Floral Frog

RATING:

4.9

(18)

About Floral Frog

Floral Frog is a cloud-based florist management and electronic point of sale (EPOS) solution designed for small and midsize florists. Floral Frog features a custom reporting engine and a delivery module that enables users to organize and plan delivery routes. Users can also maintain a centralized calendar for appointments, tasks, deliveries and collections. Additionally, Floral Frog provides users with a POS application for the iPad. Floral Frog’s order management functionality helps users to process, track and manage flower orders including integrated payments and automatic address finder. The solution’s EPOS module supports integration with Bluetooth cash registers, thermal printers and allows users to record sales transactions and process payments. Floral F...

Floral Frog Pricing

VAT at 20% is applicable to UK customers.

Starting price: 

£29.99 per month

Free trial: 

Available

Free version: 

Not Available

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Floral Frog Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Floral Frog

1 - 5 of 18 Reviews

Victoria

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

The perfect product.

Time saving. Help to monitor and plan for the future if my business. Records and accounts which save me money and time. Easy access to delivery routes and optimised planning of deliveries.

PROS

This software is very user-friendly. As with most software the more you use it, the more your business gets from it. This is made even better because the system is very simple to use and adding your information is not time consuming which leaves plenty of time for the flowers, which is pretty much all this software doesn't do. The Epps is excellent. To be able to add the items you sell and deactivate them when not in stock or out of season makes your time you spend setting up really efficient. The layout of the system is straightforward, consequently using tabs and folders is also very straight forward. The flower library feature is a fantastic way to add items and products in detail. From start to finish this software is excellent.

CONS

I can truly say that, for me, there are no cons. This system comes with so much support that any 'con' would be looked at by the developer.

Leanne

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Florist shop softwear

Great to have softwear that is especially for a florist and helps us to organise our deliveries everyday, the fact that it was designed by a florist who understands the business is a big bonus

PROS

It has become the most important part of helping us to run and organise out business

CONS

There are some more features that could benefit but these are already in the pipe for the next update

Reason for choosing Floral Frog

Had all the features I needed with a smaller monthly outlet, was able to trial softwear fist free of charge, was lovely to deal directly with the owners and developers who are also in the florist industry

Vendor Response

Thank you very much for your patience Leanne, its been a great experience and understanding along the way the tools you need in Australia, you have helped us immensely and we are most grateful. As you say, we continue to develop continuously and we are always open to feedback, its what FF has been built on.

Replied December 2020

Hannah

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great system along with excellent support plus good value for money!

PROS

I like that there are so many features within system. I like being able to add my own products and categories. Its great that you have support 24/7 and the system does so much!! The system is constantly being developed and the developers welcome feedback to provide a better user experience.

CONS

The software is great however I have came across a few issues which may make the system better. For example allowing part payment so paying half in cash as a deposit and paying the rest on card when collecting an order. The system creates automatic invoices/receipts with every order however does not state whether paid or to pay. Although the company are working on developing these issues :)

Adrienne

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Floral Frog - A Florist's Best Friend

The team at Floral Frog bend over backwards for us, if they're not at the end of the phone, then an email is always responded to quickly, keeping our business up and running with minimum disruption.

PROS

Floral Frog makes our life, as a busy florist shop, a lot easier. Being Cloud based, I can keep an eye on my business any time of day or night, from anywhere that has WIFI for my tablet or laptop. We can see at a glance all of the days orders, those that are ready to make up, which ones are in progress, ready for delivery/collection, what's on the van and which have been completed. Our customers are kept informed by receiving an emailed order confirmation and another when their order has been delivered giving us a professional edge over our competitors. Although we haven't used the function to its full potential yet, I am looking forward to being able to keep track of all our sales and expenditure in one place. Being able to complete our VAT return through Floral Frog is only another bonus.

CONS

Like anything new, Floral Frog has taken a bit of getting used to, but I wouldn't be without it now. The team took the time to fully demonstrate the software and gave us a 30 day trial, which was very helpful.

Jan

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Hop on board Floral Frog is a real WINNER!

I use this software for all aspects of my florist business and continue to to learn more and more each day. constant updates being added I also love the fact that its designed by a florist for florists and its great to have that understanding of our wants and needs within the florist industry.

PROS

excellent price for maximum software package much more than you could ever want easy to use cloud based, fabulous accounts package by using the graphs it shows you your takings by day month year which I love, being able to send your accountant your full set of accounts at a button saves so much time.

CONS

Wish I had more hours in my day to to use it more. Think I would be using the programme all day planning my week making notes reminder lists.