About GlossGenius

GlossGenius is a cloud-based retail management solution that is designed for beauty professionals. Key features include appointment booking, calendar integration, reporting, analytics and payment processing.

GlossGenius allows customers to schedule online appointments using an integrated calendar. It also allows clients to provide their location details when booking an appointment. Once the appointment is scheduled, the customer receives an automatic notification with details such as important contact information and exact time and date of the appointment.

The reports and analytics feature helps salon managers to generate various types of reports such as purchase reports, appointment reports, earnings and sales tax reports. The solution also maintains...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of GlossGenius

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

September 2020

Candice from Elle & Elle Salon

Verified Reviewer

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

GlossGenius runs my business & my life!!

Pros

The thing I love the most about this software is how easy it is for me to use and my clients to use. It has become the main way that I schedule appointments for work and for my personal life. My clients find it so easy and love the convenience!

Cons

I haven’t found a single flaw yet. GlossGenius is great about receiving feedback for their product and making updates and changes the increase the quality. Their customer service is second to none.

Reasons for Choosing GlossGenius

GlossGenius had a white glove service that transferred over all of my client information for free. When I reached out to the other software I tried, I was never able to speak to a human being and after many times of calling was told that it would be over $100 to transfer over all of my client information. GlossGenius was clearAnd concise about their pricing and their support crew Help set everything up for me and make sure that I had a fabulous experience.

January 2020

Heidy from GBH

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

Great Software, brilliant marketing

I love it so far.

Pros

I love love love how easy it is to use. Plus how easy it is to send emails and texts to your clients. I love that there is a pop up to rebook clients at the end of the service. No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing. Might be my favorite I have used so far b. Have to give it a little more time though. The customer service is top notch!!!!!! And I love that they send links for reviews after service and it is sooooo easy to share them for social media. And it is cute! No other booking companies have better looks. User friendliness is 5 stars

Cons

Can't add more than one location/provider. Would like packages option

January 2019

Genice from The Massage Boutique

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

January 2019

Gloss Genius

Gloss Genius needs to work out the bugs that causes appointments to not update properly

Pros

Gloss Genius was Easy to setup login information.

Cons

When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money. The updated service and pricing does not save.

September 2020

Fiorella from Fiorella Castro Hair

Company Size: 1 employee

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

My business wouldn’t be the same without it

I have been rubbing my business smoothly And effectively with it. My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed!

Pros

The ease of use! Also the community that comes with it! If we as hairstylist’s make a suggestion they listen and implement the suggestion!

Cons

Nothing! There’s literally nothing i have complaints about!

March 2020

Haliann from Glam By Halez

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

March 2020

easy to use

they were great untill i needed something to use for more stylists

Pros

i like how easy it is to use and how easy it is for clients to use

Cons

i dont like that only one person can be added to it and not multiple