EZNet Scheduler makes it so easy for everyone in our company to know exactly what is going on, no matter where we are at (work, home, anywhere!) without complicated emails or notifications. We have loved it ever since we started using it, and several upgrades have made it even better. We have multiple recording booths at our studio, and our schedule changes constantly throughout the day. EZNet makes it so simple for any employee to make changes to the schedule and put all notes and necessary information, including billing information, about each session into the schedule.

EZNet Scheduler lets you organize calendar functions like a good old handwritten calendar. So many options for how to set it up and also for categorizing appointments. Our company tried other scheduling software, but always went back to a paper schedule book because they didn't allow for making notes or easy changes to appointments. We have many different kinds of appointments in our business, and the color coding makes it so easy. And the ability to input many different types of information about the appointments is outstanding (all client info, notes about the appointment, etc.). The "appointment status" options, which are completely customizable, are excellent, too.

The program is great on laptop/desktop, but making changes on a phone is a bit tricky, at least with the configuration my company uses. It is also too easy to accidentally move an appointment by mistake when using the phone version. My only other complaint is the drop down "support" menu, which is directly above the "Today" button, which I need to click many times a day....the support menu will drop down and cover up the "today" button as you scroll over that part of the screen. Other than that, it's pretty much perfect!

It's fairly simple to use. It's really not great, but it's better than nothing. It's a shame we have devoted so much time to this particular software, I would love to see it upgrade itself and transform into a "can't live without" program.

I love the use of notes when booking appointments. The drop-down menu for tagging multiple people is also a plus.

It's 2022 and this software doesn't have an app. It is hard to use on a cellphone browser. In Today's world, a company needs to be flexible. This software does not fit into that category. Frankly, it's been too long for it to NOT have an app, and seems like there could be better alternatives.

overall, it works, and it's free.

it is free and is HCFA certified for healthcare use

Has lots of silly little bugs ie if you schedule a patient for a series of multiple visits, say every friday at 9:30am for 12 appointments, it goes ahead and schdules every single friday at 9:30am- even though the office may have previously blocked out certain fridays as being closed or even though some of those days may be hollidays and therfore be closed. The software doesn't warn you that the patient can't be seen on those days, since the office is closed or the doctor is out on that specific date. It should give you a heads up and let you decide if that appoitnment should still be added anyway.

Fantastic. I find it easy to use and my staff can check their schedule on their phone which is very convenient. Whenever I have had a problem, [SENSITIVE CONTENT HIDDEN]has always been there to assist and be helpful.

I have used eznetscheduler since 2012 and I find it easy to create appointments, set them to recurring, easy to drag and move them by 1/2 hour slots and across employees. I like how I can see all my staff in a day, week, and monthly view.

When I drag appointments, they many times do not drag properly and it ends up being easier to open the appointment to manually change the times or employee than to easily drag it. It isn't as mobile friendly as I would like.

I would say for the simplicity of the product it lives up to what we need. There a are a few tweaks we need specifically for our business but I am happy with the product.

When trying to find a simple system to input jobs to see which tech has what job, to see how full or lacking in appointments we were. We found EzNet's price and flexibility to be head and shoulders above the rest.

When viewing out to see the month calendar you cannot read the screen. It is difficult to see how the full month looks. Week to Week is decent but the monthly is unreadable.

Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

Overall, no complaints! It works well for us and we like how easy appointment scheduling is!

EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process. I think the practicality of it for both in-office and remote environments is the biggest plus.

More than once there have been login issues. If you forget a password, that can create a whole world of complications (customer service helps when they can of course). It does time out quickly too.

Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

I like that this software is cloud based and that any changes from any device are automatically updated.

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

The ability to have 16 employee's schedules on the screen at one time is vital for tax season. There are few scheduling programs that allow this viewing flexibility.

EZNet does not integrate with our CRM so we have to duplicate effort to track our activities. No ability to require certain fields or engage data verification, so it does not enforce consistency between users.

Communication with scheduler, shop foreman, and techs for everyday appointments

Software is great for our Accessories shop to implement jobs for certain team members. It allows us to see in a format to keep shop full and techs busy.

A feature where you can list multiple bays for one appointment

It's quite easy to use for clients and subscriber. It's easy to change parameters, make exceptions, block out times, although there is a learning curve to familiarizing oneself with the software.

I've had some complaints from clients that they can't log in or can't cancel an existing appointment online. I'm not sure how to advise them.

I like how the program is easy to use and dependable once it is set up.

I wish it was easier to set up new appointments. Oftentimes the appointment doesn't save on the first attempt, or saves multiple times. It can be difficult to move appointments around or change them in other ways.

It helps everyone stay in tune to when we can and cannot schedule by the blocked off times for techs

We like the part that allows us to block off time for certain techs on a daily basis

Sometimes its a little slow but nothing stands out as being really bad

I like the calendar feature.

I am the office manager and payroll manager for our small company so the calendar feature to see everyone's schedule is the best feature. I like that I can see all of my co-workers schedules on 1 page.

The reminders are limited for tasks, the text appointment reminders do not work for us and the client database is a bit hard to manage.

I can look at a daily or a weekly view to see where our estimators are going and eliminate or greatly reduce backtracking out in the field. This saves us time and fuel.

I would like to see an auto-save feature. If I forget to manually save, I can lose an appointment.

The ease of use for the customer and for our internal staff is a must and you nailed what we need. We just renewed for another year.

On occasion there seems to be a glitch in sending an email to the customer, but I know recent upgrades to the system seem to have things on track again.

We are happy with Eznet!

It's very easy to use and teach others how to use as well

Sometimes when moving appointments up and down / or dragging to block a day the system gets stuck and I have to log out and back in again for it to do what I needed to do.

Hi, really only my negative feedback is that it's difficult to reach someone, and get an immediate answer. Other than that, we are really happy with it!

Straight forward, easy to use. Dependable.

We use it a lot for data collection, so more features to specify demographics could be nice.

Other then my 1 issue,I like EZ net

easy to use,we are a re a tax prep office with several locations,

I have trouble almost every appointment I make,the time & date are open,I almost always have to use the Force button,more then once This is not just in my office,but also in our other locations,it is time consuming ,,

Serves our needs as a small business

EZNET scheduler is easy to use and offers a variety of options for reports needed for my business. The EZNET team is responsive and easy to work with.

I am happy with everything about this service. There is nothing they can do to improve the quality in my opinion. It serves our needs very well as is.

It is very easy to use Multiple people can use it under 1 design Additional options can be added so it is customizable

notes don’t stay saved in customer profile.

I like the quickness and ease of the software . It is easy and accessible from anywhere.

I dont like how I have to force save a time slot that is obviously open

I like the multi user realtime update of this software

that it relies solely on the internet, would like to have a backup stored in computer for upcoming weeks

excellent

EZ Net has been very user friendly which was the most important to me. We would be lost without it.

There are a few what seem like extra steps just to get to find a client.

Great service. I’ll recommend this to friends. Super easy to use.

Great scheduling service. Easy setup and user interface.

Nothing that I would change because I don’t find anything not useful.