User friendly. Cloud-based. Suitable for any size of Retail Business.

while viewing the report you must define specific data otherwise it will take a long time to generate.

Good product

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Pos application can be faster little more

Your product is ok but service is pathetic

Reports and it’s a user friendly software

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Offer Management Feature is not upto the mark.

Superb!

It is a very simple software to operate. Very user friendly.

Customer support over chat can be challenging at times

Ease of use, Godelight team was very helpful in implementing gofrugal. They are good as gofrugal partner. They are up to date with the software knowledge and changes made by gofrugal on daily basis.

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

My overall experience with GoFrugal has been good over the years. but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was seriously considering of cutting my losses and moving to Tally. But I am now realizing that I am much better off with GoFrugal as my partner; No doubt there were initial hiccups but even though they started their business from Pharmacy Vertical, they have currently tailored their product for Book Trade pretty decently. GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.

1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours. 2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation 3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.

1. YouTube Videos are helpful to some extent but they don't update their help documents repository. 2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated. 3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"

Best Product to maintain All your Retail business. They have very detailed software Billing to Balance sheet

Support and Upto date Software Update as Per best in industry standard

Report designer should be added in product. It will allow us to design report as per customer required format

Overall experience has been pleasant, certainly there have been issues with the product delivery & query management but overall the experience has been satisfactory.

Purchase entry, billing and integration with several sales channels.

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

I am using from a long time and it is best software.

User friendly , fast working and easy learn,

Account easy is so tuff to use and it is not same as software

Very bad customer suport. They will stop interacting if thy are unable to solve problems

no Pros. The software is not user friendly

This is my honest review. This software was recommended to me by a retailer in ooty. On contacting the bangalore office, i was visited by their area manager and [SENSITIVE CONTENT HIDDEN]. I paid Rs 10000 as advance for them to start installation and training on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job On day 4 after numerous calls i was visited by [SENSITIVE CONTENT HIDDEN] who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day I started using the software and encountered millions of bugs, i made a note of every one and contacted [SENSITIVE CONTENT HIDDEN]. He told me he would follow up and solve any issues facec by me. That is the last i heard from them. I have since installed Shoper from Tally and am extremely satisfied with it. With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money. I have been trying to get in touch with them for a refund but there is absolutely no response from them

It have 1000 plus reports give me vivid picture about my business and make comfort on planning for the next month.

i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.

customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand. for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.

Customer support not apt, unable to reach the team. Feeling tired of unsolved queries Live chats are going on for long, quick solutions look magical to me now. Or I am not sure if I am spending too much time with your software and coming across more problems

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Mismatch of data between hq and pos Unable to get rid of inactive data hence perfomance issue and long loading

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

I dont find one when i compare gofrugal with other software.