Customer service is very bad and all employees are cheater once they take  amount from customers after they are not responded to customer in any condition.

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.

It has good reports,  integration with business functions.

They have one of the best customer care response  24/7 for easy solution in case of any issue.

The most impressive part of this software is there is always newer innovations, ease of use and user friendly.

Even in chat they will tell our team will contact you but no one call back. Even they close the  ticket without completely solving the problem so I need to reopen it.

Very bad customer suport. They will stop interacting if thy are unable to solve problems.

Best software, though my company https://craveinfotech.com/ was using free trail.

Product ticks the boxes, but you get what you pay for.

Easy to use, more functionality, good software compare with others.

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management.

I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues.

Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations.

I am happy with the investment made on GOFRUGAL Software.

A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software.

Reports, Easy Billing process, Integrations process, In term of accounting works, E-invoice, Market Need.

SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Ease of doing transactions and Customer support is extremely good.

Easy to use good customer support friendly behavior of tech support members.

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit.

Usability and functions , good customer support. Currency compatibility in every country.

Worst Service From Support Team, Many Queries Pending Not Solve Yet, They don't respond properly , waste of buying the software.

I am using the software more then 10 years and its very useful for billing and accounts with GST upload. Very much useful for find the purchase order and make use to place order.

Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours.

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

As a partner, we liked the quick installation and ease of use. User Access rights and software  options easily configured.

System has features, but they are not fully useable. Very little manipulation for admin user when valid errors are made in processing.

But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally.

GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.

If we have any doubts still we are connecting to chat. I requested many times to give proper training still no feedback from your side.

The product provide lot of quality features which makes it flexible to adopt for customer needs.

We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.

This definitely needs fixed. There is a back up Internet that can be used but won’t  turn on unless there is no connection at all.

I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.

This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.

Super easy to learn and use. The reports features are great.

The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.

It saved me so much money with credit card fees and the technology.

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.

Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.

But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer.

It is so simple to navigate. I'm able to not only use it but teach it and problem solve with great ease.

Backend of system is easy to use, I have more control over my stores now. Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus.

The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive.

The thing I most impressed with is the customer service. I am able to get someone on the phone quickly and get any help I need, even in the middle of an order.

Handheld mobys are junk. Not able to split tickets and pay off them you have to go to the main sation to do it.

There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes.

I love that SpotOn is so intuitive and easy to use.

The back of house for soot on restaurant is hard to navigate at first.

Customer service is a complete ease. They have been so helpful anytime I’ve needed to call them.

So far is been nothing but pleasurable easy to use great communication with upper management seems like they really care about your clients and you’re not getting lost in a queue.

Training our service teams was simple and exciting. Robust suite of features: DoorDash Drive, Waitlist/Reservation Management, Online Ordering, Marketing/Loyalty.

Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.

Ease of use, customization, and back end reporting  are amazing. Far more business analytics than most people will ever use.

The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.

In the 6 months of using Spot On I have been more than pleased with the advancement of technology  for this POS system.

Today, they are proactive in checking on our account and help us quickly when necessary.

We love how easy it is to use and how your customer service is available at anytime.

Everything has been awesome. The idea of putting money into our system when ours was functional was a difficult one.

Once everything is setup, the software is very easy to use. Not rocket science like I tell my staff.

The software is extremely easy to use Also it is simple to teach to new employees. The customer service representatives are easy to get hold of and  are always extremely helpful.

SpotOn Restaurant is truly a great software and is full of features that I have never had access to before with other systems.

So far our experience has been very positive. The way the online store integrates to the POS is terrific, allowing us pinpoint control over what we sell, where and when.

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general.

I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere.

The integration was easy and effortless during the transition of our old POS.

I struggle this the house accounts but call call anytime.

US Dollar

Gofrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud.


Gofrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries.


The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module.


Gofrugal is licensed either on an annual or semi-annual basis. Mobile apps are available for Android and iOS devices. Support is offered via phone, email and an online knowledge base.



LongDescription

Split Checks

Restaurant POS

Separate Checks

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Barcoding/RFID

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Price/Margin Management

Kitchen/Menu Management

Cost Management

Fuel Management

Materials Management

SKU/UPC Codes

Delivery Management

Customizable Reports

Import/Export Management

Mail Order

Access Controls/Permissions

Activity Tracking

Fuel POS

Data Synchronization

Dispatch Management

Grocery POS

Production Management

Supply Chain Management

Retail Inventory Management

Financial Management

Labor Cost Calculator

Single Store

Sales & Operations Planning

Electronic Signature

Order Management

Retail POS

Reservations Management

Manufacturing Inventory Management

Wait List Management

Project Management

Real Time Synchronization

Procurement Management

Merchandise Management

Sales Management

Customer Accounts

Sales Orders

Customer Database

Menu Planning

Online Ordering

Gift Card Management

Customizable Fields

Order Fulfillment

Reorder Management

Recipe Management

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Warehouse Management

Item Management

Offline Access

Promotions Management

Inventory Optimization

Accounting

Distribution Management

Recipe/Formula Costing

Multi-Location

Contact Management

Sales History

For Retail

Multi-Currency

Email Marketing

Mobile Access

Online Payments

Cost Tracking

Sales Reports

Inventory Tracking

Real Time Data

Performance Metrics

Routing

E-Prescribing

Vendor Management

Inventory Auditing

Ordering Automation

Lottery Management

Marketing Automation

Touch Screen

Serial Number Tracking

Real-Time Notifications

Pricing Management

Forms Management

Tips Management

For Restaurants

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 8

Windows 10

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)  


GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoFrugal

In Person

Live Online

Webinars

Documentation

Videos

SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables businesses to create custom menus, accept online requests and redirect the order to the kitchen on a centralized platform.


SpotOn Restaurant provides a mobile order and payment functionality, which lets customers access menu, send table orders to the kitchen and pay using an EMV, Apple Pay and Android Pay-enabled card reader. It comes with a labor-management module, which allows businesses to administer human resources operations related to shifts, employee hours and gratuities. Additionally, managers and leaders can gain insights into processes across transactions, POS, hourly sales, special events and loyalty campaigns.


SpotOn Restaurant facilitates integration with several third-party solutions such as HotSchedules, Ctuit, Intuit Quickbooks and more. It is available on monthly subscriptions and support is extended via phone and email.



Real-Time Analytics

Multiple Payment Options

Electronic Payments

Order Entry

Website Personalization

SMS Messaging

Pricing starts at $65/month per station, plus a one-time setup fee. Contact SpotOn for more information.

GoFrugal vs SpotOn

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