---
title: "Goodshuffle Pro Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Goodshuffle Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Goodshuffle Pro is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/goodshuffle-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Goodshuffle Pro Reviews

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Reviews

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# Goodshuffle Pro User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 157

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 145 reviews (92%)
- 4 stars: 6 reviews (4%)
- 3 stars: 3 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 3 reviews (2%)

### Most mentioned pros

- We use Goodshuffle Pro every day at All Event Rental & Design, and it’s changed the way we operate in a very positive way.
- In an industry that has many fast-moving events with just as many complex parts, this seamlessness in communication is invaluable.
- The website integration is user friendly and the program is as well allowing me to send out quotes in only minutes and I can do it from literally anywhere I have my phone!

### Most mentioned cons

- CRM capabilities are overstated; the system functions more as a basic contact database than a fully developed customer relationship management tool.
- We are a multi-million-dollar event production company using Goodshuffle Pro at scale, and unfortunately our experience over the past year has been increasingly frustrating.
- They demand that you sign in just to view quotes, adding unnecessary complications to your operations, especially if you work in areas with poor service or rely on temporary staff.

## Goodshuffle Pro customer reviews

Showing reviews 1-25 of 157 (page 1).

### Effortless Efficiency: Streamlining Operations with Goodshuffle Pro

- Overall rating: 5/5
- Reviewer: Stefanny A.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Goodshuffle Pro has been exceptionally positive. The platform seamlessly integrates robust features like inventory management, electronic payments, and scheduling, which have streamlined our operations and enhanced customer satisfaction. The user-friendly interface and responsive support further contribute to its effectiveness in managing our rental business efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciated how Goodshuffle Pro streamlined our reservation management effortlessly.

#### Cons

I didn't find any specific aspects of Goodshuffle Pro that you disliked.

#### Reasons for choosing Goodshuffle Pro

N/A

#### Reasons for switching to Goodshuffle Pro

We needed something that worked better and would allow us to integrate our inventory with our online store.

---

### Goodshuffle Pro Makes Render Look Great!

- Overall rating: 5/5
- Reviewer: Cam P.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The mere function of booking event orders is fully solved through Goodshuffle pro through the online booking process. It is easy to use and looks great too!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love Goodshuffle Pro for many reasons, but some of the most important reasons are due to the ease of creating custom proposals for our clients in an efficient way that doesn't waste time but is thorough enough to build trust with our clients. Goodshuffle Pro makes Render look incredible through its website integration that makes our website look professional, proficient, and functional while looking great!

#### Cons

While Goodshuffle Pro has incredible features in the inventory management, ease of booking, and integrations, it is missing critical parts of the operations side of the business in a day to day basis. The cost of doing business and getting the inventory to the venues and what vehicles and what people to take it are all critical pieces missing to the full circle event management.

#### Reasons for choosing Goodshuffle Pro

The future capabilities that GSP had in the pipeline and the overall ease of the product!

#### Reasons for switching to Goodshuffle Pro

At the time, the online booking capabilities of RW Elephant were not possible without integrating with an outside software.

#### Vendor response

Thanks so much for the 5 stars, Cam! We love making our vendors look GREAT to all their clients. We are constantly building new features and have a ton of exciting new ones launching soon, so keep that feedback coming! We're proud to have you in the Goodshuffle Pro family.

Replied March 2023

---

### For very small operations only.

- Overall rating: 3/5
- Reviewer: Jeffrey H.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

They have nice people working for them albeit stuck inside the box unable to see what is truly needed in a rental software for any company larger than 2-5 people. We started with them not long after they came into existence and they were adding new features and functions pretty well; unfortunately they have gone down the wrong paths and completely ignored the more critical aspects of any good rental software. They find “work arounds” and not real solutions. They “outsource” many basic everyday functions to outside software solutions that are limited and not built for rental which takes a ton of time to “work around” and in the end is a terrible “solution” anyway. Like a lot of businesses wanting to be a player in their respective industries they just don’t fundamentally understand what the industry and customer really needs. They will never achieve greatness because of these major issues. Logistics—FAIL Reports—FAIL Comprehensive inventory management—FAIL I wanted to believe in these guys. They seemed to be “up and coming” but alas they fizzled out. Sure they are making improvements to their system, but who cares about patching pot holes in the parking lot and a fresh coat of paint outside when the roof is collapsing inside the store, the shelves are bare, and trash everywhere. Currently suffering through until we can settle on a better solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 1/5

#### Pros

It has a decent interface, looks good, not difficult to use.

