Built specifically for retail professionals in the flower industry, FloristWare offers several applications that help to improve the florist operations. The system features an accounts receivable module that allows stores to track incoming customer payments. The product's built-in loyalty program helps to incentivize customers.

FloristWare also provides AutoFill features that help florists take orders quickly. The module for account history tracks the past purchases of each customer. This feature works in tandem with the customer management module in order to track customer information, provide birthday and anniversary reminders, as well as keep a full record of customer purchase history.

The system is fully compatible with Mac and PC hardware and is offered both as a web-based and on-premises system. FloristWare integrates with floral e-commerce websites and various credit card processing providers which offer florists an option to choose the payment gateway.



42 Reviews of FloristWare

Overall rating

4.71 / 5 stars

Filters:

Showing 1 - 20 of 42 reviews

January 2019

Liz from Megaworld Corporation

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

This FloristWare solve my business for failure

Pros

I would thank to my friend convincing me for using FloristWare in my small shop. I tracked my costumers order and they gave me a good feedback for fast delivery.

Cons

No more cons to this. I like this software for my business. It makes my job so easy for my costumers. I handed this software very easy. It makes my day so wonderful.

January 2019

Nap Anthony from Megaworld Corporation

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

GREAT for industry

Pros

Very easy to use and navigation are very great deals! The features are very helpful with my business easy to issue receipts. Best recommend to my friends and my team.

Cons

I have no complains since the begin I use it. The independent POS option for florists are great! The value searching for a great POS. Great deals.

January 2019

Joanna from Megaworld Corporation

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Excellent features

Pros

Using this application I can easily track my daily reports and orders specifically for inputting order.

Cons

One I notice here is the color. Maybe much better if update it with different color it's tiring on my eyes. But all in all are great!

December 2018

Paul from Megaworld Makati

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

FloristWare is a great app fast processing!!

Pros

Once you will know how it works everything are great! Support team are great easy to contact and very helpful!

Cons

I do not any issue with this software because of Order taking process is easy! Very affordable pos system! great tools!

December 2018

Joe from Walgreens

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Use this daily!!

Pros

I use this software at a floral shop that i co-own, very easy to use!!

Cons

Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes

December 2018

Clifford from Wild flowers of parkland

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

one of the best i have used since i have been in the business

I love this software and its so easy to use

Pros

what i like most is the ease of use of this system

Cons

standing orders we have to add each one in individually instead of hitting a button and it prints out every week till you cancel it

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Makes it easy for us to communicate with buyers!

Pros

For things like poinsettas and other seasonal color, this software makes it easy for our nursery to keep track of our customers at our nursery.

Cons

After a time, we phased this piece of software out to go with one large platform to keep our CRM on.

September 2018

Melissa from Heritage Payment Solutions

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

September 2018

Ok option for Florists

Pros

Floristware is not proprietary, so you can board with a processor that you like.

There are features that are designed specifically for florists, creating special orders and deliveries.

Cons

Upgrading system can be cumbersome and expensive.

Customer service needs results in long waits and call backs that take a while

September 2018

Joanna from Safflowers LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Floristware review

Floristware makes it easier to take orders from repeat customers saving boat loads of time especially during holidays. It also makes all orders available at your fingertips for easy reference.

Pros

Floristware saves time and is easy to use even for computer shy people.

Cons

It's designed for accrual basis accounting only.

August 2018

Sonam from TSYS

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

Ultimate POS for florists

Pros

This POS has very fast processing so time can be saved if florists are using this POS.It is also not expensive.

Cons

Need to add other businesses to generate more revenue. Can add some more features for easy accesses.

May 2017

Dodie from Stems From The Heart Floral and Gifts

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

Fast, prompt, competitent, respectible and easy to talk to people who help.

Pros

Once you learn it, it does what it needs to do for us and our shop. We can contact the support team at any time.

May 2017

Cory from Milwaukie Floral & Garden

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Daily user of Floristware for 4+ years. Excellent experience

Customer service, although not available immediately upon a phone call, is exceptional. Extremely fast and responsive to emails and remote assistance is established easily if necessary.

