eHopper is a cross-platform point-of-sale software designed for small size retail stores and available for Windows, Android, iOS and Poynt Smart terminals. In addition to the POS module, eHopper offers a suite of applications like order management, inventory management, and customer management.

eHopper helps businesses manage various front as well as back-end store operations including, payment processing, reporting, staff management, order and inventory processing. Order types are customizable and include take-out, quick sale, drive-thru, and delivery options. Customer information like purchasing and payment history can be saved in real-time. Businesses can personalize their service and receipts as well as create and run email marketing campaigns. Receipts can be printed or emailed to customers right after they order. Multiple payment options allow stores to accept payments via credit and debit cards, cash, Apple pay, Samsung pay and EBT.

eHopper is suited to a variety of different merchandisers, including quick service restaurants, liquor stores, jewelry stores, convenience stores, and more.

Customer management
Customer management

Customer management

Discount

Discount

Order management

Order management

Payment

Payment

Receipt

Receipt

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



42 Reviews of Ehopper

Overall rating

4.0 / 5 stars

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Jaime from Merchant Lynx Services

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great Company, Great Software, Awesome Service

Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pros

This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Cons

They are missing a few features for fullservice restuarants but plan on adding them in the future.

Review Source: Capterra

Laurie from Pop's Vape Shop

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Vape shop review

Customer service is where it's at with E-Hopper! Any issues we have with the software are promptly addressed by technicians who know what they are doing and go above and beyond to help us fix our problems- even when it is user error!

Pros

It is easy to use and understand. I like the tabs and the matrix options for different sizes or nicotine levels!

Cons

I have not figured out how to transfer data to my Quick Books Destktop.

Review Source: Capterra

Joe from Feelin Smoothie

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Very satisfied

Perfect! They take your input seriously and implement the changes unlike other companies like Lightspeed.

Pros

They hit the nail on the head with this software. But most importantly, their support is second to none. CSR deserve a big raise.

Cons

None at all. Been very happy with my overall experience.

Review Source: Capterra

Katherine from RP

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great System and Great Service!

Beautiful software and hardware, simple to setup, amazing customer service. Would recommend to anyone looking for an easy-to-learn solution for their business. Support has always been available whenever needed and their team resolved all issues quickly and efficiently.

Pros

It is beautiful and simple to learn. Very user friendly.

Cons

The software is great, can't think of anything I don't like

Review Source: Capterra

Graham from Consumer Goods

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good Product

So far the only hurdled have been getting our products loaded. The support was ok but it took a day for any help. and a few requests weren't even answered.

Pros

Ease in making a transaction
Functions well
Looks nice

Cons

Quite difficult to set up (loading products and variations etc)

Review Source: Capterra

Nina from sunbeam market

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Not what i would recommend it

bad bad experience i am dealing with. i am canceling it.

Pros

new system something new.
nice scanner,,,,,

Cons

worst customer service i had to deal with support team and he just hangs up. and also ignore my email. they take to long to set something up and all.

Review Source: Capterra

Danielle from Auric

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great system!

Pros

the all in one is smooth and works so well together.

Cons

No real flaws. It's easy to use, easy to maintain and sleek!

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thank you Danielle! I'm glad to hear the All-in-One Touchscreen POS terminal is performing well for you.

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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Functionality

October 2018

Online Shopping Made Easy

Pros

I’m glad we were recommended eHopper, which helps me train the newly hires how to use it in a smooth manner. This program connects customers online orders to our store. Our customer department can access the inventory of their orders in one system. Software is simple to use and not complicated to manage online.

Cons

The features are great but needless to say, the price is quite expensive. It would be ideal if they could lower their price so they accommodate more customers who have a strict budget.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

We have been working hard on our point of sale/online ordering integrations. It's wonderful to hear you are enjoying it's ease-of-use.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ehopper review

Pos is easy to use. Back office works with Excel which I like.

Pros

Easy to use pos. Anyone can use checkout.

Cons

Difficult connecting to Quickbooks. Although I have just recently tried.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thank you! If you are still having trouble syncing your point of sale with Quickbooks, please, don't hesitate to reach out directly to support@ehopper.com and we'll be sure to get you set up.

Sandi from Lock & Load Boutique

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Very Pleased with EHopper

I have been very happy with Ehopper and the customer service they have given to me. I ran into a problem at a show and I called them and they helped me figure it out and fix it. If I have any questions about anything, they are there to answer all of my questions and I have had a lot of questions.