#### Cons

Built for really small operations of 1-3 people. DJ’s, small businesses that do not have more than one event or delivery operation per day. Logistics is a major failure. So in that regards it is good on the sales end but absolutely terrible on the implementation side of the work that needs to be done. Nearly zero ability to run reports or comparisons of financials. They have canned date ranges that you have to use…no custom date ranges.

#### Reasons for switching to Goodshuffle Pro

Growth necessitated a better solution…now we’ve again grown beyond what this software can support.

#### Vendor response

Hey Jeff, We're so sorry to hear you are feeling so frustrated right now. Sounds like your recent frustration got you down, and we're committed to turning you back into a Goodshuffle Pro fan. We'll be in touch directly to find out how we can grow the reporting and logistics to fit your standards. We're deeply dedicated to serving our customers of every size and hope to continue building features that help you grow.

Replied September 2021

---

### Best investment ever

- Overall rating: 5/5
- Reviewer: Erin F.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Goodshuffle has made my life so much easier. Keeping track of clients, orders, inventory...it's so much less stress now.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The wishlist website integration with Goodshuffle was literally a game changer for my business. It helped save so much time and hassle with updating inventory and the website. Plus, it's made for a seamless customer experience.

#### Cons

There are a few little nit picky ideas, but to be honest, they're always implementing new features that end up taking care of the nit picks (scheduled email templates was a big one)

#### Reasons for switching to Goodshuffle Pro

GS had more features that I was looking for, and has continued to expand on those.

#### Vendor response

Thanks for the stellar review! We are ecstatic to hear we're saving you time and reducing stress. That's what every business owner needs and deserves! We're also very happy to hear that you enjoy our growing feature options. We have no plans to stop growing, so we are excited to continue to provide new ways to make both you and your clients incredibly happy with the experience. Thanks again for the review and for being part of the Goodshuffle Pro family!

Replied March 2023

---

### best in class for small to mid size business

- Overall rating: 5/5
- Reviewer: Devin M.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall ive been with GSP for about 5 years now and they always come through with whatever I need from them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the thing is the world is all cloud-based, and they've done just that. as long as I have a date or wifi I can work anywhere. A lot of the competition is server-based and really useless for the way the world is today. Goodshuffle Allows you do everything you need as a rental company software-wise.

#### Cons

there could be a App that helps with cell phone or tablet use for the service

#### Reasons for choosing Goodshuffle Pro

full cloud-based, best interface, and the price is reasonable and manageable

#### Vendor response

Thanks for the excellent review, Devin! We agree that it's just bananas to try and make a server-based system work these days. It's especially hard for event professionals who are always on the go! We are certainly looking at some app options down the line, but in the meantime we hope you're taking advantage of the fact that the system is designed to also use from any type of phone or tablet. If you ever see room for improvement on the mobile version, definitely message us in the chat! We're excited to work with you for the next 5 years (and beyond!!)

Replied October 2021

---

### Goodshuffle Rocks

- Overall rating: 5/5
- Reviewer: Dave C.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Goodshuffle vastly improved our inventory management and streamlined our customer contact experience.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Goodshuffles support is second to none. The opportunity to hit the ground running with minimum inventory entry was also very helpful.

#### Cons

Export functionality and reporting options/flexibility would be valuable. A detailed forecasting and conflict tool would also be fantastic and improve scalability.

#### Reasons for choosing Goodshuffle Pro

Goodshuffle is tailored to the event rental business, support is second to none and the basic features are easy to use.

