EZRentOut Software

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FrontRunners 2021

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About EZRentOut

EZRentOut is a cloud-based equipment rental solution that caters to businesses across various industries such as construction, event management, IT, sports and more. Features include contract management, inspection management, medical equipment rental, late fee calculation and scheduling among others. EZRentOut allows users to showcase their rental equipment and tools on the web and design invoices as per their business requirements. Users can also measure the performance of their staff members and keep track of their inventories and customer orders. Additionally, EZRentOut provides users with features such as label designer, location tracking, revenue tracking and supports integration with QuickBooks, Stripe, PayPal and Authorize.net for various accounting an...

EZRentOut Pricing

Standard: $49.98/month ($24.99/user (x2)) Plus: $134.97/month ($44.99/user (x3)) Premium: $224.95/month ($44.99/user (x5))

Starting price: 

$49.98 per month

Free trial: 

Available

Free version: 

Not Available

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EZRentOut Dashboard

EZRentOut User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 182 reviews

User Profile

Alex

Verified reviewer

Company size: 51-200 employees

Industry: Events Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

December 2018

Excellent Platform for Managing Any Rental Fleet!

With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Pros

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Cons

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Response from EZRentOut

Hi Alex, we appreciate you taking out the time to review EZRentOut. We're delighted to know that our software helped you in getting rid of spreadsheets and is enabling you to manage all your assets on a single platform. I have forwarded your feedback regarding our customization abilities to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Replied December 2018

caitlin

Company size: 2-10 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

EZRentout lives up to it's name

Again, the software does my 'thinking' for me, as my biggest demands are ' do i have..." certain items. i can quickly search my database, and see what i have, where i purchased it, how much it rents for, and if it is on the premises. Time is what i've saved...and time is Money. no doubt about it. Once i'm more comfortable with the access for clients, they will be able to search themselves..and that will in turn save me more time. I am happy with EZRentout, and feel the purchase price is well worth the software.

Pros

This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...

Cons

We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.

Reasons for choosing EZRentOut

EZRENTOUT did what i needed done, at a price point i was comfortable with. why build the same thing again? (and pay someone else $10K plus...and, in one case, they would have owned the software...!!) I love the ease of use with EZ rentout. i am an 'old dog' and it helps me learn new tricks. thank you

Response from EZRentOut

Hi Caitlin, Thank you for taking out time to write us a review for us. We're glad to hear that you've been using EZRentOut for years and that we helped you track your inventory for your wardrobe house. We appreciate your honest feedback and wish you continuous luck in learning new things. If you ever encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.

Replied February 2020

Gwen

Company size: 11-50 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Functionality

out of 5

January 2019

Glitchy

It helps us to easily track our assets.

Pros

Ease of tracking our assets. This is literally all I like about this software.

Cons

I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.

Cory

Company size: 11-50 employees

Industry: Facilities Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Great system for managing various methods of inventory and equipment

Pros

Order automation Organization of inventory through categories and zones Easy to use once set up.

Cons

Bit time consuming to set up and tweak Unforgiving for mistakes, have to essentially clone and redo any orders once they're past a certain point if you didn't catch something.

Reasons for switching to EZRentOut

Needed a better POS system that did inventory, sales, and rentals.

Response from EZOfficeInventory

Hi Cory. We appreciate the honest feedback. Our team is constantly working on improving the workflows in EZRentOut, and you feedback in this regard will definitely be helpful.

Replied May 2022

Roger

Company size: 2-10 employees

Industry: Broadcast Media

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Mostly everything that we've been looking for

Pros

The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out. From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out. We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier.

Cons

The mobile app still feels like it's stuck in 2012. Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well.

Reasons for choosing EZRentOut

WooCommerce lacks in terms of overall cohesive integration.

Reasons for switching to EZRentOut

development company could not deliver what we required after nearly 8 months on the project.

Response from EZOfficeInventory

Hi Roger. Thank you for the positive comments. We're glad to know EZRentOut has added value to your business. We're already working on improving the UI, and adding more functionality to the mobile app so you can manage your entire rental business on the go as well. Feel free to reach out to us at support@ezrentout.com if you have any additional feedback. We'll be happy to hear your thoughts!

Replied February 2022

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