our team so that we can get this set up! Thank you for your wonderful review and we look forward to growing together! Replied April 2020 --- ### Big Learning Curve, but has Potential - Overall rating: 4/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Customer service is 5star. It's the only thing that has kept me using it. But it's been hard, I can't lie, switching to this system. I hope it gets easier, but I'm not there yet and we have been using it about 2 months. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease in recipe building and receipe retainment #### Cons How hard it has been to transition over to it from Honeybook, the loading of initial product and lack of catalogue from suppliers we use. #### Reasons for switching to Details Flowers I thought it would turn using five programs into one. #### Vendor response Hi Michelle, thank you for taking the time to share your experience with us. We're glad to hear that you've found our customer service to be 5-star; providing exceptional support is a top priority for us! We understand that transitioning to a new software can be challenging, and we appreciate you sharing your experience with us. We'd love to connect and learn more about the issues you've faced, and to learn more about which suppliers and product you'd like to see in Details next! Your feedback is invaluable to us as we strive to improve our platform. Thank you, and we look forward to connecting and helping you become a Details super-user! Replied February 2024 --- ### You Must Have This Software - Overall rating: 5/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. They've ALWAYS had fantastic customer service and tech support. They continue to grow and expand and make the software better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has taken my business from a one woman show to now 12 employees in the matter of just a couple of years. It helps us stand out amongst the competition, minimizes human error, makes ordering a breeze, and helps us organize our team throughout the entire event pipeline. #### Cons I wish the photos for the individual products were bigger for the client. And have the option to add more than one photo per line item. #### Reasons for choosing Details Flowers at the time there was a special and I jumped on board. #### Vendor response Hi Amanda! Wow! Thank you for your kind words. We are so thrilled to hear how your business has grown over the last few years as a part of the Details Flowers community. We can't wait to continue growing with you! Replied May 2022 --- ### Needs Updating - Overall rating: 4/5 - Reviewer: Rory O. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered It's works for now. I may reevaluate next year. Support is great but it's not easy to suggest changes and I don't see that any are being implemented. For how old the company is, I expected better. There are many ways that they could improve it and make it more user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support is fast and friendly. The main reason for buying this software is the built in flower pricing. It was fairly easy to start using but I think learning this software was probably easier for me because I've used 3 different types of similar software in the past. #### Cons I'd like to be able to customize the templates more. I need more space for inspiration photos and would like to make it more on brand with my own font etc. I need to be able to drag and drop photos to make it faster. I need to be able to save PDFs so that I have planner's mood boards etc. at hand. I was expecting more inventory to be in there- there are many flowers that are very typically used that aren't there. The Accent Decor items are old and need to be updated, so they aren't very useful. #### Reasons for choosing Details Flowers Flower pricing and I thought the design board would be better. #### Reasons for switching to Details Flowers I was working for a large company that did a wide variety of rentals so they chose the best software for that. I started my own business and wanted something more florist based. #### Vendor response Hi Rory! Thank you so much for reaching out with your feedback. We are glad that our Support team has been very helpful as we pride ourselves on giving an elevated level of customer support. We also appreciate your feature requests and I have ensured they are all logged! We do have some exciting updates coming soon and we will be sure to let everyone know as soon as they are implemented! We are certainly looking forward to growing together over the next year and thank you for being a valued member of our community. Replied March 2021 --- ### Details Flower Software to the Rescue! - Overall rating: 5/5 - Reviewer: Laurie K. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Most Clients are not visual and not too terribly educated about the bounty of flower and greenery options available to them. Peonies and Roses aren't for everyone, so why not provide photos of the actual plants you want to use in the proposal? I wasn't doing this because it was so time consuming. Details solved that problem and upgraded the perception of my work through their professional proposal platform. I realized I was short-changing my work by incorrectly calculating the markup, not charging an Admin fee, or separate labor fee. This Ah Ha Moment was provided courtesy of the rep in the Details basic training class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of photos, inspiration, recipe, items gallery have made it much easier for my clients to understand what they are getting for their money without me having to make samples! I also like the customization capabilities, and I can't forget to mention the fabulous customer service and support team from Details! #### Cons Having to develop each gallery with my own recipes, items, photos and pricing, it's time consuming! It would be super helpful if your clients had the open to share recipes and post photos into the gallery. A one click "Share" button that would update the the mail details galleries would be terrific; saving everyone a lot of time and creating a more robust selling point for Details. #### Reasons for choosing Details Flowers It seemed more geared towards independent