#### Vendor response

Thanks for the awesome review, Dave! We're so proud of our support- our number one goal is to make our users successful. Love hearing that you are experiencing the benefits from the back of house (inventory management) to the front of house (client experience). We'll touch base directly to learn more about what else you'd like to export/report on. Thanks again for taking the time to write such a lovely review!

Replied September 2021

---

### Excellent all in one rental management software.

- Overall rating: 5/5
- Reviewer: Paul H.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Drastically cuts labor costs and improves efficiency by seamlessly tying together sales and operations in one program that is easy to use. Excellent customer service helps with any needs that come up

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Integrates inventory into proposals. Easily integrates inventory into website ordering platform. multiple tiers of access for different levels of employees. Integrates with quickbooks and google to help with taxes and communication of schedules. Online contract signing and payment options by clicking on the proposals makes it easy for the clients to sign and pay on their own time.

#### Cons

Excited to see labor scheduling integration when it comes out.

#### Reasons for choosing Goodshuffle Pro

It was easier to use and teach to new people and worked more seamlessly than the other programs.

#### Reasons for switching to Goodshuffle Pro

Improved efficiency and customer experience, easier to use, drastically reduced errors and labor costs associated with using multiple platforms.

#### Vendor response

WOW! Thanks, Paul, for this truly awesome review. It's clear you are really taking advantage of our robust feature set. It's especially awesome that you noted right away that it was "Very easy to use" and also easy to train your staff. Sometimes people assume that the ability to do so much (contracts, inventory, taxes, communication) means that it's going to be crazy confusing. Our mission is to make powerful software stay simple to use. Thank you for being a part of that mission! We hear you on the desire for more labor scheduling- it's 100% on the roadmap. Stay tuned for even more awesome features to come. Thanks again for taking the time to write this review and for being a part of the Goodshuffle Pro family.

Replied September 2021

---

### Fantastic Product; Would switch again in a heartbeat!

- Overall rating: 5/5
- Reviewer: Kara F.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

Processes have been streamlined and team has more access to information now than ever before. Backoffice team can easily find client accounts, history of emails and payments without bothering the sales team (unless something wasnt added to the system, of course). Our communication with clients has also been streamlined resulting in a much smoother process both internally and externally for collecting payments and signatures on contracts

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly, available on tablets and smartphones, clean contracts with seamless transition to clients for signing and payment, dashboard easily tracks monies owed and quick access to recording payments, customer service and the teams willingness to answer questions is impeccable, searchable articles addressing commonly asked questions

#### Cons

Unable to customize the contractual terms such as deposit schedule and read only access fees for a small, start up are a bit high. The cost makes sense if you have more unlimited users, but a company under 10 people, it's a large fee when you add in the user and limited users already on the account. Would also love an integration option with outlook or a better option for sending emails to clients (with multiple template options or customizable template options per user)

#### Reasons for switching to Goodshuffle Pro

For all of the reasons I love this product. It was not userfriendly, not easily accessible to staff, communication was difficult with clients, contracts were not clean or clear to clients resulting in most contracts never being signed and collecting payment was painful

#### Vendor response

Thanks for the amazing review, Kara! We are thrilled to hear you are loving the wide array of benefits across your various teams. Ease of getting paid is key, of course, but also love to hear it's easier for your team to communicate and execute across the board. Send us a message in the chat bubble re: outlook, because we do integrate! Curious to hear if there's a miscommunication or if there's an opportunity for improvement there. Thanks again for the review and for being part of the Goodshuffle family!

Replied August 2021

---

### TOP TIER CUSTOMER SERVICE!

- Overall rating: 5/5
- Reviewer: Tammy N.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

Love it so far! Still working through the transition phase from our old system but really appreciate the customer service and software so far!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I absolutely love the fact they're combined the power of a CRM and rental inventory system in one. They interface is super easy to use and allows you to track the entire selling cycle from start to finish. THEIR CUSTOMER SERVICE IS AMAZING! I hope they never scale back in this particular area as they grow because it's critical in the event world to be quick to respond. It's so nice knowing that we have their support should should something goes wrong during the invoicing process. They are roughing $50 more expensive than our current program but it's worth every penny.

