No more double booking stress, fast contract builds and automates most of my processes for me that i previously had to do separately like pack sheets and calendar updating. Plus I just share the calendar events with my crew and they can see all the information they need like schedule, pack sheet, locations, etc. Plus it keeps everyone accountable which helps when we need to back track to figure out why something was left at the venue or who talked the client last. The activity log has saved us more times then I like to admit. Since everything is digital and cloud based, files and papers don't get lost, and I only need to print things to file them away for safe keeping. The savings I have on paper and ink alone!!! Too many reasons to list here. Just try it out, you won't be sorry.

Goodshuffle Pro was exactly what my company needed. We are a production company that also does Decor, furniture, photo booths, etc. Their inventory software is super easy to use and I was able to upload most of my inventory (around 4000 individual items) in just a weekend. Projects (what they like to call quotes, contracts, invoices) are pretty simple to setup and I like how they automatically create my pull sheets for me as well based off of the contracted items. It has solved my double booking problems and lets me know what items are available for an event and which ones have been promised somewhere else but still lets me decide which event to give it to. I could go on and on but basically they got it right. No other software I looked at actually did everything I needed except this one. Plus the guys who built it were in the event business before so they actually knew all the shortcomings of the other softwares they previously used. Couldn't recommend the software enough!

I've been waiting to find some pitfalls but none so far. Took me a couple days to get my inventory in, just had to set aside some time to sit down and input it.

Where other programs we have tried feel clunky, Goodshuffle Pro just works. For folks in the event industry, this program really does seem to have every detail thought through and then some! Absolutely thrilled that we decided to partner with Goodshuffle Pro and excited to run our business more easily and efficiently because of it!

Intuitive software, top notch customer service, competitive pricing. Almost every question I have with the software is easily answered. If there are certain features that do not work exactly as I anticipated, the customer service reps work with us to find an alternate solution. It is so satisfying to build out our inventory in the program and organize everything digitally for the first time. Absolutely love the ability to add multiple images to each line item that a client can click through.

We would love to build out packages to automate some things, but don't like the fact that the the pricing of the sub-items is not visible on the client side. For us, it's helpful to have this itemized pricing so that clients can see how we are getting to the lump sum of the package.

This company refused to work with me in canceling my year subscription I paid in advance after we went out of business. I am having to pay for services until October of 2021 that I do not need ) this is closecto 12 months. All because I missed the automatic renewal date and they won't refund for future use of services. This has been a tremendous financial blow and I find it very disheartening they are doing this to small businesses who are hurting so badly.

The software was helpful with time saving features and keeping track of my bookings.

I am very disappointed with their customer service and how they have taken my business's money for future services I do not need.

My clients love the pictures of rentals and the fact that they can see changes in rea l time while I work with them over the phone,

I like that it doesn't take long for new users to learn the program. The ease of use is great! The learning curve for new users is quite short. The task feature is great in helping employees keep on track.

the email feature keeps changing, I have to relearn it all the time

Drastically cuts labor costs and improves efficiency by seamlessly tying together sales and operations in one program that is easy to use. Excellent customer service helps with any needs that come up

Very easy to use. Integrates inventory into proposals. Easily integrates inventory into website ordering platform. multiple tiers of access for different levels of employees. Integrates with quickbooks and google to help with taxes and communication of schedules. Online contract signing and payment options by clicking on the proposals makes it easy for the clients to sign and pay on their own time.

Excited to see labor scheduling integration when it comes out.

Processes have been streamlined and team has more access to information now than ever before. Backoffice team can easily find client accounts, history of emails and payments without bothering the sales team (unless something wasnt added to the system, of course). Our communication with clients has also been streamlined resulting in a much smoother process both internally and externally for collecting payments and signatures on contracts

User friendly, available on tablets and smartphones, clean contracts with seamless transition to clients for signing and payment, dashboard easily tracks monies owed and quick access to recording payments, customer service and the teams willingness to answer questions is impeccable, searchable articles addressing commonly asked questions

Unable to customize the contractual terms such as deposit schedule and read only access fees for a small, start up are a bit high. The cost makes sense if you have more unlimited users, but a company under 10 people, it's a large fee when you add in the user and limited users already on the account. Would also love an integration option with outlook or a better option for sending emails to clients (with multiple template options or customizable template options per user)

We love it. Mainly because it tracks our inventory and makes that process so much easier. The quotes are easy to make and it has great interface with the client. All around, works great for our business.

It's easy to use. If and when I see anything that I would like to change, they are great at taking suggestions and implementing them. It's a constantly evolving software which is great!

Some of the features are a little too involved for our small business. When we get bigger we might need them.

Love it so far! Still working through the transition phase from our old system but really appreciate the customer service and software so far!

