About GetSwift

Getswift is a delivery management solution that helps businesses of all sizes streamline operations related to dispatching, routing, status tracking and more. Drivers can utilize a mobile application to update profile information, accept jobs, maintain checklists, receive route details and capture customer eSignatures. Getswift enables customers to track order status through live GPS tracking and custom ETA SMS alerts. Businesses can send targeted forms to gain feedback from specific or all customers and evaluate performance across operations accordingly. Additionally, it provides scheduling+ tool, which lets supervisors streamline fleet scheduling and payroll processing on a unified platform. GetSwift comes with an application programming interface (API), whi...

GetSwift Pricing

GetSwift pricing is per delivery, with volume discounts.

Starting price: 

$0.29 

Free trial: 

Available

Free version: 

Available

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GetSwift User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

3.5

Functionality

3.5

Showing 1 - 5 of 13 reviews

Kim

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

User Profile

Max

Verified reviewer

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2019

Fleet management/logistics

It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Pros

No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons

No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.

Gerry

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

August 2019

GetSwift Review

The ease of updating customers the status of their shipments.

Pros

I like how the software notifies the customers the statuses of their shipment.

Cons

I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.

Reasons for choosing GetSwift

Cost

Response from GetSwift

Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.

Replied August 2019

Courtney

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

GetSwift is amazing!

Pros

GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons

I would love to be able to customize the questions that are sent to clients after each delivery.

Reasons for switching to GetSwift

Google Calendar was not a good way to navigate complex logistics.

Response from GetSwift

Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.

Replied August 2019

Jeff

Company size: 11-50 employees

Industry: Fishery

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2019

Adding a Asset Manager (Item stoarge) + (bar code Scanner)

Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Pros

Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons

Built in Asset Manager type of item capture, bar code scanner

Reasons for choosing GetSwift

Good service, great programming

Response from GetSwift

Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

Replied August 2019

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