#### Cons

Only three things I'm not in love with regarding the software. 1. There's a few features I wish were possible like modifying email templates or the email client view. However, these are all small details that may uniquely important to us, since we have such aesthetic driven customer. I will say Goodshuffle encourages feedback so it's nice to be able to share these recommendations to them! 2. Another feature I'd love for them to integrate within the platform is ROI tracking. They do walk through how to measure this but it requires you to do a somewhat manual data pull and sort it out via Excel. 3. I wish we had the option to remove the address entirely off the invoice. This can open security and privacy issues for at home based business like ours.

#### Reasons for choosing Goodshuffle Pro

TapGoods is a strong contender, for sure! They have so many great features, some stronger than Goodshuffle but their interface isn't as clean. Furthermore, their invoices are very busy and just not great first impression to the client. I believe they are newer though and have great potential so we may re-visit them in a couple of months.

#### Reasons for switching to Goodshuffle Pro

Booqable has great value but there were too many workarounds we had to push through to make the software work for us. Futhermore, there response time wasn't as quick as Goodshuffle Pro and this is critical to ensuring we are serving our clients as quickly as possible.

#### Vendor response

Thanks for the great review, Tammy! You're so right that customer service is essential for a software you're using day-to-day. We've recorded your other feature requests and will reach out to you directly on their progress. Thanks so much for being a part of the Goodshuffle Pro family. We're so proud to empower your growth!

Replied January 2021

---

### Awesome Event Rental Solution

- Overall rating: 5/5
- Reviewer: Cory F.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it’s been a great experience. Like any new process theres been a few bumps in the road, but the Goodshuffle team has an extremely fast response time to random questions, training needs for new employees, or pretty much anything else. As well as some fun gifs along the way.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Super low impact training to get everyone up to speed and not time intensive to get set up. This completely revolutionized our inventory management and tracking internally while also giving us a better tool for client contracts, invoicing, and payment tracking that allows full visibility to the entire team. Clients have been better about signing contracts faster and paying bills on time thanks to online signing and payment tools, and Regular digital Payment reminders.

#### Cons

Overal very happy with the product. There’s definitely some functionality we want to see added in the coming months to help with efficiency of communication between departments (Säles/warehouse/production) however we’ve been happy with how the development team has taken feedback and used it for long and short term improvements throughout the last year and half we’ve been using GoodShufflePro.

#### Reasons for choosing Goodshuffle Pro

Custom solutions were going to cost 10x as much and have a much heartier upfront adaption process/training. Other solutions not built specifically for the event world were missing key functionality. This was an ideal solution on multiple fronts and the team and Goodshuffle has been so great to work with throughout the entire process.

#### Vendor response

Thanks for the great review, Cory! We're so proud to hear we "revolutionized" your very powerful business. We are especially glad to hear you're enjoying the speed of quoting and payments, as those are so essential for any business owner. You are right that we have some *very* exciting new features coming in the next few months. In fact, we never have plans to stop building, so we are glad to hear you're excited to work with us as we continue to roll out things that make your communication (and life!) even easier. Thanks for being a part of the Goodshuffle Pro family!

Replied November 2019

---

### The best event rental software!

- Overall rating: 5/5
- Reviewer: Mackenzie D.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Keeps me so organized. Being able to keep trakc of all our clients, communicatuons, logistics, sales leads, inventory and more all in one place. The wishlist intergration with our website has significantly imcreased our sales!

#### Cons

Nothing off the top of my head. Even if we find glitches, need help or have an improvement they fix it for us. Their customer service is exceptional!

#### Reasons for choosing Goodshuffle Pro

Saw the exceptional customer aervice good shuffle has right off the bat. Tapgoods didnt like their demo as much

---

### Happy Customer

- Overall rating: 5/5
- Reviewer: Miriam B.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The experience with Goodshuffle has been great. customer service is always available to help and support our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to navigate and make changes or adjustments. User friendly software and works well with small business settings.

#### Cons

Report pulling was a bit of a hassle at the beginning. The way accounting transferred to QuickBooks created a lot of categories.

