Also, customer service chat has very limited hours that do not accommodate our evening employees during their close-out if they have questions. Also, their email marketing only allows us to send.

My overall experience has been great. The system has what I need for effective day to day operations and a vast array of data and tools for planning and marketing.

We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.

The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.

It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.

The program is easy to use and is quickly responsive.

Missing features are apparent in any software. However we try and keep up on the latest.

I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.

This software is very user friendly. I've never needed tech support because it's so easy to use.

As with any software there are things I would like to see change. However Envision has the best customer service around.

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.

My experience has been great. Easy to teach my team how to use.

Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.

A book guide is not available and the one on the software can be difficult to navigate through. They have a few complaints with the BBB that have gone unresolved.

Almost every day something went wrong. Whether the credit card machine stopped responding to the software or vise Versa.

When I had to lower costs due to a financial hardship I immediately was just a number and realized I was only a dollar sign. The fact that I had been a client for 12 years no longer mattered.

The best part about this software is how clear the display is. It was very easy to implement to my employees, even the ones not familiar with computer bookings.

Support and customer service. They have the best customer care I ever experience.

I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.

Been with them for DECADES and switched to envision go and it's been a mess.

From the business side or backend, it can be more difficult.

I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.

Payroc processing seems to be run out of someones home there customer service is terrible.

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

I love the ease we have with the multi use functions that cover all our needs in a POS system.

It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.

Desktop: Lack of knowledge of the software by tech support. Cloud: No IP protection at the lowest priced tier.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.

The only dislike is that we can not add the pets name.

US Dollar

Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more.
Envision Salon & Spa helps you to utilize technology to manage your business. Envision covers business basics such as appointment setting and check outs but also offers innovative features like review management and automated marketing.
Envision’s review manager tool is a feature that helps grow your brand’s reputation which leads to an increase in business. This tool allows you to generate, manage, share, and track your reviews all from one place. Take the stress out of marketing by automating emails and texts to reach out to current and potential clients. Send email or text reminders to clients to reduce no shows. You can even automate requests for reviews.
Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.


LongDescription

Employee Management

Customer Surveys

SMS Messaging

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Performance Metrics

Social Media Integration

Email Reminders

Online Booking

Client Profiles

Reminders

Real Time Reporting

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Search/Filter

Purchase Order Management

Barcode/Ticket Scanning

Price/Margin Management

Retail Inventory Management

Order Management

Transaction History

Sales Trend Analysis

Barcode Recognition

Data Import/Export

For Retail

Sales Tax Management

Pricing Management

Activity Dashboard

Reporting & Statistics

Discount Management

Commission Management

Stock Management

Customer History

Retail Management

Electronic Payments

Booth Rental Management

Client Portal

Alerts/Notifications

SMS Marketing

Automated Scheduling

Customizable Templates

Calendar Sync

Customizable Branding

Drag & Drop

Third-Party Integrations

Scheduling

Promotions Management

Payment Processing

Product Catalog

Credit Card Processing

Inventory Replenishment

Billing & Invoicing

Website Integration

For Barbershops

Customizable Reports

Data Synchronization

Electronic Signature

eCommerce Management

Multi-Currency

Returns Management

Returns Tracking

Accounting Integration

Access Controls/Permissions

Retail POS

Customer Accounts

Ordering Automation

Mobile Alerts

Referral Tracking

Wait List Management

Availability Management

Customizable Forms

Cash Management

Mac OS

Web browser (OS agnostic)

Windows 10

Solo
$35 a month (1 user)
Perfect for solo users to small, growing companies looking for a simple solution.

Standard
$125 a month (10 users max)
Develop your small, growing companies looking for a simple solution.

Preferred
$225 a month (25 users max)
Grow your business with advanced business building and tracking tools.

Ultimate
$365 a month (50 users max)
Enjoy all of the benefits of Preferred, plus additional dashboards, customization options, online gift card sales, and more!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Envision Salon & Spa

Documentation

Videos

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Faculty/Staff Management

Enrollments/Onboarding

Committee Management

Recurring/Subscription Billing

Practice Management

Application Management

Real-time Scheduling

Fitness Plan

Dues Management

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


Envision Salon & Spa vs Vagaro

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