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Google Pay User Reviews
OVERALL RATING
Showing 1 - 5 of 326 reviews
Ashutosh
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
April 2022
Good payment option but optimization needed

Lacey
Verified reviewer
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
April 2022
Chaching
Pros
Being the pro at losing my debit card that I am, I've come to rely on using my phone and Google pay as a primary method of payment.
Cons
I can't say there is any issue with it that I've ever experienced!
Reasons for switching to Google Pay
Goggle pay was the preferred method on most sites and at most stores so i just made it my default app for mobile pay.

Revanth
Verified reviewer
Company size: 51-200 employees
Industry: Consumer Services
Time used: More than 2 years
Review Source: Capterra
September 2021
An Excellent Software for Mobile payments
I don't need to have coins or changes to give any local shops to buy small goods, just few clicks using google pay and transaction in done either in bulk or just in coins. And with the security it gives us, it is trust able.
Pros
I have been using Google pay for long time now and i am highly satisfied with it. We can transfer money using phone to anyone and we can even chat with them, this is an amazing feature. I liked its Interface its simple yet advanced which includes every bit features required to do online money payments or money transactions. We can transfer money to friends, local shops, online stores, buy tickets, pay many types of Bills, etc. There are lot more features that helps us to maintain our monthly expenses properly. Not only Google pay helps to maintain money payments but it even gives us Rewards. For me I use it daily to do online transactions, its easy and secure. I even got into few problems while transferring money, but i contacted their customer care, they helped me out in resolving the issue in no time. So Google pay is good to go as a Mobile payment Application.
Cons
I didn't saw anything missing or anything that need to improved

triyoga
Verified reviewer
Company size: 1 employee
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
May 2021
with one tap everything becomes easy with google pay
I still use google pay when I visit abroad, especially Singapore or Australia, because in my opinion, it makes it easier for me to transact there, especially the transportation.
Pros
I used Google Pay for the first time to transact in Singapore, and I was helped by the smooth tapping process on buses and trains. As well as many shops that have supported shopping there. And made easy with the payment method using PayPal where I save my money for overseas transactions on PayPal.
Cons
In my first setup, I have to spend a lot of time there, the verification process in my opinion is a bit long compared to other applications. but I understand that because Google guarantees its users to be safe in transactions.
Shaileshkumar
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
April 2022
Digital Gateway of Payment I have ever Seen in My Life!
Google Pay appears to be counting on the convenience of having everything in one location. It's a big project with a lot of features to help you handle your money with ease and safety. If you want to have mobile payment, cards, and money management capabilities all in one app, Google Pay is a fantastic choice.
Pros
For my transactions, it is extremely safe and secure. Comparing various apps was quite beneficial. Multiple bank accounts can be added. By entering a secure PIN, we can check our account balance. You can avoid the trouble of having to carry your cards, passes, or tickets in your wallet, as well as searching through your wallet or handbag to find them. Once you've loaded a scanned copy onto your phone, you won't have to worry about leaving them at home. Your data will not be sold to third parties or shared with retailers, according to Google. The cash-back rewards are actual cash, and they will be deposited into your Google Pay account. If necessary, you can deposit the funds into your bank account. Really, i am enjoying this Google pay app for my running business.
Cons
Sometimes transactions are failed may be due to internet connectivity problem or mobile software internal problem, otherwise I like this Google pay app.
Reasons for choosing Google Pay
I had problem with Paytm app, updating my details. And, I heard about google pay from my friends. So i selected this Google Pay.
Reasons for switching to Google Pay
I had submitted my all the documents for the KYC. But they did not updated my details. So i switched from Paytm to Google Pay.