DoorDash
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Most Helpful Reviews for DoorDash
1 - 5 of 155 Reviews
Faith
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
DoorDash is apart of the future.
I love how easy it is to use this app. I also love the interface.
CONSI have no cons or what I liked least about DoorDash.
Alexis
Education Management, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
DoorDash for Food
I like how easy it is to use DoorDash. I often order food because, as a teacher, I have a very short lunch break. Since I am not able to go out to get food, I need to order when I wasn't able to prepare a meal beforehand. DoorDash always delivers in a timely manner. It is easy to communicate with the driver. The fees charged are the same as other companies, if not less. There are also promotions that can be used, which makes the experience better.
CONSOne thing I dislike about DoorDash is that it doesn't have as many restaurants as other similar services. If it had more options, I would order more frequently.
Malika
Writing and Editing, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2023
Worst food selivery service ever
It is the worst experience ever. I had order here a couple times but each time I order there is a problem. Onetime my order was left at the wrong place, the picture sent had wrong address but order itself had right and customer service refused to help. The other time they refused to help after my order was cancelled after the restuarant accepted it and we waited 1 hr for food.
PROSIt gives you option to get instant help from bot.
CONSThe delivery is not accurate, you are likely to get your order 30 kins past the delivery time frame. The customer service is worst and not helpful at all. They would tell you simply they can't help you due to policy even if it is regarding not receiving your order, missing items, food quality issues, cancellation from restuarant after 1 hr wait, etc.
Kelsey
Food & Beverages, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2023
Convientcey
I liked the flexability to work, it was a cool little side job
PROSI like that I could go out and work anytime I felt like it. It's really cool the way it works and makes everybody lives a lot easier with food being delivered to your door
CONSSometimes food gets delivered cold, and the lines to pick up the food can take a super long time . It also takes alot of gas to get paid $4 per order and sometimes not even get a tip
Joshua
Legal Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Almost Too Easy to Order Food
DoorDash is a great product that makes food delivery incredibly easy. It can be expensive and there can be mistakes with the order, but the overall benefits outweigh the bad parts.
PROSDoorDash has made it almost too easy to order food online and have it show up to your door in under an hour. They have an impressive display of restaurants to order from. The app got even better lately with the integration of grocery shopping and picking up your packages.
CONSThe thing I like the least about the software is the added cost that is baked into every item. If I compare the prices on the app to the prices at the restaurant, it is inflated by a significant amount on the app. There are also a decent amount of mistakes to your order when you get it.
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