Customer service is very bad and all employees are cheater once they take  amount from customers after they are not responded to customer in any condition.

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.

It has good reports,  integration with business functions.

They have one of the best customer care response  24/7 for easy solution in case of any issue.

The most impressive part of this software is there is always newer innovations, ease of use and user friendly.

Even in chat they will tell our team will contact you but no one call back. Even they close the  ticket without completely solving the problem so I need to reopen it.

Very bad customer suport. They will stop interacting if thy are unable to solve problems.

Best software, though my company https://craveinfotech.com/ was using free trail.

Product ticks the boxes, but you get what you pay for.

Easy to use, more functionality, good software compare with others.

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management.

I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues.

Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations.

I am happy with the investment made on GOFRUGAL Software.

A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software.

Reports, Easy Billing process, Integrations process, In term of accounting works, E-invoice, Market Need.

SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Ease of doing transactions and Customer support is extremely good.

Easy to use good customer support friendly behavior of tech support members.

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit.

Usability and functions , good customer support. Currency compatibility in every country.

Worst Service From Support Team, Many Queries Pending Not Solve Yet, They don't respond properly , waste of buying the software.

I am using the software more then 10 years and its very useful for billing and accounts with GST upload. Very much useful for find the purchase order and make use to place order.

Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours.

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

As a partner, we liked the quick installation and ease of use. User Access rights and software  options easily configured.

System has features, but they are not fully useable. Very little manipulation for admin user when valid errors are made in processing.

But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally.

GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.

If we have any doubts still we are connecting to chat. I requested many times to give proper training still no feedback from your side.

The product provide lot of quality features which makes it flexible to adopt for customer needs.

Also, My website is easier to use from a cell phone now. It's worth paying the extra money for each month.

Customer service has always been helpful if I had a question or issue. The software has integrated well with my QuickBooks software so that's been helpful as I'm learning QB.

I had trouble with my labels in the printing mode. I use a different size of label than they have on file.

The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

Every one has been wonderful beyond any expectations. Thank you to each and every one of them.

But we are happy with the functionality and effectiveness of Rain. The fact that Rain is continually improving and updating their system has only increased our satisfaction over the years.

Disappointing compared to the hype of what you are getting.

Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.

They are constantly improving, updating and listening to customer suggestions to make their product even better.

I've had at least 2-3 calls to different technicians ag in a row where I just felt bad for even calling.

Rental, class, and automatically populating the website is a big help for us saving time. It hasn't really made us more money as advertised.

Overall, my experience has been quite positive. In fact I have recommended them to other local business owners.

The word processor can be a problem when trying to change font sizes.

I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying.

RAIN was super helpful in transferring our data from our old POS system (TRS) to their system. It has been easy to train staff to use the system.

Label printing is terrible. No dimension option for shipping calculations.

I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy.

The layouts were clean and simple. The customer support was generally responsive when we needed their help.

I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

Tech support is wonderful. They are constantly updating and improving the software.

I love that they're always improving it and take our input.

My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult.

We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Product is very easy to use. It's nice that I can put items on my website right from the product page.

The fact that everything was based on the internet meant that we couldn’t use the cash register. This led to a loss of sales.

Happy, just keep the costs down. Remember we are not selling iPhones or over-priced clothes.

US Dollar

Gofrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud.


Gofrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries.


The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module.


Gofrugal is licensed either on an annual or semi-annual basis. Mobile apps are available for Android and iOS devices. Support is offered via phone, email and an online knowledge base.



LongDescription

Split Checks

Restaurant POS

Separate Checks

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Barcoding/RFID

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Price/Margin Management

Kitchen/Menu Management

Cost Management

Fuel Management

Materials Management

SKU/UPC Codes

Delivery Management

Customizable Reports

Import/Export Management

Mail Order

Access Controls/Permissions

Activity Tracking

Fuel POS

Data Synchronization

Dispatch Management

Grocery POS

Production Management

Supply Chain Management

Retail Inventory Management

Financial Management

Labor Cost Calculator

Single Store

Sales & Operations Planning

Electronic Signature

Order Management

Retail POS

Reservations Management

Manufacturing Inventory Management

Wait List Management

Project Management

Real Time Synchronization

Procurement Management

Merchandise Management

Sales Management

Customer Accounts

Sales Orders

Customer Database

Menu Planning

Online Ordering

Gift Card Management

Customizable Fields

Order Fulfillment

Reorder Management

Recipe Management

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Warehouse Management

Item Management

Offline Access

Promotions Management

Inventory Optimization

Accounting

Distribution Management

Recipe/Formula Costing

Multi-Location

Contact Management

Sales History

For Retail

Multi-Currency

Email Marketing

Mobile Access

Online Payments

Cost Tracking

Sales Reports

Inventory Tracking

Real Time Data

Performance Metrics

Routing

E-Prescribing

Vendor Management

Inventory Auditing

Ordering Automation

Lottery Management

Marketing Automation

Touch Screen

Serial Number Tracking

Real-Time Notifications

Pricing Management

Forms Management

Tips Management

For Restaurants

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 8

Windows 10

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)  


GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoFrugal

In Person

Live Online

Webinars

Documentation

Videos

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers.  Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores.

Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. 

Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.

Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.

Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.



GoFrugal vs Rain POS

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