All EZsalonware Reviews

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Matthew

Pharmaceuticals, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very easy to use and visually appealing

PROS

The navigation was very easy and I like how there was a link to communicate with the salon and their direct texts. It was really easy to change appointments as well.

CONS

The only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. There are some really cool things that can be used and I just didn't see the button. That might be a personal issue though.

Vendor Response

I'm glad that you made use of our features within the menu tab. We have already made the necessary changes to make the menu more visible! Thanks for the suggestions

Replied June 2020

Dan

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very functional, nice extras, just needs aesthetic cohesion

I'm glad it works and keeps me from having to talk to a person to make a hair appointment (because millennials and genZ be like that). Once you know how it works, it's very fast and effective.

PROS

Booking an appointment is streamlined and easy. The journey from the Studio108 webpage to the completed appointment page is very well scoped. Once logged in, the extras like "Hair Terminology" and "Appointment History" are really nice to have. Most hair salons don't offer that to you, and most people in need of haircuts don't have the vocabulary to express what they want.

CONS

These are only aesthetic concerns for the most part. Take note of how the buttons on your Studio108 homepage look different from the "Make an Appointment" button, which look different from the "Home" and "Done" buttons when making an appointment. If you had to choose a button to emulate, you should emulate the one on your Studio's Homepage, as it is very modern-looking and up to par with current web aesthetics (you would describe it as an example of "Flat Design").

User Profile

Tyler

Verified reviewer

Law Practice, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2020

Awesome Software

PROS

The ease of use was the most impressive feature.

CONS

To me, there wasn’t anything that stood out as being bad.

Nathan

Marketing and Advertising, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Functional and fast; easy for a user

PROS

Booking is very straight forward. Clicking around is minimized; generally less actions one has to take is better. There is both an option to choose a particular stylist or to go for any stylist. The calendar menu for choosing an appointment works well. It is functional and fast.

CONS

The UI could use updating. The site renders bars and menus very large on desktop. Once logged in there is a great deal of whitespace; the menus get slammed to the far edges leaving a great big void in the middle of the pages.

Vendor Response

EZsalonware minimized the clicking and designed booking to be fast and user friendly. We have made updates so that the UI is spaced and centered! Thanks for your feedback

Replied June 2020

Seth

Retail, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Reliable and Easy to Use

Easy. User friendly. Well done.

PROS

I have used this software to book appointments with my hairstylist. It is easy to use and keeps things organized. I am thrilled to have some predictability to my hair appt schedule.

CONS

None.

Vendor Response

Yes, we are pleased that stylists in your salon use the hair cut notes section so that your stylist can replicate their same high quality cuts!

Replied June 2020

Thomas

Graphic Design, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Ezsalonware Is Great!

I've been using the software for about a year now and I have yet to have an issue with it. It's super simple to use and hasn't let me down.

PROS

Quick and easy to use. I'm not a huge fan of phone convos, so being able to set up a haircut appointment online in a few minutes has been greatly appreciated. The interface is clean and easy to understand and there are additional features that have potential to be very useful (like examples of hair styles, definitions, info on stylists, etc)

CONS

Nothing so far! I will say I haven't used the additional features outside of making appointments much so there may be room for improvement there - but I can't speak to those with any certainty.

Vendor Response

EZsalonware has cut out the phone conversations so that the user can take the role of scheduling their own appointment at their convenience. Glad to hear that you are using the hair cut examples that we display!

Replied June 2020

Kyle

Defense & Space, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

from a customer; online scheduling the #1 reason why i choose Mike's salon

All over town i tell people about Mike's salon and my number one selling point is ease-of-scheduling through his online dashboard

PROS

With Ezsalonware, scheduling a hair appointment is a breeze and i can quickly change my appointment times at any point, right from my phone. The dashboard first ask you to select a service and shows pricing, i appreciate this level of transparency on how much i will pay for each service. The text/email confirmation reminders are great, the option to directly add an appointment to my google calendar is great, all around this is a very customer-focused solution to scheduling.

CONS

no cons

Derek

Research, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Ezsalonware Is EZ to Use

PROS

The software is easy to use. I like how I am able to use it at any time during the day or night to book haircut appoitments.

CONS

I think the aesthetic of the software could be improved - it should look as good as it works.

Vendor Response

Convenience of booking is wonderful for any software. Our updated interface now helps EZsalonware to look as good as it works!

Replied June 2020

Jeffrey

Research, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

EZ for you and your customers

EZsalonware has made it easy for me to book appointments and keep information in the system that makes appointments more efficient and effective. That leaves more time for enjoying the experience and getting to know one another.

PROS

If ease of use is important for you and your customers, EZsalonware is the right product for your business.

CONS

The product will only get better and better as more and more businesses adopt it. [SENSITIVE CONTENT HIDDEN] and his team ALWAYS listen to user feedback and improve based on it.

