Good

We use it a payment processing tool for Nexudus for our coworking space. It works. Great customer service

The admin interface is a bit clunky, but we're figuring it out

Once set up this works flawlessly in the background. I had very very good help from their IT to get it linked to my webpage. I have no true complaints, just ideas that things could be easier for the average person.

Once it's up and running there is little to no maintenance needed. The price for the service is great compared to some competition. The customer facing portal is easy to use.

The administration interface is not the best. There should be easier non-tech savy interactions. For example creating a confirmation letter for a transaction shouldn't require the effort of finding and clicking the right code on the side to input a customer name. Maybe adding templates would work just fine and leave the specialized make your own to those who are inclined. While I'm sure you can do just about anything I could need, I stick with the basics because I'm not as tech savy and don't intend to hire a programmer so I can accept payments.

The only pro about your product is that it allows for our developers to write their own code to reconcile the transactions processed in Forte with our Quickbooks software. We have had to spent an absurd amount of resources to get it to work, but at least you allow us the option and a sandbox as other companies require a 3rd party software or close this information off completely.

Pretty much everything else. The Dex platform is a slight improvement, however, everything needs to be initially set up in the Virtual Terminal prior to being available in Dex (example, email addresses). The Virtual Terminal is horribly designed (literally painful to look at) the amount of clicks it takes in order to complete a function is excessive, the character max for email addresses is unnecessary. If we could switch off of this platform we would, but unfortunately many of the other processors out there do not play well with Quickbooks Enterprise.

Overall we are very satisfied with our Payment System provided by Forte.

Forte Payment Systems has a user friendly interface great for both large or small corporations. The cost of this payment system is highly competitive, and the system allows for easy payment processing. The variety of payment options, types, and payment schedules allows for a wide range of versatility and flexibility for our clients.

It takes roughly 6-7 days for the funds to hit the account. There are other same day and next day payment systems out there, so it would be wonderful if Forte could cut this down to 2-3 days. If there is an NSF, we do not receive a notification for several days. Many times the clients have already alerted us before we receive the notification.

From the beginning, they have been so very easy to work with. If I have questions, I just call their service department and I normally have an answer within minutes. I am not very intelligent when it comes to technology, but they made me extremely comfortable right from the start.

With our previous vendor, I would "miss" payments -- they would send an e-mail for each payment and that was almost impossible to keep track of. Forte sends a listing of payments that have come through each day, as a group, making it so much easier to track.

The equipment was a little expensive to begin with, but it's been worth every penny.

Overall it's positive. Calling into CS can be a challenge with wait times although we call in very infrequently.

Easy to enter information and set up billing, both one time and recurring.

Inability to customize some fields and viewing/changing of scheduled transactions.

We just don't have problems with the bank account verification service. Nobody complains about the accuracy of the information we deliver and we have had at least 99.999% up-time. The service just doesn't go down which is amazing.

The bank account verification service is fast, accurate and reliable. We have had almost zero downtime in 10+ years of using this product.

Initially the bank account verification service was limited to a handful of large banks with many verifications returning an "Unknown" status, but almost all bank accounts we verify now are in their network.

Forte is an easy way for us to get paid faster with eCheck payments, really glad we found them.

We use Forte mainly for processing eCheck payments. The secure web pay feature is very useful for customers to make payments and was pretty straight forward to implement into our website. I also appreciate that their fees are low and transparent.

I feel like the forte checkout option should be easier to implement, similar to the secure web pay feature. It's not a big deal but it would be nicer to use since it looks more mobile friendly, but I'll probably need a web developer to put it on my website.

The functionality has adapted well with our in house tax system; the customer service from [SENSITIVE CONTENT HIDDEN] is what makes this the best for me and our team - she is always ready to trouble shoot any issues and we are committed to Forte because of the customer service we get.

Txt file manipulation can be a bit challenging when we have files with thousands of tax payers - it can be very time consuming but overall the "search and conquer" methods we apply work

It makes it super easy to collect my rent. Just have to get the signature.

Easy to use. Can schedule rental payments for the entire year.

Wish I could connect directly with quickbooks accounting software. Wish I could get the payment sooner without incurring any fees. Would be nice if there was a online form that I could send my clients basically asking them for there bank account information and asking them to sign to authorize the transactions. I would be able to choose the dates that the money would come out and the amount.

Very easy to use software. Have never had any problems. Customer service has always been very helpful with any of my questions, they are also very friendly and professional.

Off the top of my head, I cannot think of any cons.

Continues to be a great experience​ with Forte.

Great pricing. Helpful customer services.

Customer service only open 7 AM to 7 PM EST

So far so good. We like working with them.

I could talk with a real person and they accommodated me and our needs expeditiously.

We're just starting with it but looks really good.

Great

Easy to use. And was priced very competitive

Cost was less when I started. Now it is higher and has pci compliance

Very happy with the software, before I used my banks software was much more complicated to navigate and set up the feature

From the moment of installation I was able to easily set up the accounts and start applying the different features. Great customer service Reports on transactions

I don't have any complains on this software

Very easy and a fast effortless way to collect payments

Very easy to use, although DEX is a bit difficult to get used to

How long it takes to get payments funded

SYSTEM RUNS PRETTY MUCH TROUBLE FREE

EASE OF USE AND VALUE BETTER THAN AVERAGE CUSTOMER SERVICE

i WISH IT WAS INPLEMENTED INTO SNAPON'S "CHROME" SOFTWARE

We wanted to offer an ACH option for payments. We selected Forte and passed along the savings to students as a no fee option compared to paying tuition with a credit card and being charged a convenience fee.

Other vendors charge a lot more for the service than Forte. We are pleased with the overall value and how easy the payment system is to use.

I cannot think of anything negative about the software.

The product is easy to use, support has greatly improved, and our representative, [SENSITIVE CONTENT HIDDEN], is great at following up and making sure our needs are met.

My one and only con would be when we first started using the product, the support wasn't great. However, this has drastically improved and we are now able to get help immediately whenever we need anything. Great improvements there.

Many of my tenants wanted a alternative to writing and delivering a check; this program solved that.

My customers love it. They can pay any time day or night and don't need to venture to the rent drop box.

It sometimes takes a too long for funds to reach my bank.

Any time I have had a problem, the support I receive is remarkable in being personable and professional. They are always patient with correcting my mistakes and I very much appreciate that.

There is nothing I can identify as a con.

This is a great option for taking credit card and e-checks for the Town where budgets can be tight. There is no charge for the use of this product and it is very easy to use and set up.

I have not found anything yet that I do not like.

Least amount of input to do the transaction

user interface, complex screens, lot of filtering options, and above all almost 10 days to get the money in the account

It’s easy to use and learn. The help desk is knowledgeable

It’s expensive compared to competition.

Payments process is fine. The policies in regarding to holding on your account could stand to be improve for small business owners just starting out. This company is clear that there is no exception whether you are a big or small company everyone is treated the same and I think it should be some help for small business. Even banks try to help small business.

The payments was process correctly

Nothing I like the least.