#### Reasons for choosing Goodshuffle Pro

Seemed a reasonable software for the company needs. Easy to navigate and set up.

#### Vendor response

Thanks for this awesome review, Miriam! We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth!

Replied April 2022

---

### Awesome Software!

- Overall rating: 5/5
- Reviewer: Sherronda S.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

The customer service is excellent. We can now have more than one person do quotes. All of our inventory with pictures is in one place. No more searching folders for pictures to put on quotes. No more separate quotes for rentals and flowers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I can't say enough about this software. We are a floral and event rental company. We are able to keep up with all our rentals. No more missed inventory, or over booked items. Anyone in our office can easily and effectively put a quote together and send it off. Quicker proposal means faster bookings!! It has been such a time saver. We can even put our florals on the same proposal which was a game changer. The customer service is really amazing! I decided to try it out late at night and while working I got messages for help and guidance. I really appreciate their quick responses and help!

#### Cons

No Cons with this software. I am very satisfied.

#### Reasons for choosing Goodshuffle Pro

Price, ease of use and for all the functions.

#### Reasons for switching to Goodshuffle Pro

Ease of use, maps to locations, inventory check in and out with pull sheets. Now my proposals can have flowers and inventory on one contract.

#### Vendor response

Thanks so much for this great review! We're thrilled you're so happy, and that you're seeing those faster bookings. We love being able to merge multiple parts of a business, too, such as your floral department and your event rentals. Streamlining is the name of the game! Thanks for being a part of the Goodshuffle Pro family.

Replied September 2019

---

### Get goodshuffle- you wont regret it.

- Overall rating: 5/5
- Reviewer: Ryan R.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has helped me scale tremendously. Less headaches with scheduling, and accounting. I can now focus on training my team and dealing with important client to client issues.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The QuickBooks integration is incredible. If you have QuickBooks Online, it should be required that you use it. It has streamlined so much for our team. Customer service is top notch. Best money you will spend for running a rental business.

#### Cons

Nothing. The software is easy to navigate and if yoh have questions reach out and they will do what is necessary to find your solution.

---

### Great Platform for organisation and budgets

- Overall rating: 5/5
- Reviewer: Emilie L.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are very happy with our current experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love the organisation and the pictures of the inventory. Our clients really like how simple it is. Seeing the incomes of different products is great The customer service is great

#### Cons

For credit card payments, the exact postal code needed has given a lot of negative feedback from our clients. We understand that it is for security but we still get a lot of complaints. On client’s quote, we would love to be able to change the amount of items directly the items without needing to click Edit on every Items. We have a lot of clients that change their numbers and its very long to edit every single items instead of just an arrow up and down or a double to change the number. When we are on the page of the day with all of the orders, we can see when a contract starts and ends. I would be great to see the actual times as well for faster organisation. For Example, instead of Start: 8am and End: 4:00 pm It could be Start: 8:00am to 10:00 am and End 3:00 pm to 4:00 pm for the delivery.

---

### Pine & Poppy Event Rentals

- Overall rating: 5/5
- Reviewer: Megan P.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love how easy it is to use for both our team and customers. The inventory tracking and accounting reports are our favorite! Also, the customer service is amazing! The trainings that they have provided are easy to follow and very informative. We often ask for help or for features we are looking for and the team responds within hours.

#### Cons

It would be amazing if there was a way to let clients know if a product was available or not when they are making the wishlist submission.

#### Reasons for choosing Goodshuffle Pro

Recommended by Render Events. We are so happy that there is a software specifically for the event industry.

#### Vendor response

Thanks for the 10/10 review, Megan! We are so glad you're loving both the software and the unlimited training and support. We're thrilled to have you in the Goodshuffle Pro family.

Replied November 2021

---

### Ease of use is Critical!

- Overall rating: 5/5
- Reviewer: Ginia L.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My clients love the pictures of rentals and the fact that they can see changes in rea l time while I work with them over the phone,

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it doesn't take long for new users to learn the program. The ease of use is great! The learning curve for new users is quite short. The task feature is great in helping employees keep on track.

