About Floranext

Floranext is a cloud-based solution designed to help florists automate retail processes through point-of-sale (POS), reporting, website integration and more. Key features include automated card printing, customer account profiles, accounting, professional branding and credit card processing. 

Teams using Floranext can accept and track orders, allowing businesses to save time by eliminating manual entries. The centralized platform enables florists to streamline monthly taxes, send house account statements and generate reports, facilitating decision making to improve business performance. Additionally, users can handle credit card terminals for accepting payments online and store all records in a unified repository for ensuring regulatory compliance.&...


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Supported Operating System(s):

Web browser (OS agnostic)

62 Reviews of Floranext

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(53)

53

4 stars

(3)

3

3 stars

(2)

2

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 62 results

August 2020

Jenny from Celidan Florist, Inc.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Celidan Florist Review of Floranext POS Software

Floranext has allowed us to have a POS system that gives us a great layout and tech support, but lets us use our own images when needed and have complete control of content and pricing. They connect well with Flower Shop Network and we are able to accept orders from direct customers as well as other florists. For a low monthly fee we have everything we need to run our small business.

Pros

We use Floranext as our Point of Sale and for our internet orders. They have created a beautiful web page for us but we can also make changes and are in total control of it as well. We add our own images and are in charge of the products offered and pricing. It also offers Sales reports and daily delivery reports that are very helpful. When I have had questions their tech support has been available instantly. With the recent Covid issues I could not log in from home and they helped me solve that within a half hour of calling.

Cons

We cannot think of anything that is missing at this time.

Reasons for Switching to Floranext

They required a large membership fee and monthly payments. They required us to buy their products to fill specific orders that came in from other florists. Floranext was a bridge to a website with tech support that let us be in charge of our flower shop and it's items sold.

July 2020

Elizabeth from Petal Town Flowers (North Bay Floral)

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Gain Independence in running your flower business

Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.

Pros

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Cons

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.

Reasons for Choosing Floranext

More features, better integration, and customer service was excellent.

Reasons for Switching to Floranext

We had both Bloomnet and FTD, the constant battle (at one point we also had Teleflora). Neither system worked with the other, each claiming it was the other's fault for not integrating. From the endless fees, deductions, penalties, marketing schemes, transaction fees and so many other ways they get you, we were desperate to get away from them and run our flower business the way we wanted - Independent of their "old-school" ways. I can't remember how I found Floranext (probably Googled "floral POS system) and I couldn't believe I had waited so long. One call and we were on our way. Of course, it took months to unwind from the other two companies (their claws are deep), but once we did, we felt the tremendous weight lifted. Each order was ours, not 60%, but 100%! We have a small wire-service (FSN) that we use when we occasionally need to send an order out (and we receive several in each week). This service fully integrates with Floranext so the orders are all in line with our regular organic business and we route them all the same. We use the Proposal service to manage all our Wedding business. It lets you create beautiful quotes, with photo samples and detailed pricing, and once the wedding is booked, it becomes part of your daily order management. All in one easy web portal.

January 2021

Hana from Arcata florist

Company Size: 1 employee

Industry: Fine Art

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Best florist software

Overall I just love Floranext I've been with lots of other florists software companies and I should have never left Floranext I had them in the beginning and I'm glad I'm back for good.

Pros

What I like most about Floranext software is that all the things that come up are usually fixed with floanext whether it be saved in a draft from an order to go back the examples are endless.

Cons

I can't think of too much that I don't like about the software.

Reasons for Switching to Floranext

Well at the beginning of the year I realized how much they were charging me per order adds up to quite a lot I'd rather pay the monthly fee that foreign exchanges which is pretty frugal since I do such a high volume of orders per day

December 2019

Kathryn from blue leaf studio florist

Company Size: 2-10 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

December 2019

Unorganized Template, Too much scrolling, Clumbsy features

Retail florist

Pros

It would interface with our current operating system. But that's about it. I didn't have room enough on the least liked to I am writing it here. The template is badly designed. The order form is floating in air on the page. Constantly having to go to the computer to show the employees where to put the information in. Too much scrolling and searching to fill order page on the order forms and drop down window. The customer's total shows up in white against a orange capsule at the bottom that you have to scroll to. Very hard to see. Looking for another POS. That's how I found this page.

Cons

Bad placement for filling forms. A lot of little annoyances like the back button doesn't take you to the previous page. Too much scrolling and searching to fill order page. Can't send email receipts on the accounts page. Doesn't take payment on event page or partial payments. I've sent detail information as to what changes need to be made and they are always changing it but adding unnecessary features and not fixing the basic problems.

July 2020

Robin from Wild by Nature

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

If you want to keep your hard earned money, this is the POS system that will do that for you.

Too many benefits too list, but the major one is that I keep having people tell me that they chose me because of the look of my site. It looks more custom designed and you can upload your owns arrangements AND PRICING...

Pros

The set up and ease of use was easier than I anticipated it would be. The staff is wonderful to work with and compassionate if you are computer challanged. This system offers 99% of what most florists would need on a daily basis and they keep expanding their programs.

Cons

Honestly my only complaint is that the Quickbooks on line link, is great for keeping track of your finances but I find that most accountants "hate" quickbooks on line. Now if they could link to a desk top version............WOW.

Reasons for Choosing Floranext

I chose Floranext because they are/were in the floral business themselves and have been doing this for a long time. They continue to improve and add to their website.

Reasons for Switching to Floranext

Because when I reached a point in my new business that I could afford (very affordable) the monthly payment and did the math I was keeping a lot more of my own money in my pocket. You see if you use a site that takes a percentage of your profits off the top. It might be easier for you, but you might just be leaving a lot more money on the table.