Supported Operating System(s):Mac OS, Web browser (OS agnostic), Windows 10
About Envision Salon & Spa
Envision Salon is a cloud-based salon management solution that provides hair salons, nail salons and spas with tools and functionalities to manage their staff, booking, inventory, client interactions and more.
Envision Salon offers an appointment module that allows users to book appointments, as well as a color-coded calendar that helps users to manage salons activities and staff schedules. Users can also send appointment confirmations to clients via email and text message. The marketing module enables users to manage client interactions via email and text, and the module also lets users send personalized greetings, rewards for referrals and information about active and upcoming services.
Additionally, Envision Salon helps users to maintain client pro...
2 Reviews of Envision Salon & Spa
2.00 / 5 stars
Filter reviews by:
Showing 1 - 2 of 2 results
Do you use this product?Write a review
Pam from Shear V Salon
Time Used: Free Trial
Review Source: Capterra
Envision Solo Version
I would not recommend based on customer service.
The software is easy to use.
Once you purchase this software you recieve a few months of support but after that they will not talk with you unless you pay for a pricey service contract. Software is fine if you only have to install it once, but if you have to reinstall on a new computer or have any issues you are on your own unless you want to pay... The only help guide is available on the software. A book guide is not available and the one on the software can be difficult to navigate through... They have a few complaints with the BBB that have gone unresolved.
Jeremy from Salon
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Value for money
Worst Experience Ever
They close at 3 pm PST and aren't open weekends when of course things go wrong with their software. They almost never have a solution to a problem. It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.
Honestly, there is nothing I can think of that I like about Envision.
Customer service available hours, ease of use, Softwares functions as compared to the national standards of other software companies.
Reasons for Choosing Envision Salon & Spa
The previous owner chose this product. I will be changing it.