floral designers whereas the other seemed more geared towards retail flower shop owner. Also the graphics and ability to customize, email proposals, create recipes for production purposes, print vendor orders, track payments, etc. It's a comprehensive solution. A bit more expensive that other products, but I'm hopeful it will pay for itself once I get the databases loaded and can use it proficiently and save time and increase my sales. #### Reasons for switching to Details Flowers The formulas kept getting messed up and I was never sure if each job was profitable. #### Vendor response Hi Keit! We are so happy to see that Details has helped make it easier for your clients to understand what they are getting by using visual aspects in the proposal! We have added many items from our partners to the new 'Item Gallery'. We plan to continue to partner with more of the best names in the industry to grow the number of items readily available to you. Thank you for such a great review! Replied April 2020 --- ### Great program to streamline our business - Overall rating: 4/5 - Reviewer: Raffi G. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are solving our pricing guidelines this program by being able to see the cost of each flower and item being added to each individual recipe, and minimizing errors in our client contracts which was also costing us in the end #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This software greatly helped minimize errors in simple math, floral orders & recipes, and overall quantities on our client proposals . We have a pretty large inventory for a small company , so updating the item gallery to reflect each and every item took some time but overall transferring our previous client contracts to the software was pretty simple. #### Cons The biggest feature we feel is missing is a feature to track amounts of inventory sold on each individual day and notify when an item is oversold. We have spoken with your team & know the feature is on the way, which we will benefit from . Otherwise the only other issues we've had are glitches in search bars inside a worksheet / proposal #### Reasons for choosing Details Flowers most importantly we felt the Details proposals was easier for our staff to learn & also looked more appealing to the end client #### Vendor response Hi Raffi! We are so excited that Details has helped with your pricing! We want florists to do more and earn more so we love to see this in motion. As you said, we are currently working on expanding on our inventory feature and will be sure to let you know when we implement this into the software. Thank you for your review! Replied April 2020 --- ### The most proficient floral tool we have ever used - Overall rating: 5/5 - Reviewer: Catherine S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall our experience with Details has been fantastic, Our profits have gone up. Not because we are charging more but because we are better managed with this program. Details has moved us to the next level in our wedding and party work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of set up along with very professional contracts that set us apart from our competitors #### Cons The only thing that is a thorn in my side is the fee for credit card processing. I know everyone has fees but I think this should be negotiable based on the amount you process through in a year. #### Vendor response Hi Catherine! Thank you for this amazing review. We are so happy that Details has helped your team become more organized, resulting in increased sales. That is amazing! I have also logged your request to have a negotiable fee based on the amount you process each year. Thank you for your suggestion! We look forward to many more years with you! Replied February 2024 --- ### A Mixed Bouquet: Reviewing DetailsFlowers' Impact on Event Design and Management - Overall rating: 4/5 - Reviewer: Poonam R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our experience with DetailsFlowers has been positive so far. It has served as a competent product for our initial proposal generation needs. We are eager to delve deeper into its offerings, particularly exploring additional templates and features that could enhance our customer relationship management and design capabilities. As we continue to integrate DetailsFlowers into our workflow, we anticipate that it will become a more integral part of our CRM and design platform, offering us greater utility and efficiency in our processes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Since implementing this software for proposal generation, we've noted several advantages. It delivers detailed event decor previews, including imagery and clear terms, in a professional layout that reflects our brand. The process is streamlined, with organized and visually appealing proposals. The ability to electronically capture signatures and update payment terms adds to the efficiency. Although the software is primarily designed for floral design, we've successfully adapted its features for our broader event decor services. Exceptional customer support stands out, with every inquiry being handled professionally and swiftly. #### Cons While the software has several strengths, there are areas that need enhancement. The inability to customize the Concept page limits our creative presentation, particularly the 'Floral Design' heading, which we'd prefer to tailor to each event's theme. Adding a Color Palette to this section would significantly benefit the overall visual planning. Another limitation is in client communication; despite the ability to add multiple contacts, we can only send email notifications to the primary contact. This constraint hinders our engagement with all key parties involved in an event like a wedding. Lastly, the cost of integrating payment processing seems prohibitive, potentially affecting the software's overall value proposition #### Vendor response Thank you for sharing your detailed feedback! We're delighted to hear about the positive impact Details has had on your proposal generation process, and we're thrilled you've found our customer support exceptional. Regarding your suggestions, we appreciate your insights on customizability and client communication. We’re glad to report we do have our color palette feature on Concept pages currently, and we've noted your concerns addressing communication enhancements. We're also continuously evaluating our pricing structure to ensure value. We welcome more details on customizations you'd like to see. Please email support@detailsflowers.com. Thank you for choosing Details Flowers Software! We're committed to supporting your journey toward efficiency and success in event design and management. Replied May 2024 --- ### Love Details! - Overall rating: 5/5 - Reviewer: Allison B. