Google Pay

RATING:

4.6

(831)

About Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Android Pay uses virtual account numbers instead of bank account or card details. This helps to add a security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fing...

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Google Pay is available for free

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Google Pay Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Pay

1 - 5 of 829 Reviews

Gitte

Hospitality, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Best Wallet App!

User Profile

Lacey

Verified reviewer

Leisure, Travel & Tourism, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Chaching

PROS

Being the pro at losing my debit card that I am, I've come to rely on using my phone and Google pay as a primary method of payment.

CONS

I can't say there is any issue with it that I've ever experienced!

Reasons for switching to Google Pay

Goggle pay was the preferred method on most sites and at most stores so i just made it my default app for mobile pay.

User Profile

Scott

Verified reviewer

Computer & Network Security, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Google pay payments and server issues review

It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless

PROS

It helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation

CONS

The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day

Reasons for switching to Google Pay

Too much kyc and have to load money in the wallet to make transactions

Candace

Fishery, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Amazing love it

PROS

I love how I can pay other restaurants and other markets with this. It's easy to use and fast deposits.

CONS

The customer service needs to be a little more better. Kinda hard to get someone to respond to an email.

Carol

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Security Breach - unable to REMOVE my credit card info!

The ease of use was nice, but with their refusal to delete my credit card information, after I used it for what was needed. It now makes my credit card suseptible to unauthorized & spontaneous, unapproved uses. I used to be able to safely delete the credit card and go in, when I planned to use, afterwards always deleting the card and giving me peace-of-mind. NOW because I used it to pay a one-time offer for a subscriotion, which holds a different card, they insist to have an alternate card for renewals (even though I would NEVER renew through Google). This seems like a scam to get additional private credit card information, against my will. I will NEVER use Google for payments EVER again!!!

Reasons for switching to Google Pay

The ease of use was nice, but with their refusal to delete my credit card information, after I used it for what was needed. It now makes my credit card suseptible to unauthorized & spontaneous, unapproved uses. I used to be able to safely delete the credit card and go in, when I planned to use, afterwards always deleting the card and giving me peace-of-mind. NOW because I used it to pay a one-time offer for a subscriotion, which holds a different card, they insist to have an alternate card for renewals (even though I would NEVER renew through Google). This seems like a scam to get additional private credit card information, against my will. I will NEVER use Google for payments EVER again!!!