Google Pay

RATING:

4.6

(730)

About Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Android Pay uses virtual account numbers instead of bank account or card details. This helps to add a security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fing...

Google Pay Pricing

Google Pay is available for free

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Not Available

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Google Pay homepage

Google Pay Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Pay

1 - 5 of 730 Reviews

Gitte

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Best Wallet App!

User Profile

MD Abu

Verified reviewer

Education Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

A great payment method straight from Google

Overall, I am very satisfied with Google pay. It is the only platform through which I can get my money on my wallet from the google play console. Easy to setup & use. It will be great if it supports more countries.

PROS

The software comes directly from google. Therefore there are no questions about security compensation. It is very useful & easy to make payments with a native credit/debit card through Google pay. It has been a blessing while we set up our play console. Fast, secure & can be accessed from anywhere.

CONS

Available to very few countries & very currencies. Accept limited numbers of banks & cards for payment. International payment faces issues sometimes.

Reasons for switching to Google Pay

It is more easy & Convenient to use.

User Profile

Scott

Verified reviewer

Computer & Network Security, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Google pay payments and server issues review

It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless

PROS

It helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation

CONS

The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day

Reasons for switching to Google Pay

Too much kyc and have to load money in the wallet to make transactions

hari

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

The Top Payment App: Google Pay

I use this application to transfer and receive payments for a variety of things, including phone recharges, power payments, dish TV recharges, online and offline purchases, and paying my electricity bill. Overall, it has been really beneficial to me and made my life simpler.

PROS

Quick payment service that is easy to use anywhere, at any time. It is dependable and safe. The nicest part is that we receive points and money for making purchases. I can instantly receive a digital payment receipt that I can share with another party for acknowledgement, and I can also check the balance in my bank. It also offers excellent customer service. Additionally, it sends reminders for regular payments, which is a great feature.

CONS

It is a highly safe and dependable application, although occasionally payments get caught on the bank server, slowing down processing. I have occasionally had problems with payments failing, necessitating further payments.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2021

Not a best platform for transactions but have some good features

Overall , gpay is good to have application as many consumers support this kind of payment method. But you can't rely on only gpay method and would suggest to have multiple options even if you are user or vendor.

PROS

In-app and online purchases, with support of all the UPIs. Option to send a text to user as well as option for send/request money available. Good cashback offers and promotions on festivals. Easy to find contacts with names. Security of fingerprint and pin. Transfer limit.

CONS

Sometimes it gets stuck and gets very slower to load. Bank accounts needs to be re-registered frequently. Sometimes payment gets into processing phase but does not fail. It remains in processing for even 2 days and then it gets paid. So user can't wait till two days and we have to pay duplicate extra amount to user and then ask them to resend back which is quite not good. Customer support is not good and delayed.