Envision Salon & Spa Software

Envision Salon & Spa Software

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About Envision Salon & Spa

Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more. Envision Salon & Spa helps you to utilize technology to manage your business. Envision covers business basics such as appointment setting and check outs but also offers innovative features like review management and automated marketing. Envision’s review manager tool is a feature that helps grow your brand’s reputation which leads to an increase in business. This tool allows you to generate, manage, share, and track your reviews all from one place. Take the stress out of marketing by automating emails and texts to reach out to current and potential clients. Send email or...

Envision Salon & Spa Pricing

Solo $35 a month (1 user) Perfect for solo users to small, growing companies looking for a simple solution. Standard $125 a month (10 users max) Develop your small, growing companies looking for a simple solution. Preferred $225 a month (25 users max) Grow your business with advanced business building and tracking tools. Ultimate $365 a month (50 users max) Enjoy all of the benefits of Preferred, plus additional dashboards, customization options, online gift card sales, and more!

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

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Envision Salon & Spa User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 34 reviews

Erin

Company size: 11-50 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

The best software for Salons!

Pros

I love that we are able to not only track our clients, but send out marketing e-mails, sms texting, reminders etc

Cons

There are still a lot of things that need to be added that would make our jobs a little easier, but they are constantly adding and updating things. We've used for 4 years and it continues to get better and easier with time.

Reasons for switching to Envision Salon & Spa

Millenium wasn't good for the amount of clientle we have,

Heidi

Company size: 11-50 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Good Software but needs some upgrades!

Customer service is excellent! They are easy to contact and really work hard to solve my issues right away and with a "smile"! They make the process as easy as is possible!

Pros

We had used the Desktop version of Envision cloud for close to 15 years and recently made the switch to the cloud version. Things I like: Closely resembles the desktop version so training was simply, Ease of booking appointments, online booking options, automatic confirmation/cancellation of appointments from guest side, Summit Salon reports and easy payroll reports.

Cons

It was very time consuming to set up the automated marketing, reminders etc. When an appointment is booked in person a confirmation email is NOT sent to the guest. ( Shouldn't this be a given with any cloud based appointment software?) Reports regarding online booking stats needs to be greatly improved (For unbooked appointments-Give more information on what services were being requested, what service provider, and at what time so the salon can adjust accordingly) Better long term automated email marketing is desperately needed as well as more emails per month without needing an additional subscription. Register drawer reports are confusing and it is too easy to have accidental multiple drawers open.

Reasons for choosing Envision Salon & Spa

It was an easier conversion from the desktop version than going with a new company.

katrina

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

March 2020

FALSE ADVERTISING

terrible. Been with them for DECADES and switched to envision go and it's been a mess.

Pros

the WORST program we have ever come across. False advertising misled us to many, many things and we were paying for the ultimate package (which by the way states it includes "priority support" but this is not existent. "marketing" is advertised as a feature with the package but they fail to tell you there are limits to text messaging and email. Appointment reminders fail to go out on a weekly basis. Has not been working for 1 month now. List could go on but hope this helps out other businesses - get details of your contract before signing!!

Cons

not exaggerating, almost everything. Not customizable, limited text messages can be sent out, can't choose your time the notifications are sent out either. poor customer service help. poor training. terrible report options.

Reasons for switching to Envision Salon & Spa

False advertising and told it was better but complete opposite.

Response from Ennoview

We are sorry to hear that Envision Cloud was not the right fit for your company. We do everything we can to offer our users a great program with exceptional service. Your subscription did include unlimited phone and email support, plus 3 months of access to our on-boarding team and interactive training courses. Additionally, our Terms of Service outline our email marketing limits and provides details about the included SMS confirmation. We also offer an enhanced SMS service for those who would like to send custom messages on their own schedule. We have thousands of customers using both email and SMS services without interruption. We see that you have cancelled your account, but have asked us to extend your service on multiple occasions. We will continue to fulfill this request as needed.

Replied March 2020

Wendy

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Know your numbers

It’s been so good.

Pros

Envision cloud is so important to me in my business. It keeps track of ALL my numbers!! From income to inventory, it’s great! I love the guest reminders! I also love that my staff has access to their schedules and can book appointments from home at any time!

Cons

The new boulevard software has some amazing customer Experience marketing, covering all parts of the customer journey.

Reasons for choosing Envision Salon & Spa

Summit recommended

Reasons for switching to Envision Salon & Spa

I wanted a more updated system. It’s what summit recommended

Annmarie

Company size: 11-50 employees

Industry: Cosmetics

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

July 2022

Helpful tips to improve Envision

Customer service is excellent. Very quick to respond. Helpful in finding a resolution. User friendly program.

Pros

The program is easy to use and is quickly responsive.

Cons

The Mac version you have to hit control then right click on mouse. It's annoying. Also I would suggest that a notification would pop up if there is a double booking of apts. It did freeze when we had windows, that is why we transferred to a Mac.

Reasons for choosing Envision Salon & Spa

We already had regular program before switch to cloud.

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