Ehopper Software
eHopper is a cross-platform point-of-sale software designed for small size retail stores and available for Windows, Android, iOS and Poynt Smart terminals. In addition to the POS module, eHopper offers a suite of applications like order management, inventory management, and customer management.
eHopper helps businesses manage various front as well as back-end store operations including, payment processing, reporting, staff management, order and inventory processing. Order types are customizable and include take-out, quick sale, drive-thru, and delivery options. Customer information like purchasing and payment history can be saved in real-time. Businesses can personalize their service and receipts as well as create and run email marketing campaigns. Receipts can be printed or emailed to customers right after they order. Multiple payment options allow stores to accept payments via credit and debit cards, cash, Apple pay, Samsung pay and EBT.
eHopper is suited to a variety of different merchandisers, including quick service restaurants, liquor stores, jewelry stores, convenience stores, and more.
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Customer management -
Discount -
Order management -
Payment -
Receipt
Supported Operating System(s):
Web browser (OS agnostic), Windows 10
13 Reviews of Ehopper
Melanie from Grooming salon
Specialty: Pets & supplies
Employees number: 2-10 employees
October 2017
October 2017
Good product for the price.
Pros
very user friendly. great customer service, was there to help me get setup and going from the beginning and very friendly.
Cons
not enough fonctionnality like loyalty programs, does not calculate inventory, is not compatible with all cash registers.
Jeff from Illusions Night Club
Specialty: Bar / nightclub
Employees number: 2-10 employees
October 2016
October 2016
Probably great for some, but not for us.
First off let me say that EHopper's sales team are the most aggressive for me in my search for POS software. I had the company calling me multiple times even after requesting they not do so. I told them I'd contact them directly if I had any issues, and that I wanted to try the software out first. They have finally stopped calling me after having requested it four or five times. Quite simply the aggressiveness they displayed (one guy called me five times within ten minutes when I didn't answer because I was busy) turned me off of their software. I still gave it a go, as I was looking for something decent for my quick service bar.
Pros
User friendly interface, easy menu setup
Cons
Aggressive sales team, no option for display of buttons without photos (our bar doesn't use photos and we don't care to, we'd rather have more buttons per page), no option for a 'dark' theme which we prefer.
Advice to Others
Be aware that providing your phone number to this company will result in calls - yes, plural, even if you ask them not to call anymore. While the software itself works just fine, and while the issue with the buttons not having the option to remove the space for photos was not a big deal, I was very turned off by the number of calls I got about a product I just wanted to try out.
Kanyon from Uncle Pete's Coney Island
Specialty: Restaurant
Employees number: 2-10 employees
October 2016
October 2016
ehopper
The software itself is great. The only problem I have is they told me it was compatible with Windows 7 or newer, yet my windows 8 (as generic as it possibly can be) isn't compatible for some reason.
Pros
the layout of the pos and back office are very easy to understand.
Cons
compatibility.
Advice to Others
discuss with the sales person about what is is on your computer or tablet and have them set it up for you if possible.
Penny from Jackpots Entertainment, LLC
Specialty: Bar / nightclub
June 2016
June 2016
Ok product, terrible customer support and sales.
Likes Best
The system itself works great, but they pair it with a PAX credit card terminal that I don't like. It's not wireless and you would have to drag a long cord across the bar area in order for someone to input their PIN. We own a bar and we don't keep the cash register, to which it is attached, on the front bar. They don't currently have a wireless solution for this.
Also, we are on a 2 month trial and there wasn't supposed to be any charges to our account, until the 2 months was up and we were satisfied with the service. They immediately charged my credit card and have been charging my checking account, which has now occurred twice. Been trying to get them to refund my money and send a return, so that I can do away with this system. The sales guy refuses and keeps trying to resell me.
Likes Least
The customer support and sales. The product itself is fine.
Recommendations
Get it all in writing, or don't do it. They change what they tell you.
Sebastian from Art by Sebastian Studios
Employees number: 11-50 employees
June 2017
June 2017
This POS is awesome!!!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I love it. Both for employees and "back office" work. Its very easy to fix problems, make echanges quickly, and user friendly. Other POS system take a long tine to train staff. This is almost self explanatory and little time is spent training.
Ernie from Ernie Jamaican Jerk
Employees number: 1 employee
June 2017
June 2017
Perfect for my Jamaican Food Truck ... BEST SOFTWARE I TRY YET
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Technology is very hard for me and eHopper was very easy. The features were straight were exactly what i needed as a first time food truck owner.
Cons
Nothing really except maybe that it was login was challenging at times but once i figured it out I got the hang of it. I felt that everything in the beginning is hard but since it was free to use i could not complain. I hope to grow and afford the monthly fee.
Kay from Ksmoke Shop
June 2017
June 2017
eHopper was easy to use and the most bang for my buck
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cost effective easy to use
Pros
eHopper makes POS simple. I found the software easy to use and straight forward. The functionalities are not complicated users opening a new small business. The customer service team answered all my questions and took their time to explaining all features.
Cons
I wish there was more printed materials and quick reference guides. Getting someone on the phone was not as easy as i would like but when i was able to finally reach someone it was helpful
Lisa from Visions in Cake
December 2016
December 2016
Great software
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I love this software. My only critique would be the ability to put products in alphabetical order. Otherwise this software does as much, or more, than a lot of paid Point of Sale systems.
Lisa from Visions in Cake
November 2016
November 2016
Great product
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We are happy with this POS. The only negative I have is that you can't sort your products, and they aren't displayed in alphabetical order (or any order that I can see).
Suella from Sugar Vines, LLC
Employees number: 1 employee
September 2016
September 2016
Great Experience
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our experience with ehopper has been pleasant so far. Someone is always available to address any concerns we may have and the software itself is a breeze to use.
Pros
Its mostly self explanatory and doesn't require much instruction to use.
Cons
It wasn't built to cater to a floral shop, but it works nonetheless.
Derrick from GameCrazy
Employees number: 2-10 employees
September 2016
September 2016
Gets the job done for my store!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
eHopper POS has been a great system for use in my hobby shop. It was easy to set up and add my inventory to the system as well getting my hardware up and running. The service from my account manager and the support team was also great. Best of all, the price was right. Definitely reccomended.
Pros
Very easy to use, not complicated at all.
Cons
Could use some additional features in regards to accounting.
Advice to Others
Make sure you follow the directions in the emails you receive once you register.
Nghiem from Living Well Center
Employees number: 11-50 employees
August 2016
August 2016
This company and service is terrible!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We are currently using their software for our restaurant, it has crashed multiple times. In a span of 4 business days we have had to uninstall and reinstall the application 5 times. Their customer support has been unresponsive to addressing the issue. It has been non-stop in issues. We highly recommend not using their service.
Cons
Crashes ALL THE TIME, you will not be able to conduct business when there are customers trying to order.
Advice to Others
This company makes many promises to acquire your business. Do not believe them!
Laz
March 2018
March 2018
