GetSwift
About GetSwift
GetSwift Pricing
GetSwift pricing is per delivery, with volume discounts.
Starting price:
$0.49
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for GetSwift
1 - 5 of 14 Reviews
Max
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Fleet management/logistics
It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.
PROSNo subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.
CONSNo breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.
Gerry
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
GetSwift Review
The ease of updating customers the status of their shipments.
PROSI like how the software notifies the customers the statuses of their shipment.
CONSI like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.
Reason for choosing GetSwift
Cost
Vendor Response
Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.
Replied August 2019
Courtney
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
GetSwift is amazing!
GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!
CONSI would love to be able to customize the questions that are sent to clients after each delivery.
Reasons for switching to GetSwift
Google Calendar was not a good way to navigate complex logistics.
Vendor Response
Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.
Replied August 2019
Jeff
Fishery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2019
Adding a Asset Manager (Item stoarge) + (bar code Scanner)
Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs
PROSLove the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system
CONSBuilt in Asset Manager type of item capture, bar code scanner
Reason for choosing GetSwift
Good service, great programming
Vendor Response
Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.
Replied August 2019
Anonymous
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2017
Won't return my money just because i don't want to work with them anymore!!
I liked the way this company came up with a simple and elegant way of tracking delivery drivers. I used them for almost 1.5 years. But it just went downhill since they got listed on ASX.
CONSI found a cheaper and better alternative to getswift and this didn't suit them. I stopped using their services at the end of September and I forgot to cancel the direct debit which was set up to automatically recharge my account as a wallet. They charged my account in October. I asked them to refund the money and got this reply "Sorry, no credit will be issued because you've changed your business processes. Regards Sue" You gotta be kidding me.. You guys are listed on ASX And you want to take my $100 just because I have found a better solution. Just ridiculous