Awesome - excellent service from sales, to installation, to training.

Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.

It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.

Ability to integrate it with my clients existing accounting software and little to no downtime.

Horrible im lucky if I get a response. Still waiting on phone calls from them its a sad company that robs people of their money.

The rounding errror is inexcusable. The data base feature is not user friendly at all.

Ease of use, great support, versatility - takes VERY LITTLE training. Love that it works with Paypal.

The integration process is handled by multiple departments and wastes so much time. My transition from NCR had multiple errors and you don't know who to call to solve the issues.

All features are good to use. Its very easy to use on till.

I use Epos Now for my POS, employee clock in/out and inventory management (small portion). The easy customization makes its very intuitive for employees to learn and start using right away.

Very very bad experience. Please do your homework before you consider eposnow as you will regret this later.

After being told I could use this in Canada and charge different tax rates in different provinces, and after 4 weeks of terrible support I was told it cannot be used in Canada.

This software did not over burden me with things I did not need. Customization made it a good fit for my business, plus its very easy to use.

So every size and color is setup as an individual item which is disappointing as we have changing stock constantly in the industry.

Front office is easy to use, simple. Discounts are easy to apply.

We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

I am so disappointed in EPOS NOW support. My system is running extremely slow and my staff and customers are complaining.

This software has provided us with a stable POS system to manage our on-site stores, including our inventory management, which has increased sales.

As a result of the bait and switch I told them I was no feeling uneasy and would find another company and was terminating service.

This is ridiculous, nobody told me that, otherwise I would not  go for it.

They are a horrible company that is very shady. Trying to force us to pay them when they did not hold up their end of the bargain is ludicrous.

Friendly Customer Service Staff. Albeit their hands are tied they can do nothing to help you.

Experience has been good. Live support team has been very very helpful.

Customer  service rep [SENSITIVE CONTENT HIDDEN] was awesome and very helpful. Especially on the day before my opening he.

Customer service service was great till they realized every integration they had promised didn't exist.

Flexible and allows for great book keeping integration.

There are some small problems in reporting which need further work.

Customer service is horrible. Their hardware is always acting up and you have to reboot and unplug the units to try to fix new equipment.

If it were easy to switch services, I would in a heartbeat. But I'm hopeful with time, they will listen to feedback and improve the product.

It is pretty much 24/7 and the customer service dept is helpful and understanding of the clients, walking me step-by-step through any problems/questions I encounter.

The price is good but we still have issues trying to complete the simplest task.

They have absolutely no customer service for Canada. QUIT using them immediately.

Now our bartender has to keep paper tabs for customers and give them to the servers so that the tickets don't get switched. The worst is the almost non-existent customer service.

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Easy to use and adaptablilty. The ability to integrate with Quick Books.

The customer service was pretty helpful, daily use of the till was pretty simple and some features that worked were helpful.

It was easy to sign up for and use. Its layout is super user friendly, and getting reports is a breeze.

WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

US Dollar

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bars, clothes stores, convenience stores, specialist retail stores, restaurants, fast food, hotels and many more.

The system offers an extensive range of management and sales software. But it also comes with the option to sync with leading POS apps and integrations, including in-house apps and partnerships, such as Sage, Xero, Loyalzoo, Wix, and more.

Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue.

Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed real-time data reports using cloud-based data collection. This data is downloadable in multiple formats and can be added to custom dashboards to make accessing your data even easier.

The cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad, and most web browsers, which means you can switch devices and access data anytime and anywhere.

Epos Now provides integrations with many familiar names, including Xero, Mailchimp, Loyalzoo, Wix and Workforce.com. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering, and delivery.

The sales software itself is highly flexible, with modifiable hotkey setup, color coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience.

Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process.

Epos Now can be purchased directly from the company or through a number of third-party vendors.

Epos Now provides new customers with a one-month implementation manager that helps train users on the system. They can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process to make a seamless onboarding process.

LongDescription

Real-Time Analytics

Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

User Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Product Catalog

Customizable Reports

Access Controls/Permissions

Data Synchronization

Retail Inventory Management

Electronic Signature

Order Management

Retail POS

Credit Card Processing

Time Clock

Invoice Management

Transaction History

Attendance Tracking

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Order Fulfillment

Barcode Printing

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Transaction Management

Sales Reports

Inventory Tracking

Real Time Data

Performance Metrics

Ordering Automation

Touch Screen

For Restaurants

Real-Time Updates

Table Management

Activity Dashboard

Reporting & Statistics

Returns Management

Billing & Invoicing

Customer Management

Receipt Management

Accounting Integration

Layaway Management

Discount Management

Real Time Reporting

Reporting/Analytics

Stock Management

Order Tracking

Order Processing

Retail Management

Point of Sale (POS)

Purchasing & Receiving

Third-Party Integrations

Inventory Management

Loyalty Program

For Bakeries

For Retail

Data Security

Contact Management

For Jewelry Stores

Multiple Payment Options

Multi-Channel Management

Price/Margin Management

Debit/Credit Card Processing

Grocery POS

Mobile Payments

Reservations Management

In-Person Payments

Transaction Monitoring

Label Printing

Inventory Optimization

Mobile Device Management

Sales History

Online Payments

Inventory Replenishment

Payment Processing Services Integration

Two-Factor Authentication

Sales Tax Management

Pricing Management

Tips Management

PCI Compliance

Multi-Store

Cash Management

Customizable Branding

Onsite Printing

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Epos Now

In Person

Live Online

Webinars

Documentation

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

Epos Now vs Tripleseat

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