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have seriously been thrilled with Details. In my own personal dream world they could add a CRM and drop the stupid stem counter but I am sure my needs differ a bit from others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the way the proposals look, It is super straightforward to use, never a glitch or problem and excellent customer support by phone. #### Cons The stem counting feature just gets in my way. It is just not for me. #### Reasons for choosing Details Flowers THe absolutely fabulous look of the proposals!!!! #### Reasons for switching to Details Flowers I switched from HoneyBook for the appearance of the proposals. I have been told so, so many times that the look of the 14 page proposal sold the job. Details is responsible for selling 100's of thousands of jobs for me!! On the flip side it is not possible to do a quick proposal for a 2000.00 job and that is more than half my business so that is a bummer but at under 2000.00 a year Details is a steal. #### Vendor response Hi Allison! Thank you for leaving us a great review! We love that you are enjoying the proposals and are finding great use for the software. We also are always taking feature requests, so any suggestions you have, we can add them to the feature request queue! We want to do everything we can to cater to our customers and make using the software as enjoyable as possible. We appreciate you being a loyal customer and look forward to a great future with you! Replied January 2023 --- ### Love Details so far and can't wait for more features - Overall rating: 5/5 - Reviewer: Shelby W. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am happy with Details so far and appreciate their customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The visual aspects and how beautiful it looks to clients. I also love the financial side and the order / stem count management. #### Cons I am anxious for them to add more correspondence features like emails and follow ups before and after the events. #### Vendor response Hi Shelby, thank you for your wonderful review! We're happy to hear that you're loving Details so far, especially the visual appeal to clients and our ordering and stem count features. We also appreciate you sharing your desire to see an expansion of our emailing features in Details. We've added your company to our open request tickets for more emailing functionality, and we look forward to connecting with you when these enhancements are available! Replied February 2024 --- ### Time saver - Overall rating: 5/5 - Reviewer: Tisha G. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am able to see the exact of cost of everything I'm using to built my designs. Before using details, I had to do that all by hand and items would be forgotten, mark up not right, etc. I love knowing that what I'm proposing to my clients is exactly what I need to charge. I love having a professionally built proposal to give to my clients with every little detail of their event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have been using Details for 2 years and I love it. I am able to present professional proposals to my clients with so much details. From having the inspiration pictures the client has sent me to showing every single flower being used is so wonderful! My clients love it! #### Cons Would like to be able to add on multiple delivery sites to the delivery documents #### Vendor response Hi Tisha! Thank you so much for your great review. We are so happy to hear that you are enjoying your time with Details! We are thrilled to have had the pleasure of having you as a part of the Details Community for so long and we appreciate you letting us know what you would like to see next. Thank you for helping us improve the site for everyone. We look forward to many more years together! Replied December 2022 --- ### Love This Product!!! - Overall rating: 5/5 - Reviewer: Kim B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Absolutely PERFECT! The entire team is always there to help! Always great with suggestions and always pleasant (even when I am sure they are explaining something for the third time LOL). I have ABSOLUTELY enjoyed our professional relationship! THANK YOU! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HONTESTLY, the Proposal Generator part of this product line -- is how a PROFESSIONAL florist needs to present themselves to the brides & grooms to be! It is how I keep the design integrity of our conversations, the pricing and quantities of every sign item and how we sign off and professional schedule payments. It makes us look good to prospective customers! #### Cons I wish the amount payment portion of the program would integrate into our Point of Sake System. #### Reasons for switching to Details Flowers Rather Not Say For Professional Reasons. #### Vendor response Hi Kim, thank you for your glowing review! We're thrilled the Proposal Creation in Details helps you present professionally to clients, and we're glad our team's support has been valuable. Also, thank you for sharing with us your desire to be able to integrate a POS with Details! We currently have an open future feature request ticket for this option, and we have added you to it as well. Thank you again for your amazing review, and we look forward to connecting with you when POS integration becomes available! Replied February 2024 --- ### Details Has Saved Me So Much Time!!! - Overall rating: 5/5 - Reviewer: Heather L. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I really am saving more time that ever and I am much more confident when sending out my proposals. Before Details I was often worried that I was leaving out a page, or a cost sheet. With this software everything is always there! I also love having the ability to have clients sign their contracts and pay online, avoiding the "check is in the mail" excuse. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using this software has saved me so much time, and the more that I use it the more time I am able to save since my past "floral recipes" are saved for future use. The software produces gorgeous imagery, that makes selling our products and designs easy! #### Cons From time to time there are a few tech issues to work out (mainly during "updates"), but to be honest this is the way all businesses seem to operate in today's marketplace. The time saved and the beautiful estimates that you are able to produce make the few tech issues easily tolerated. I'd rather work with software that occasionally updates and attempts to make things easier for their users then one who doesn't try at all. #### Vendor response Hi Heather, We are so glad to have your testimonial and feedback for using our software over the last few years. It was designed to save you time, and the longer you use it, the more time it will definitely save you. Past floral recipes are a dream! We love that you can save your beautiful imagery into the software to reference later. Our newest functionality of saving entire events, will make future jobs come together in a snap. Like MAGIC!! We appreciate that you understand that although we do try to make it absolutely perfect, from time to time we encounter a few hiccups. Hopefully, you see that we remedy them quickly and do our best to make improvements quickly and as needed. It's all part of the process to perfection. We love that you are more confident in your pricing and accuracy. It definitely is helpful to have a place to refer too. Everything is always there. Thank you for business a valued customer! Corrine Heck, CEO/Founder Details Flowers Replied December 2018 --- ### Can’t work without it! - Overall rating: 5/5 - Reviewer: Katy M. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This is a pricy monthly bill but worth every penny. I can stay up to date with each event and feel confident my client and I are on the same page as the proposal generating is clear and to the point. Using photos of each flower to be placed in each arrangement helps my client and I visualize the final product. Then, the system generates a back end recipe book for my freelancers and I to use in the studio. I mean it’s everything a florist could want! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s my One stop shop. I can access my workbook, colander of events and proposals from anywhere at any time. It’s also adds up stem counts and add us my costs for me. #### Cons Some of the usability makes it a bit too clicky. I wish there was more drag and drop from one section to another. #### Vendor response Hi Katy, thank you for your feedback! We're glad Details Flowers serves as your one-stop solution for accessing workbooks, calendars, and proposals. It's also great to hear our platform's visuals help you to generate proposals for your clients easily and that the Recipe Gallery is valuable to your team in the studio. We also appreciate your feedback on a desire for more drag-and-drop functionality, and we look forward to connecting with you and exploring this option further. Thank you again for your wonderful review! Replied February 2024 --- ### Game Changer! - Overall rating: 5/5 - Reviewer: Jasmine B. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I've been very pleased with the software! After you get used to using it, you realize how flexible it is in the options, and it gets super easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything changed for the better when I started using Details. Getting an accurate, beautiful, professional proposal out the door faster, made my life easier. More importantly, it helped create client confidence. I love having everything at my fingertips in one place, and Details does a good job of making you feel like you're part of a 'community' with their additional resources. I can't imagine running my business without it. #### Cons The resources, design board, gallery isn't super intuitive to use, so it takes some time to get used to it. However, Details continues to make updates, and listens to feedback. #### Reasons for choosing Details Flowers I looked briefly at a few different products, but Details had the best marketing materials (I was able to watch a video before committing to anything), customer service, and pricing incentives. Also, the free trial gave me an opportunity to try it out before buying. All of these things, gave me the confidence to jump in. #### Vendor response Hi Jasmine! We are happy to see how much you are loving Details! We are so glad that you feel like part of our community as you should! As you said, we are constantly updating and we love to hear what our clients think we should do next. If you have a feature request, please be sure to send that to us! Our mission is to help florists do more and earn more and from the sounds of it, this is proving true for you. Thank you so much for your glowing review and we look forward to continuing to grow with you! Replied April 2020 --- ### Professional and Beautiful Proposal Templates - Overall rating: 5/5 - Reviewer: Naomi M. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Details Software has helped to elevate our business to the next level by giving us better pricing tools and beautiful proposals that our brides absolutely love. It allows us to really show our brides that we understand their vision and can bring it to life. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how this software helps me to keep my prices and margins where they should be, there is no more guessing or uncertainty. I have a much clearer picture of what my costs are going in so I can quote and budget with confidence. The proposal templates are so organized and beautiful. I feel like they really give me that wow factor when sending proposals to prospective brides. #### Cons I wish that the worksheet would auto save instead of me having to hit the save button. I have lost info a few times when I didn't save on one device and then opened the document on another device. #### Reasons for choosing Details Flowers We like the proposal templates much better. #### Reasons for switching to Details Flowers We made the switch from Honeybook so we could have more focused flower proposals and better tools for pricing. #### Vendor response Hi Naomi! We love that Details helps you keeps your prices and margins where they should be! Our mission is to help florists do more and earn more. I am also happy to announce that we just released a new autosave feature that will automatically save your worksheet for you! Check your email for more information about this new feature. Thank you for a glowing review and we look forward to growing with you! Replied April 2020 --- ### Thank You Details - Overall rating: 4/5 - Reviewer: Laura I. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Recent Email I sent Details: "I wanted to take a minute to say THANK YOU! for your wonderful program. It continues to provide us with support we never knew we needed, but now cannot live with out. I never guessed we would all be working from home. Because of Details we have been able to work remotely during this crisis in which we cannot go into work. I am so glad we invested the time into setting it up and using it for every single event! It is really paying off now. We are spending time now working on clients, cleaning our data, and learning new features you have added. Thank you so much for helping our business thrive and survive! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, tracks all our costs accurately, works effectively with multiple users and has made our proposal preparation process easier, prettier and fun! #### Cons Nothing. Any time we encounter something we need Details seems to come out with a solution. And their customer support questions is unparalleled. #### Reasons for choosing Details Flowers Phone conversation with Corrine convinced me that even though it was a relatively new system she would oversee its development and make it happen. #### Vendor response Hi Laura! Thank you for such an amazing review! We are happy to see that you have enjoyed our customer service as our client's happiness is our top priority especially in these dark times. We are always continuing to grow and most of our new developments come from our client's requests as you stated. Thank you again for such a great review and we look forward to our continued growth together! Replied April 2020 --- ### Detials is "the key" to designing, booking, and staying on budget for any event! - Overall rating: 5/5 - Reviewer: Derith M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From day 1, my experience has been fantastic. Even in the early days when I was new to the software, support was always there to answer questions (no matter how dumb they were). Now DETAILS has these monthly workshops that help users with certain features or discuss new features. They are elevating their customer support each and every year! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to design, stem by stem, an item and know my costs and stem number #### Cons There are a couple of things on the time line page I would like to see more customizable #### Vendor response Hi Derith! Thank you very much for your great review. We are thrilled to have had the pleasure of having you as a part of the Details Community for so long. We appreciate you letting us know what you would like to see next, and thank you for assisting us in improving the site for everyone. We look forward to many more years together! Replied December 2022 --- ### Built to Book New Clients - Overall rating: 5/5 - Reviewer: Adrienne B. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall my experience with Details has been very positive and I get a lot of compliments on the proposals that I send to my clients, it has definitely driven clients to book with me over others. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how seamless the process of creating a beautiful and detailed proposal for my clients is, and my ability to create different templates for the variety of clients I have. #### Cons The load time when adding in flowers; the search feature for adding blooms. #### Reasons for choosing Details Flowers The ease, the organization of my upcoming events, and the seamless connection between with my payment processor #### Vendor response Hi Adrienne, thank you for your wonderful review! We're delighted to hear that Details has helped you create beautiful proposals and drive client bookings. Your compliments mean a lot to us! A member of our team will be reaching out to gain more insights into your experience with adding flowers and the search filter. Thank you again for your feedback, and we look forward to connecting with you! Replied February 2024 --- ### The benefits of Details software - Overall rating: 5/5 - Reviewer: Tina D. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love it - it saves time which allows me to focus on growing my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provide a centralized location for all details related to an event. #### Cons The stem prices are rarely accurate. The flower references are lagging behind #### Vendor response Hi Tina! Thank you so much for taking the time to write a review, it means a lot. We highly recommend that all users audit their items to ensure they are the most up-to-date for their area to improve stem pricing. Feel free to contact our support team if you need assistance! Always happy to help. Replied February 2024 --- ### Amazing software - Overall rating: 5/5 - Reviewer: Jill D. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Can believe i did not get it sooner, can not live without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Professional presentations to clients #### Cons None to list, i have not had a bad experience yet #### Vendor response Hi Jill! So happy to hear your success with Details Flowers Software! If you ever need assistance, feel free to reach out to our support team. Always happy to help! Replied February 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/retail/details-flowers-software-profile/reviews/?page=2) --- Details Flowers Reviews, Pros and Cons - 2026 Software Advice