#### Cons

the email feature keeps changing, I have to relearn it all the time

#### Reasons for switching to Goodshuffle Pro

ease of use and cost

#### Vendor response

Thank you for this wonderful review, Ginia! We're incredibly proud to empower you and your team in a way that's easy and works for YOU. It's especially wonderful to hear how quick it's been for your staff to learn the program — while the system is intuitive on its own, we're always eager to offer free training & support to get you there EVEN faster. We'd be more than happy to set up time with you to go over our Inbox and Custom Email Templates — send us a message in chat and we'll get back to you shortly. Thanks again for the lovely review and for being part of the Goodshuffle Pro family!

Replied April 2023

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### Best Software

- Overall rating: 5/5
- Reviewer: Dalissa S.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

To make short they help you instantly in any issues, go over and over to make sure you understand how to deal with the software. Free training other time, free instructional videos, They make you feel like family, with attend to a one on one training and to miss the staff you feel like you know them for years. Is you starting a business I will recommend you to try this system don't make the same mistake I make wasted my time with other complicate and expensive software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Invoice, I can customize my invoice information and color look very professioal. Free training other time, free instructional videos. Instantly customer support. Ask for [SENSITIVE CONTENT HIDDEN], Oh you will thing is a robot, because he have all ride answers, but not he is real, Hello I mean is (HUMAN)

#### Cons

I will say, Inventory don't get me wrong the inventory part is perfect the only thing I will love and I now will happen soon is to add more information about where you buy your items, Item information and how much you paid for the item that way maybe we can project how much money we have in inventory and a complete list of the items with the buy price for inventory report. But I know that will happen any time because they make implementation in the software and they listen to customer needs.

#### Reasons for switching to Goodshuffle Pro

Eventstable publicity

#### Vendor response

Thanks for the five star review! We're thrilled to hear you are loving the system and loving working with our team. We really do think of our users like family, so we're delighted to hear you feel the same way! Customer service and support is one of our top priorities and, like you mentioned, we're alway listening to our client feedback. We're proud to empower your growth, Dalissa!

Replied May 2020

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### Great Product and Customer Service

- Overall rating: 5/5
- Reviewer: Mike K.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

Overall, we have been very pleased with our decision to migrate over. I like how the the payment system works.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

GoodShuffle Pro really helps to streamline multiple business functions. The tutorials and access to customer service has been amazing.

#### Cons

There is nothing major, it would be nice if we wanted to discount a product, we had the option to lower the price no not apply a percentage discount and still have the system recognize it as a discount. I also would like it if there was a feature to check a box to tell the system not to charge additional deposit if a client adds a product after booking. I don't like to charge them an additional 30% deposit for the addition of a $10 table. Right now, when this happens, I have to update the deposit terms to a flat fee matching their original deposit.

#### Reasons for choosing Goodshuffle Pro

The sales rep at the ARA show was great and very informative. The trial period allowed us to really get a feel for the system.

#### Reasons for switching to Goodshuffle Pro

Dubsado had a fraction of the feature GoodShuffle does and it wasn't as specific to our industry at Goodshuffle is.

#### Vendor response

Thanks for the excellent 10/10 review, Mike! We're so proud to be streamlining the business and helping you continue to grow. We'll reach out directly about the feature requests you mentioned- at least one sounds like something we already have. As you mentioned, we're far more robust than any contract and invoicing system, since we were designed specifically with event rentals and other similar event companies in mind. We're so glad you're benefiting from our feature set and customer service and we're just thrilled to have you in the Goodshuffle Pro family!

Replied April 2021

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### Ease of Using The Software

- Overall rating: 5/5
- Reviewer: Bernando T.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I rate Goodshuffle Pro one of the best event management software available.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Having all the information the client needs to know to make an informed decision on a single screen (Proposal, Contract and Payment link).

#### Cons

Sometimes creating a new contract and payment policy can be cumbersome because the features are somewhat hidden.

#### Reasons for choosing Goodshuffle Pro

The ease of use and better price plans.

