FDS
About FDS
FDS Pricing
Please contact FDS directly for pricing details.
Starting price:
$1.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for FDS
1 - 6 of 6 Reviews
Jeff
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Review of MYDATAMART analytics platform
FDS provides a level of expertise, quality and customer support that differentiates them in the marketplace. They are an excellent partner to both individual and group pharmacies, and are unafraid to go above and beyond to ensure customer success.
PROSIntuitive, user friendly, good user interface, actionable data, reports delivered by email at user's specificity, platform is superior to reporting capability of any pharmacy software system in the marketplace, very strong customer support
CONSCustom reporting tool needs enhancement, large volume of pharmacies can impair load times
Reason for choosing FDS
Quality of product/organization/personnel, affordability
David
Pharmaceuticals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Excellent reporting companion to your RxSoftware
Good customer service/ account manager. Willing to innovate and frequently collects feedback from users.
PROSThe email subscription feature and how it allows you to get your customized reports delivered automatically to you via email on a cadence of your choosing.
CONSLack of reporting on rebates. It allows you to identify at the NDC level only. More reporting can be done here - e.g. show me reports in aggregate of previous months purchases. Use case: to reconcile with what we actually get paid by our buying group.
Barbara
Pharmaceuticals, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed December 2021
Software is clunky and not effective for user reconciliation
The conversion left a lot to be desired. No help in identifying PBM's that direct contract. You have to do that yourself.
PROSThe theory that you could manage your reconciliation and get reports.
CONSThey purposely make their self-reconciliation software very clunky and inefficient. Claims do not match up, even when there is an exact match on date, RX number and amount. You would have to "rematch" 90 percent of your claims even when there are exact matches. After "rematching" a claim, instead of reverting to your previous screen (high dollar sorting) to the reversal sort (low dollar). I will be looking for another option for my reconciliation.
Reason for choosing FDS
They presented a much better product than they delivered.
Reasons for switching to FDS
I thought FDS would be a better option.
Grant
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
FDS support to Pharmacy Operations
Very good. Great to work with and very interested in great outcomes for their customers
PROSEase of use and customer support and understands our industry.
CONSNone at this time. Very customer oriented.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2020
Fake Promises
You can get paid claims even if you are not contracted .......... 80% of paid claims are rejected by medicare ..so you never get paid.
PROSI like their promises ... their talking is so great ... just words
CONSNo depth of their knowledge of the pharmacist needs.
Reasons for switching to FDS
To be sure I get paid for claims
Austin
Pharmaceuticals, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2021
No response with 4 messages left and several 10 minute holds
I do not have an answer for this particular area.
CONSHard to use, poor customer service at this time especially in a time of need
Vendor Response
Hi Austin, We apologize for your experience. There's no excuse for your difficulties with customer support, and we will be doing our best to remedy the situation. Wait times and support requests are unprecedented at the moment, and we are exploring a number of options to speed up our response and help our customers.
Replied April 2021