I absolutely love the fact they're combined the power of a CRM and rental inventory system in one. They interface is super easy to use and allows you to track the entire selling cycle from start to finish. THEIR CUSTOMER SERVICE IS AMAZING! I hope they never scale back in this particular area as they grow because it's critical in the event world to be quick to respond. It's so nice knowing that we have their support should should something goes wrong during the invoicing process. They are roughing $50 more expensive than our current program but it's worth every penny.

Only three things I'm not in love with regarding the software. 1. There's a few features I wish were possible like modifying email templates or the email client view. However, these are all small details that may uniquely important to us, since we have such aesthetic driven customer. I will say Goodshuffle encourages feedback so it's nice to be able to share these recommendations to them! 2. Another feature I'd love for them to integrate within the platform is ROI tracking. They do walk through how to measure this but it requires you to do a somewhat manual data pull and sort it out via Excel. 3. I wish we had the option to remove the address entirely off the invoice. This can open security and privacy issues for at home based business like ours.

We are getting more organized as every staff member is able to log into there user and see what is going on in real time. The inventory with having pictures and the ability the add where they are located and even if buffer... so much just cant put it all in.

We had lost our cloud based system which we were using. It was very similar to the system but they sold the company but not the system. So we were in a pickle with no other systems fitting us an event decor and design service. When we found this, after months of frustration trying the different systems out there that did not have the abilities we needed and the ease of use, it was such a breath of fresh air finding something similar to what we had only 10x better. We have had great and timely support and training. We feel like the folks at Goodshuffle are as our a support staff cheering us on toward a more organized, professional and profitable business! We have thoroughly enjoyed the Goodshuffle staff and we are impressed with their positive outlook! They have been a great help to us with building our business! There are so many great tools in the system to keep our whole team on track and kept in the loop in real time without having to go run someone down to ask them. This system has brought our company up to the next level and with the Wishlist Integration... we are about to soar!

There are only a few things, off the top of my head, that I would like to have in the system. 1. To be able to create as many email templates as I would like. This would save time with follow ups through the system along with other repetitive emails. 2. Would love to have a mass update with the ability to add pictures in the mas update as well. 3. Would love when creating a project and adding inventory items or packages, to be able to remove or to add additional pictures.

There many softwares out there, but this one is very customizable and you can use it for multiple things in your business is very versatile, the best thing ever is the integration with quickbooks because it gives me the breakdown per item, service, etc, at the end of the year. allowing me to see all my data and make the best decisions ever.

I run an events company that produces from weddings to corporate events and we manage everything from rentals to decor and florals. Goodshuffle Pro. help us to manage and expand our portfolio of clients, is easy to use for all our staff , the value added to my business is way beyond its price, great customer service.

Putting in all my inventory with dimensions and pics is very tedious but worth it.

Exceptional customer service which is super important as a customer that is moving to a new software. Response times are insanely fast!

Feels like it was made for our type of business. It seems like most only really work well for a very specific type of business (i.e. equipment rentals, storefront floral, DJ) but this software has really allowed us to incorporate all of those services into one system that works really well for us!

There are a few features we would like to see, (category view for digital pull sheet, ability to list 2 clients on contract) but overall the software does what we need better than anything else we have come across!

Our experience has been wonderful so far! I am so glad I took a flyer at the ARA show in February. I have reached out to many rental companies and they all have good reviews on the software. We cannot wait to start using it!

I love the ease of use and the fact that they have thought of everything to make using this software effortless! The set upon has been simple and we love the one one one training, but there are so many webinars and tutorials available also. We asked several times if there was a way to do a certain task and the GS team responded with “We do have that feature”. I love the quick responses to any questions we may have. Our previous software would take days to respond and there were a few things they never corrected.

That I didn’t know about this software sooner!

Combining all parts of our business.

The inventory systems is very user friendly

Unable to track Canadian KM's and the calendar view is lacking

I've been working directly with [SENSITIVE CONTENT HIDDEN] at GoodShuffle Pro for a couple weeks during the COVID-19 crisis and we are working to build our Wishlist on the our website. He has been incredibly helpful and available for questions/comments/suggestions. All the customer service at Goodshuffle is really great, they are responsive and always willing to hear suggestions. This could based system has also allowed us to work remotely during the COVID-19 crisis which is an amazing benefit. Allowing people to work remotely and access the system whether it be from home or on the site of the event, that is a great feature.

I think one of the things that makes Goodshuffle Pro great is how user-friendly it is. Change is difficult, but it is imperative in order to provide the best service to our clients. Shifting from a hard-drive system to this cloud-based system has allowed us to improve our standards, readjust our inventory that needed to be updated, and organize our products in a better way. Switching programs seemed like a daunting task, but with the help of Goodshuffle Pro's user-friendly features and the amazing customer service, it was a breeze.

I think there are a lot of features that can be used and it may be a bit overwhelming at first just because there are SO many awesome things you should implement. But if you take it day by day and week by week, you can start with the basics and take full advantage of the program as you become comfortable.