Ryan

Education Management, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Best booking experience I've had

PROS

This software is easy to use and understand, as well as being aesthetically pleasing to the eye. It's well implemented and fulfills all possible user needs/wants.

CONS

As a software developer myself (well, a student technically, but whatever), I have no complaints with this software. It was well implemented and makes probably the most complicated part of the haircut experience very simple.

Vendor Response

Ease of use and being user friendly is what we pride ourselves on. Our developers spent thousands of hours and worked hard so that our customers don't have to. We strive to make adjustments so that our users have the best experience

Replied June 2020

Eric

Research, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy Customer interface

PROS

It's super easy to log in, make an appointment with the stylist you want for the service you want, and select the time you want.

CONS

It isn't the prettiest gui, but it's simple and elegant.

Vendor Response

Ease of use and simple customer interface was a goal of EZsalonware. Our interface has had a recent upgrade-take a look!

Replied June 2020

IREK

Higher Education, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Very useful and convenient

PROS

It's very quick and easy to use. The interface is very intuitive.

CONS

I would love having an ability to see any stylist available on any given day. Instead of having to choose specific stylist and then see available dates.

Corbin

Information Technology and Services, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Easy to schedule

PROS

Seeing open appointments is easy, scheduling is easy. I like being able to see past appointments and history.

CONS

The software UI could be cleaner. It's not too polished.

Hugh

Real Estate, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Super easy to schedule appointments

PROS

I really like being able schedule appointments any time, night or day.

CONS

I haven't found any cons...super simple to use.

Samuel

Research, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easiest way to book a haircut

PROS

I love how easy it makes booking appointments--just a few clicks and I'm all set. No more hassle calling places, going back and forth on availability.

CONS

I don't have any real cons, but since I'm required to post something I guess I'd say it's not the prettiest piece of software out there.

Vendor Response

I'm glad to hear that it has been an easy enough process for you that you now book online rather than call in for your appointments! We built it to be a time saver.

Replied June 2020

Randall

Arts and Crafts, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use

PROS

It allows me to make appointments with my barber, and it's great to get that set up in advance without having to call and navigate what time works. I can see the schedule and his openings when I book.

CONS

That it requires a password. That's not a helpful element, and I could see it being useful for administrators, but not users.

Vendor Response

EZsalonware had in mind to be user friendly and easy to use!

Replied June 2020

Joseph

Computer Software, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Easy to use

PROS

The software is easy to use and once you get used to the interface it’s quick to get your appointment scheduled

CONS

The user interface is a bit dated and can make it confusing at first.

Vendor Response

Being quick to get an appointment scheduled is important in today's busy world. Our interface has been a new updated version. We hope you like it!

Replied June 2020

Mike

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use

Very good

PROS

Quick & Easy to use to accomplish task at hand.

CONS

I did not know if an automatic booking is available at same intervals.

Tomasz

Hospitality, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use

Always easy to use.

PROS

Easy to use as customer. It isn't the most beautiful aesthetically, but as a customer I just want to book my appointment and it works great for that.

CONS

It is not the most beautiful aesthetically but again I personally don't care about that.

User Profile

Miguel

Verified reviewer

Food & Beverages, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Straightforward

PROS

The website is extremely easy to use, it takes no time to set up an appointment.

CONS

The only thing I can think of is that the design is very simple, which isn’t really a disadvantage cause what matters is functionality.

Anonymous

1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use and convenient

PROS

The speed and convenience. As a user I want a quick and easy way to make appointments and this tool does the trick.

CONS

I cannot think of anything to say about this.

Vendor Response

Speed and ease of use is EZsalonware's biggest achievements!

Replied June 2020

Anonymous

1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

EZSalonware Review

I have saved a substantial amount of time using Ezsalonware compared to other products that I had used before.

PROS

Setting up an account was very quick and easy to do. Once the account was made, the sign up process for an appointment was very intuitive. The entire process on the software is seamless and easy to understand.

CONS

The front end design could be slightly improved. Otherwise I think it is excellent.

Vendor Response

Our registration process for customers was designed to be intuitive. No need for such a lengthy process. Never a frustrating moment when registering. It's always quick and easy!

Replied June 2020

Ian

Defense & Space, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Ease of Booking

PROS

It’s very easy to use. Super simple and intuitive.

CONS

Aesthetically it’s a little clunky, I think it could be cleaned up. But functionally, no problems.

Megan

Medical Practice, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use

PROS

I book appointments through this and make changes on the day of

CONS

There weren’t any cons that I can think of at the moment.

Anonymous

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use

PROS

From a user perspective, it was very easy to book an appointment

CONS

The interface could be prettier. It looks very barebones.

Showing 1 - 25 of 79 Reviews