Pros

The software is very easy to understand and use.

Cons

The thing I like least is that the signature box on the merchant reader is too small but the only other option is to have the customer sign on the register but then I am constantly having to move the whole register around for the customer to sign. I have the all in one register.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

We really appreciate you taking the time to respond, Sandi. It's great to hear that our team was able to assist, in real-time, when you had an issue at a show. Our All-in-One Touchscreen POS Terminal now comes with a customer facing display. Someone will contact you soon to see if an upgrade would be of value to you.

Alicia from DT Range, LLC/Davtac Custom Arms & Ammo

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Software

Do not like it at all

Pros

Do not like nothing at all!!! To many steps and not user friendly

Cons

It is not user friendly and the reports are not what i like for break down.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

We are very to sorry to hear that you did not enjoy your experience with eHopper POS, Alicia. We are always working to improve our reporting functionality, and user feedback like this is incredibly valuable to our overall process. If there is anything specific we could do to improve your experience, or to get a better sense of your unique business needs for things such as reporting features, we would be happy to reconcile however we are able.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Recommended

Pros

Easy of use, products display, currency options

Cons

Diagrams of restaurant tables, price of the product

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thanks for the feedback! It's great to hear you're happy with your eHopper experience. Table management is on our road map, stay tuned for updates on this soon!

Jillian from Aloniu

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good for larger companies

Pros

I liked the functionality of the software.

Cons

The price. For smaller businesses it’s not really worth it.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thanks Jillian! Feedback like this is vital to our development process.We strive to balance our features with a price point that is affordable to business of all sizes.

Justin from Quinn The Eskimo

Type of Store:  Other specialty retailer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

You Get What You Pay For

Overall eHopper gets the job done. For paying nothing for a POS that is functional most of the time, you cannot beat that. Main gripe would be the crashing of the POS every now and then can be stressful. There is a way to reboot easy enough, but it does get taxing if it happens multiple times in a day.

Pros

- Free to use (for one location, great for very small businesses)
- Manual sales
- Prompt customer service
- Ability to splits taxes and whatnot

Cons

- Issues with connectivity
- Certain functionality issues
(ie. Split payment process tedious, no support for gift cards, difficulty reprinting hard copies for certain type of returns, etc.)

Review Source

Jose from Ambro’s tacos y mas

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Review

Pros

It is very easy to use and very organized

Cons

It is hard to find the url link for back office and pos

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thank you Jose! You can always access Back Office at https://bo.ehopper.com/

Cletus from Thrift A Lot

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

E Hopper review

Pros

Simple to setup and get running. Competitively priced for entry level point of sale.

Cons

Reports and features are lacking. Reports are limited in what they provide. Receipts are hard to find in the system for voids. Sales and customer promotions are difficult to manage. New versions are delayed.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Cletus, we really appreciate you taking the time to submit a review. Feedback from our users is one of the most valuable tools in our development kit. We are working every day to fully expand our reporting capabilities. Someone from our team will reach out soon to see if there any specific questions or concerns for your business we might be able to address.

Marie-Helene from La crème de la crème creamery inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Our new pos

Pros

Easy to use and affordable! Great customer service.

Cons

Still missing few options like traffic report...

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thanks Marie-Helene, very please to hear you are happy with eHopper's Support team!

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great Service, Limited Functionality

Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Pros

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Cons

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to support@ehopper.com.

Kevin from Main Street Coffee

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

INCREDIBLE CUSTOMER SER VICE

Excellent

Pros

The best thing about the software is the ease of use. The customer service behind this product is what makes it so easy to use. From loading menu Items to answering questions by phone or email within minutes. Once you understand the product you are off and running with no need for additional support.

Cons

Occasionally need to reboot system when unable to run a credit card transaction. Customers seem to have a difficult time with Apple Pay.

Review Source: Capterra

Response: eHopper, B2B Soft

August 2018

Hey Kevin, It's great to hear eHopper is working out so well for you and Main Street Coffee. We certainly pride ourselves on the level of our customer service. Please don't hesitate to reach out directly with any more feedback, and thank you for choosing eHopper!

Gencho from Petmania

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Ehopper

Pros

Easy to work.
Best price on the market.

Cons

Need a lot improvement.
Need more reporting options

Review Source: Capterra

Response: eHopper, B2B Soft

October 2018

Gencho, we love to hear that you enjoy eHopper's intuitive controls + ease of use. Stay tuned, many more Reporting options are due soon!