It has been a pretty fulfilling experience overall. No floral software is perfect, but Floranext is the most perfect you will get.

If there’s one thing I really love, it’s the wedding proposal section. It’s literally my favorite part of the whole software. The proposals come out so clean and professional. The whole interface is so user-friendly, I don’t even think it takes a whole onboarding session to understand it. If you play around with it, you’ll discover a lot at your fingertips. You will be happy with this if you’re a florist.

There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism. They have their own templates, and I truly wish one day Floranext gives us the option to seek website design services outside of them. I’m normally not into cookie-cutter looking websites, and even though I still get that vibe from our site, I hope they somehow implement that feature for florists in the future. Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner. Thankfully, [SENSITIVE CONTENT] helped me but it was over a month later.

We have had nothing but great results with Floranext. We are no longer a wire service and have done less work but better quality arrangements offered now. All money is coming to us instead of wire fees.

Very easy to switch from our previous system. Love that we can email customers receipts and pictures with delivery confirmations.

Wish we could change up website design more. We have access to change out products and banners but like to change out style every now and then.

Retail florist

It would interface with our current operating system. But that's about it. I didn't have room enough on the least liked to I am writing it here. The template is badly designed. The order form is floating in air on the page. Constantly having to go to the computer to show the employees where to put the information in. Too much scrolling and searching to fill order page on the order forms and drop down window. The customer's total shows up in white against a orange capsule at the bottom that you have to scroll to. Very hard to see. Looking for another POS. That's how I found this page.

Bad placement for filling forms. A lot of little annoyances like the back button doesn't take you to the previous page. Too much scrolling and searching to fill order page. Can't send email receipts on the accounts page. Doesn't take payment on event page or partial payments. I've sent detail information as to what changes need to be made and they are always changing it but adding unnecessary features and not fixing the basic problems.

Floranext has allowed us to have a POS system that gives us a great layout and tech support, but lets us use our own images when needed and have complete control of content and pricing. They connect well with Flower Shop Network and we are able to accept orders from direct customers as well as other florists. For a low monthly fee we have everything we need to run our small business.

We use Floranext as our Point of Sale and for our internet orders. They have created a beautiful web page for us but we can also make changes and are in total control of it as well. We add our own images and are in charge of the products offered and pricing. It also offers Sales reports and daily delivery reports that are very helpful. When I have had questions their tech support has been available instantly. With the recent Covid issues I could not log in from home and they helped me solve that within a half hour of calling.

We cannot think of anything that is missing at this time.

Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.