#### Vendor response

Bernardo, thank you so much for this awesome review! We're so happy you're loving the ease of use and the ability to make it easy for your clients to pay you. We'd love to answer any questions you have about contract creation — reach out to our team in chat and we'll get you booked on a session in no time. Thanks again for this fantastic feedback!

Replied May 2023

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### Awesome program!!!!

- Overall rating: 5/5
- Reviewer: maria E.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am happy with Goodshuffle Pro and I feel confident when using the good shuffle.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is wonderful all around. From the inventory to the billing. I find this to be a user friendly software.

#### Cons

The one thing I would like is to be able to have two emails for the customer. One for the customer and one for the planner

#### Reasons for choosing Goodshuffle Pro

Goodshuffle was recommended by another vendor.

#### Vendor response

Thanks for this awesome review, Maria! We are so thrilled that you're loving the ease of use of the program, and are especially pleased to hear that it makes you feel confident. That's what we're all about! Thanks for being a part of the Goodshuffle Pro family and for taking the time to write us this review.

Replied August 2022

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### GoodShuffle is Great

- Overall rating: 5/5
- Reviewer: Keith W.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Goodshuffle Pro has been an excellent addition to our process within the company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Goodshuffle Pro is great to organize inventory and invoicing for our clients as well as providing financial snapshots when needed.

#### Cons

Integration into our system was fairly easy to accomplish.

#### Reasons for choosing Goodshuffle Pro

We formed a committee within our company to explore various options and everyone felt that GoodShuffle Pro was the best choice.

#### Vendor response

Thanks for this awesome review, Keith! Glad to hear that you're loving our reporting features in addition to all the inventory management benefits! We find that's a common favorite among users. We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth!

Replied August 2022

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### Goodshuffle Pro for the Win

- Overall rating: 5/5
- Reviewer: Jeremy L.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

I was previously using RW Elephant to generate proposals, but I was on the hunt for a better product that offered more. I was looking for something that had a strong proposal presentation, inventory tracking, and easy to use software at an affordable price. I tried out a few different softwares before finding Goodshuffle Pro. I've been very impressed by their product, but I'm even more hooked on their incredible customer service. Their company culture is consistent across the board and it's apparent that they genuinely care about their customer's success. Whenever I reach out to their team with a question or issue, they respond extremely fast and always make it right. I'm so grateful that I found Goodshuffle pro and I would highly recommend them!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like most that the software meets my needs of being easy to use, affordable, tracks inventory, and has a clean interface.

#### Cons

I do wish that they had a mobile app for my team to use in the field. I may be mistaken, believe they have plans for this in the future.

#### Vendor response

Thanks for this stellar review, Jeremy! We are so thrilled you found your way to Goodshuffle Pro and have been happy not only with the software, but also our team. It's so important to us to be true partners with our users, so thank you for taking part in that culture. We love empowering your growth!

Replied April 2020

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### Too expensive

- Overall rating: 5/5
- Reviewer: Jessica A.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall, its been a great experience, I just think, it's not for event planner as there is other that are less expensive for management team and clients.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love everything about good shuffle pro, But For an Event Planner it is to expensive...

#### Cons

For an Event Planner it is to expensive... For people that have iventory it would be great prices, But I just want to manage my clients and team. I am looking in other options for management purposes, just because its too expensive. Other offer is $500 a year and the only reason I have not switch is because I do not want to start all over.

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### Most User-Friendly and Common Sense-Driven Software I've EVER Used

- Overall rating: 5/5
- Reviewer: Molly E.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

Excellent :)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Billing and Contracting have never been more streamlined and efficient. Inventory management is a breeze.

#### Cons

I do wish there were more customizations available before subscribing. There's definitely features available to me, and that I'm paying for, but that I don't necessarily need or use.

#### Vendor response

Hi, Molly! Thank you so much for your review — we're honored to support you and your business to become even more streamlined and efficient. Our team is so glad to hear that you're finding Goodshuffle Pro easy to use. Please don't hesitate to reach out in chat if you need anything! Thanks for being part of our community.

Replied July 2023

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Goodshuffle Pro Reviews, Pros and Cons - 2026 Software Advice