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Epos Now vs Rain POS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.6 / 5
4.2 / 5
Value for Money
3.4 / 5
4 / 5
Customer Support
3.4 / 5
4.1 / 5
Functionality
3.5 / 5
3.9 / 5
Last Review Written
March 26, 2025
January 10, 2025
Pros/Cons
Pros
- Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.
- The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.
- Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good.
Cons
- Very very bad experience. Please do your homework before you consider eposnow as you will regret this later.
- I am so disappointed in EPOS NOW support. My system is running extremely slow and my staff and customers are complaining.
- Horrible im lucky if I get a response. Still waiting on phone calls from them its a sad company that robs people of their money.
Pros
- Overall, the experience has been very good. Implementation was easy and the support was excellent.
- In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
- M very happy overall and customer service/support are very good - the tech folks are knowledgeable, patient and kind.
Cons
- Label printing is terrible. No dimension option for shipping calculations.
- The trainings were unnecessary and could have easily been done with a video. I really, really, really hate the website builder.
- I've had at least 2-3 calls to different technicians ag in a row where I just felt bad for even calling.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
18 Recommendations
11 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
