DoorDash vs Venmo

RATING:

4.3

(156)

DoorDash has 156 reviews and a rating of 4.29 / 5 stars vs Venmo which has 9130 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (156)
4.7 (9130)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 26, 2024
April 25, 2024
Pros/Cons
  • Pros

  • I like most the features of mobile access, online ordering, and record analytics. Integration with existing businesses was easy.
  • I like that DoorDash is available in just about every city & state depending where the drivers are located. It's easy to use & order from the specific places that are offered in that area.
  • Cons

  • Have issues with 86d items causing problems and orders getting cancelled which causes some issues for our customers.
  • Sometimes it takes a while for the food to be delivered or they take it to the wrong place, etc. So there is definitely some room for human error when using this app.
Read all user reviews
  • Pros

  • Simple and secure, customizable and innovative, social and connecting, interactive, fun and interesting interface.
  • I love how easy it is to use, and also how easy it is to set up. The platform seem secure and gives the option for same day transfers which is super nice.
  • Cons

  • Once you send a payment to someone, it's sent- which sucks if you accidentally sent it to the wrong person.
  • You can accidentally send money to the wrong person if you type in the username incorrectly, and there is no way to cancel that transaction.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos