President

Best Event Management and Inventory Software Out there!!!

No more double booking stress, fast contract builds and automates most of my processes for me that i previously had to do separately like pack sheets and calendar updating. Plus I just share the calendar events with my crew and they can see all the information they need like schedule, pack sheet, locations, etc. Plus it keeps everyone accountable which helps when we need to back track to figure out why something was left at the venue or who talked the client last. The activity log has saved us more times then I like to admit. Since everything is digital and cloud based, files and papers don't get lost, and I only need to print things to file them away for safe keeping. The savings I have on paper and ink alone!!! Too many reasons to list here. Just try it out, you won't be sorry.

Pros

Goodshuffle Pro was exactly what my company needed. We are a production company that also does Decor, furniture, photo booths, etc. Their inventory software is super easy to use and I was able to upload most of my inventory (around 4000 individual items) in just a weekend. Projects (what they like to call quotes, contracts, invoices) are pretty simple to setup and I like how they automatically create my pull sheets for me as well based off of the contracted items. It has solved my double booking problems and lets me know what items are available for an event and which ones have been promised somewhere else but still lets me decide which event to give it to. I could go on and on but basically they got it right. No other software I looked at actually did everything I needed except this one. Plus the guys who built it were in the event business before so they actually knew all the shortcomings of the other softwares they previously used. Couldn't recommend the software enough!

Cons

I've been waiting to find some pitfalls but none so far. Took me a couple days to get my inventory in, just had to set aside some time to sit down and input it.

A Powerful Tool for the Event Industry

Where other programs we have tried feel clunky, Goodshuffle Pro just works. For folks in the event industry, this program really does seem to have every detail thought through and then some! Absolutely thrilled that we decided to partner with Goodshuffle Pro and excited to run our business more easily and efficiently because of it!

Pros

Intuitive software, top notch customer service, competitive pricing. Almost every question I have with the software is easily answered. If there are certain features that do not work exactly as I anticipated, the customer service reps work with us to find an alternate solution. It is so satisfying to build out our inventory in the program and organize everything digitally for the first time. Absolutely love the ability to add multiple images to each line item that a client can click through.

Cons

We would love to build out packages to automate some things, but don't like the fact that the the pricing of the sub-items is not visible on the client side. For us, it's helpful to have this itemized pricing so that clients can see how we are getting to the lump sum of the package.

We made the wrong choice first...

We have been searching a long time for a CRM that would meet all of our needs. It has been painful trying other CRMs that would ultimately fail. We have been with Goodshuffle for over a year, and it has been an absolutely wonderful experience. No regrets!

Pros

We did several demos when selecting a new CRM. And because of cost, we chose a different product first. It was a nightmare! Within 4 months, we were approaching Goodshuffle and are so thankful we came to them. Their implementation support is the best! They have an onboarding process to make sure you don't miss any important features. And, their ongoing support is F****** AMAZING. They are rockstars.

Cons

Maybe a wish for the future would be automated booking, rather than having to confirm with clients.

For very small operations only.

They have nice people working for them albeit stuck inside the box unable to see what is truly needed in a rental software for any company larger than 2-5 people. We started with them not long after they came into existence and they were adding new features and functions pretty well; unfortunately they have gone down the wrong paths and completely ignored the more critical aspects of any good rental software. They find “work arounds” and not real solutions. They “outsource” many basic everyday functions to outside software solutions that are limited and not built for rental which takes a ton of time to “work around” and in the end is a terrible “solution” anyway. Like a lot of businesses wanting to be a player in their respective industries they just don’t fundamentally understand what the industry and customer really needs. They will never achieve greatness because of these major issues. Logistics—FAIL Reports—FAIL Comprehensive inventory management—FAIL I wanted to believe in these guys. They seemed to be “up and coming” but alas they fizzled out. Sure they are making improvements to their system, but who cares about patching pot holes in the parking lot and a fresh coat of paint outside when the roof is collapsing inside the store, the shelves are bare, and trash everywhere. Currently suffering through until we can settle on a better solution.

Pros

It has a decent interface, looks good, not difficult to use.

Cons

Built for really small operations of 1-3 people. DJ’s, small businesses that do not have more than one event or delivery operation per day. Logistics is a major failure. So in that regards it is good on the sales end but absolutely terrible on the implementation side of the work that needs to be done. Nearly zero ability to run reports or comparisons of financials. They have canned date ranges that you have to use…no custom date ranges.