I'm able to create and update a very professional looking HACCP plan with the management and the staff. FoodDocs made it easy to create different plans (waste, devices) required for the HACCP and the sample plans provided were very useful!

As a relatively new business owner it was my first time to deal with food safety in a professional setting. FoodDocs' customer service was extremely helpful from the very beginning and has been throughout the whole process. Setting up the basics on my own was easy and the whole platform is clear and easy to use. Over Zoom meetings I was able to get even more information about several other features that I can implement in my day-to-day business management needs. I will definitely use FoodDocs in the future when my company expands to more locations. Would recommend!

Would be good to know which other apps FoodDocs could be integrated with.

As I recently launched a small business I had to learn all the ins and outs it requires to keep a small restaurant operating. State guidelines are always be updated and it's very satisfying to not worry of missing anything. This also helps speed up any compliance documentation I have to do as well as make an easy plan formatted on the program.

This software took away the headache of researching state guidelines requirements and saved me so much time. Customer service is always available to help promptly when necessary and this program makes my job and life so much easier.

Can be confusing for first time users, as with anything. But it took one day to get set up and familiar with this program I would recommend to beginner business owners or managers.

Overall experience is good

As a small catering company, the most I like is the ability to create a Self Control plan from zero and in English. Also, It seems that monitoring will save a lot of time

Once getting familiar with the software, it seems that tasks are easy to accomplish. The least likely is that the software seems to work better with google chrome and not my regular browser. The monthly price is an issue for small companies like mine.

The thing I like most about FoodDocs is its straightforward design. It is easy to set up and customize the information within the system. FoodDocs creates useful records for our Company to track food safety management and compliance. The Monitoring Checks allow for all sorts of daily tasks related to food safety, quality control, cleaning and maintenance to be recorded quickly and efficiently. It presents other benefits to the business including audits, document storage, production traceability and more.

Currently certain reporting features are under review and development. Having more ways to retrieve information entered into the system would be beneficial.

A joy from start to finish.

It's really intuitive. Everything you want is there and if it's not there, the team are super responsive in getting it sorted. It is so easy to get your employees to use this and actually enhances their ability to keep accurate records. From a management perspective I now see our documentation as something to admire rather than an onerous burden to be constantly worried about.

It would be good to be able to set language/region settings universally (this might actually be possible, I haven't really looked)

I have had an excellent enjoyable overall experience with the FoodDocs team The team here explain everything in detail, answer all your question and ensure you get the best service and top-class customer service which is tailored to you and your companies needs and requirements. [SENSITIVE CONTENT] assisted me throughput and i could not have asked for anyone better, her customer service was impeccable, she was polite and always willing to help.

It provides you with all the necessary information, documents and processes needed to ensure the safe and effective running keeping your company compliant and up to date. This software is very responsive and easy to use. I particularly like the graphic user interface and its easy-to-use layout. I would recommend FoodDocs to any upcoming, new or established companies. P.S they have an amazing team

I liked everything everything about the software I have no complaints.

USDA compliance has been the initial priority and I feel that FoodDocs or more specifically [SENSITIVE CONTENT] have been instrumental in getting that accomplished in a timely manner

I am new to the system but feel that the features can be tailored to my company's needs. We have used the system to gain USDA grant and recently were awarded it.

Still too early to tell. We are currently under the 90-day validation period with USDA and I will be utilizing the remaining features of the program once we know exactly what we want out of it.

FoodDocs made having a HACCP plan so easy when it originally felt impossible

It made all of the reporting and tables necessary so easy

Just a few kinks but their IT dept fixed them quickly

Customer Support was extremely helpful. Graphics made the process easy to follow. Design is clean and simple. The program automates a huge amount of paperwork which would be very hard to organize otherwise.

I think that the cost of the product is too high for a small business being operated by one person. I ran into some bugs with daily logging activities.

We decided to open a food stall within 14 days. Every time we launched a product or had a new business venture, it took us 2x10h to create a self-control plan. With FoodDocs, it took us only 2 hours. Great value for money and excellent software. Thank you FoodDocs!

Easy to use timesaver. Excellent value for money.

All features were good, didn´t experience anything unlikeable.

I am still in the early stages of implementing the system and I don't have much practice using FD.

Possibility to monitor equipment (especially refrigerators) and processes. Reminders of activities for employees and monitoring their implementation Possibility to register data on the phone Introduce a paperless self-monitoring HACCP system

At first it is difficult to understand the structure of the whole system and the connections between the different parts of the process. Maybe a flow-chart would be helpful to understand the structure of the whole FD? There could be an integrated automatic monitoring system. We in our company ETS NORD are developing equipment for such monitoring (refrigerators, ventilation system) and we would like to use it with FD in the future. CO2 measurement could also be integrated here.

Enjoy it all once we got up and running and are using it now. Easy to track and keep the team on track with daily lists/logs.

Customer support. Galina was above and beyond during the entire process and helping set up everything for USDA programs

Took longer than expected to get started due to being newer to the United States and no prior experience with USDA protocals and needs.

we hold HACCP in FoodDocs and it let us save time and also money

Easy to use if there is "know how" from your side.

is there 24/7 service? Some time I have in trouble after daywork hours.

Great product for small business, a fraction of the cost of the normal consultants.

Violetta took all the stress out of the process, very knowledgeable and patient. Guided through the whole plan, up and ready in just days. Easy to make changes and amend data. Overall a great product.

I found that i could work with the software with ease. I can not say there are any cons.

Very responsive and professional staff

Simple,complete and fast to use. Best solution for a Chef

Will be good to see the same set up in both mobile and laptop version

Amazing.

It’s functionality is great and easy to use for the all staff members and can be adjusted to fit any scenario at hand

Not much. It is very hard to fault but a stock check feature would be nice.

Customer Service is Awesome! I was guided step by step on how to build my HACCP manual, layouts, etc.

Makes very easy to comply with the State monitoring requirements

I do not have any comments. I really think this product gave me everything and more of what I was expecting

I was initially impressed by the ease with contact with FoodDocs and the personal touch being professional and easy to navigate the software.

I am very impressed with the ease of how you can navigate the software.

I cannot say that there is anything that I find I do not like about the software thus far.

We had full support setting up the system and [SENSITIVE CONTENT] was always available, if we had any questions.

Super easy and straightforward to use and covers all our needs for food production to supply.

I actually like everything about it, so no cons for me

Great to use

What I like most is that this app caters to my small business where I can create a self control plan that best fits the needs of my small business.

The price I have to pay monthly is a bit challenging seeing I’m running a small business.

100% impressed with the professionalism and ease of FoodDocs.

From day one FoodDocs has been incredibly helpful. Special thanks to [SENSITIVE CONTENT] for all of her Hard Work!!

So far I do not have any complaints about this software.

Easily opened a new field of business for my company just because the product designers know the needs of their customers perfectly.

Ease of use and containing useful and comprehensive tools for my business.

Nothing at all. Everything is simply at it's best.

How easy it was, easy to find and keep track of everything

I am pretty satisfied, I have had zero issues

I just started this journey, it was good so far

Very easy to use and very helpful it helped me

Is a good software, i like all the features

What a great blessing to use FoodDocs! As a new business owner, creating a HASSP plan was a mountain that seemed impossible to climb. [SENSITIVE CONTENT] was an incredible help and walked me through each step. Plus, the ease and peace of mind of scheduling appointments is most helpful.

Nothing comes to mind. As of now, I am very pleased.