Pros

Non proprietary software (FTD or Teleflora). Works with all sorts of hardware set-ups, easy to get started.

Cons

Multi screen order entry makes order taking difficult at times. Sales reports are sometimes lacking in terms of filtering capabilities. While I love the "Progress Tracker" delivery module of this system, a "Map All" function would be a nice addition.

April 2016

Monica from Retail Flower Shop (don¿t work there now)

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

So Easy To Learn For New Employees

I have worked in a lot of different retail stores and used a lot of different software. The flower business was more complicated than other retail (you are taking orders, not just ringing up sales) but this software was probably the easiest I have used. It also helped me do the job right. I didn't know anything about the flower business, but this software made sure that I took orders properly and didn't make mistakes. And I really didn't need any training.

March 2016

Kal from Florist

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

March 2016

ALL THE FEATURES, NONE OF THE HEADACHES!

Years ago we left our wire service system because it was too expensive and too much of a headache. Trapped to their credit card processing, membership, contract, etc. We tried another POS system (not from a wire service) but was no good for a real flower shop. It lacked too many things. Like you could not enter more than one order into a sale. Maybe OK for a shop that does less than $100K a year but not for a serious florist. FloristWare is great. All the features. Very easy to use. When you call for support you have to leave a message, but they call you back. And they are real experts on the system. Not just a call center. The support is very good.

March 2016

Amra from Scent and Violet

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Great Indepentent Florist software

FloristWare is easy to use customer oriented software. Order taking process is simple. It has a suite of amazing features (Short cuts for often used addresses; Email receipts, quotes and delivery confirmations, etc.) Business reporting is top notch: daily sales report, sales by product or category; compare sales in different periods; Sales by customer). One computer/station is enough for low volume shops (under 20 orders/day). I would recommend two stations for anything over 20/day or shops with high walk-in traffic. Did I mention that this POS uses your existing computer (it does not sell you equipment, it does not sell you CC terminal and it does not sell separate module for everything that you need in your shop). FloristWare is paid on a monthly subscription basis, and the price is incredible for the value

March 2016

John from Flower Shop

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Easy To Use, Great To Work With

We have used FloristWare at our shop for several years. The software is easy to use and the people are great to work with. It is very easy to learn and new employees and seasonal hires are up and running very quickly. The standing order features could be a little more powerful but the people at FloristWare have been very interested in our feedback and are working on the kinds of changes we have talked about.

March 2016

Joan from Coleman Florist inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Can't Say Enough Good Things!

We have been using Floristware since 2008 and couldn't be happier. Floristware handles everything from internet orders to accounting with precision and ease. Mark and his team couldn't be more delightful to work with. Lucky for us we have had so few issues over the years that other than set up, updates, and when we have added a new computer, we have not had to call for support. Floristware does everything in the florist business we need it to do at a fantastic price.

March 2016

Annette from Carver Flowers

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

I've used Floristware since I first opened my shop, and have never regretted my decision.

Floristware is more than just a POS - it's also a customer service database, a marketing engine and an inventory management system. It doesn't just report our sales; it increases our sales. It does everything I need, and produces every report I want ... and even allows me to export data into a spreadsheet so I can produce reports and graphs on any aspect of my business. It's simple to use, with intuitive features to get up and running in a short amount of time. Like any powerful tool, however, the more you put into it, the more you'll get out of it. To maximize its full power, the user should be long-sighted, and willing to think strategically about their business, so as to create the sales accounts and categories that will best track desired performance measures over the long term. I couldn't be happier with the Floristware POS system. But the icing on the cake is the people who create and support it. Users will always have questions. The Floristware support team is always there to quickly answer questions and assist with any issue. They're the best.

February 2016

Robin from Fresh! Flowers & Floral Design

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

They Understand The Flower Business

Everyone I have dealt with at FloristWare truly understands the flower business. They say they only hire people that have at least five years in retail floral for support roles and it shows - they understand the industry which is good because I don't want to have to explain it to them.

February 2016

Adam from Belvedere flowers

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

Floristware is the best floral pos

Great support. Great people. I highly recommend them to any florist looking for a new affordable pos system.