Epicor Retail Solutions Software

4.50 / 5 (2)

Our advisors have recommended this product 25 times in the last 30 days

About Epicor Retail Solutions

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locations. Epicor provides powerful retail solutions to power your entire business, including POS, Inventory Management, Analytics and Reporting, eCommerce, and more. 


Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2 Reviews of Epicor Retail Solutions

Overall rating

4.50 / 5 stars

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July 2020

Tim from Middleton Farmers Coop

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

Epicor Eagle Great Solution for Hardware Stores/Landscape Stores With Wide Range Of Products

We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately.

Pros

Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important.

Cons

Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time.

Reasons for Choosing Epicor Retail Solutions

Was recommended to us by another Epicor Eagle Customer

May 2020

Kathy from Southern Pines Ace Hardware

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Good for our application

Pros

As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time.

Cons

Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale.

Response from Epicor Software

Replied May 2020

Hi Kathy, thank you so much for your review. We note your comments regarding the layout of receipts and the visibility of sale pricing information. Your feedback is invaluable to us. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.