GlossGenius vs Square Point of Sale

GlossGenius has 17 reviews and a rating of 4.47 / 5 stars vs Square Point of Sale which has 1727 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.47 / 5 (17)
4.66 / 5 (1727)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 9, 2021
October 25, 2021
Pros/Cons
  • Pros

  • It's very user friendly and the booking and web set are great.
  • I enjoy using the mass email blast to remind my clients about promotions, discounts, etc. i think it's definitely worth the monthly spend! it keeps my day-to-day business steady and organized.
  • Cons

  • They say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments.
  • When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money.
  • Pros

  • The cost was great for me to start out. It was very easy to train staff on the system as well.
  • I enjoyed the ease of use that Square provided in the initial setup and ease of use.
  • Cons

  • There have been times where the customer was charged twice and times where the customer was never charged at all.
  • It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market.
Pricing Range
Product Demo
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FrontRunners

2021

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63 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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