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FlexBooker vs WellnessLiving
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
January 14, 2025
March 12, 2025
Pros/Cons
Pros
- Thank you so much for all your help. It’s nice to know that this company truly cares about their customers.
- Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.
- It is user friendly and the staff are wonderfully responsive both in knowledge and speed of reply.
Cons
- However, after I paid, the support became almost nonexistent. The system itself was misleading and faulty—it failed to show a critical booking, and I nearly missed an important appointment.
- Still, it was an issue out of the box that we simply were missing some features for a very large scale operation.
- The inability for a customer to schedule multiple appointments without starting the process again.
Pros
- In my overall experience with WellnessLiving, I found it to be a comprehensive and powerful solution for managing fitness and wellness businesses.
- The fact that you can add goals and progress reports to your clients profiles is very helpful. Dashboard for business owner is an easy to use tool with great reports.
- Besides all the great features of the Wellness Living software, the other over-the-top fabulous thing about switching to Wellness Living has been the way they take such great care of me.
Cons
- Complaint: A real problem escalating issues or getting additional support when issues arose regarding the functionality, or features not working as expected.
- At the moment everything and the no contact from WellnessLiving - this is embarrassing.
- When adding new services, I have to go into each purchase option separately to add the service. This is a little frustrating, especially if you miss one.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
