GoFrugal vs Shopify

GoFrugal has 171 reviews and a rating of 4.42 / 5 stars vs Shopify which has 4244 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.42 / 5 (171)
4.51 / 5 (4244)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 12, 2021
January 18, 2022
Pros/Cons
  • Pros

  • It has good reports, integration with business functions.
  • They have one of the best customer care response 24/7 for easy solution in case of any issue.
  • Cons

  • Even in chat they will tell our team will contact you but no one call back. Even they close the ticket without completely solving the problem so I need to reopen it.
  • Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations.
  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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