About Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices.

Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores.

Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music.

Android Pay uses virtual account numbers instead of bank account or card details. This helps to add a security layer to making payments. Users who have a fingerprint-reader feature in their sma...


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146 Reviews of Google Pay

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Showing 1 - 20 of 146 results

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November 2020

User Profile Picture

Maheni from Onsource

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Google

Pros

I can link just about any card to my Google pay account which makes it past easy for me with most vendors accepting Google pay.

Cons

So far everything is just fine,I highly recommend using google pay

April 2021

Jenny from Jason’s Paint and Body

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Must Have Software

Overall this has been a very pleasant experience with the Google Pay software! I highly recommend! Payments are easy to make and receive with this software and has a lot of great added features with customer support just a click away!

Pros

Making and Recieving payments is super easy and convient.There is so many features included with this software and navigation is a breeze.Plus perks for spending money as well! Clients can easily make payments to the shop with this software, more payment options the better for the buiseness! I would definitely recommend this software!

Cons

The initial set up of the software was not as user friendly as I would have liked it to be.Also the idenity verification process was very long and drawn out it seemed. I was not happy with that. Other than those two things I enjoy using this software!

Reasons for Choosing Google Pay

I enjoy google products and I can trust google has amazing products!

April 2021

Pavan from Tata consultancy engineering

Company Size: 501-1,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2021

Google pay user benefits

As I said earlier it is fast & secure payment options than other apps in Market , but now a days I do not know as people are using this app most often ,Google pay instead of cash back offering discounts on things , I used the discounted vouchers some times but it's no discount actually, it's promotional scheme or tie up with endorsement companies. All I mean to say they should give cash back instead of discount vouchers.

Pros

It is fast & quick & secure option to pay.

Cons

It may times hangs & asks to enter account details again & again. It works most of time good but when there is very much priority & urgency it will not accept password & smooth transaction.

April 2021

Cloency from N/A

Company Size: 1 employee

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

April 2021

Google Pay is a great alternative to Zelle and Venmo

Pros

I used Google Pay throughout college to charge and pay my friends for various payments. The great thing about Google Pay is its integration with your Google account, which I assume most people have.

Cons

Google Pay is pretty much as seamless as possible. It would be great to see charges (from using credit cards to pay) become lower than its closest rivals, but I am aware that these merchant fees are dictated by payment processors. It would be great if it could utilize crypto to alleviate that problem.

January 2020

LOUIS from LionRT

Company Size: 11-50 employees

Industry: Computer Hardware

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Functionality

4.0

January 2020

Android Pay offers a fluid and secured option for our team's company purchasing needs.

Android Pay allows our company and team an increased level of security as in how and when our company credit card is used. We believe that in the near future Android Pay will be more widely used as more optional and standard form of payment.

Pros

Android Pay's lightning fast transaction response at point of sale and its security encryption capability made its use most attractive to our team on company endorsed purchase activity. With Android Pay, we have found that company supported credit card information is only required as a one time entry and upload. This is most welcome in case there is a security breach our information is not lost or compromised.Our vital credit card information is protected as the physical card itself is not needed to complete the transaction.

Cons

What we found lacking in Android Pay was that there were a few key retailers that didn't recognize Android Pay as a form of payment . On balance we have found that many more retailers do except Android Pay and that many more are currently adopting Android Pay as a form of payment. On balance we are looking forward to its further adoption as retailers and service providers progress with this kind of technology.

Reasons for Choosing Google Pay

We were attracted to the functionality of Android Pay across hardware platforms not limited by a manufacturer's version of Android OS since Android Pay is supported by Google itself.

March 2020

Sam from Sam Houk Creations

Company Size: 1 employee

Industry: Computer Networking

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Functionality

5.0

March 2020

Android Pay Review

Android pay is an excellent tool for the use of my business. I really enjoyed working with the tool for my purchasing needs.

Pros

I really like android pay. The ability to use it with a standard credit card reader is probably the best feature.

Cons

The ability to send money with android pay is missing so a different application is needed to transfer money to friends.

Reasons for Switching to Google Pay

Apple Pay did not work for my android phone.

December 2020

User Profile Picture

Harsh from Meditab

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

December 2020

Have experienced worst experiences

If you are a person who want important transactions to take place on urgent and daily basis, think twice. I don't use gpay for urgent business transactions to avoid discrepancies, yet my personal problems are solved all under one roof.

Pros

If you are a daily online payment portal user and want all your money handled or managed from a single interface, then google pay can help you in most of the transactions like direct user transfer or bank transfer.

Cons

Google pay should definitely work on bank errors and their relations or connections with each individual bank. Due to weak server connectivity from their side, we sometimes suffer due to hindrances in important transactions

February 2021

Samuel from LPI

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2021

Easy Business applications

I am very pleased with its use and application.

Pros

Google Pay has allowed my small business to add another revenue stream and also helps in allowing customers to feel included when they see the sign.

Cons

Getting use to Google pay and learning its set up in the beginning can be strange especially when you other applications that you use. Just be patient and it will be worth it.

April 2021

User Profile Picture

Miroslav from Inphinity s.r.o.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Best mobile pay app for Android

I started using the application in 09/2020 when I bought a smartphone with NFC. Nowadays, everyone carries their smartphone with them at all times. There is nothing better than not worrying about whether you forgot your wallet at home or in the car. It's fast, convenient and safe.

Pros

The application doesn't even have to be started when paying. For smaller payments, just turn on the screen, for larger ones, just unlock the smartphone. Possibility to add multiple debit cards. Possibility to add loyalty cards. View all payments made. Simply the best.

Cons

I can't find anything to complain about the app. However, I'm a little annoyed that payments via Google Pay are available in my country (Slovakia) only via mobile. You can't pay with a watch via Google Pay.

February 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

February 2021

A good begining for a future common paying method

Overall, I think this function is still developing and it's becoming a safe method of payment for the future. I hope it develops well so we can use it more often in stores.

Pros

What I like most about google pay is that you can use it for some online payments such as youtube. Also, it's helpful to save credit cards for using them on websites that you are buying from for the first time.

Cons

The thing I dislike is that when you enter an address for shipping it predicts that address in other websites. I think this service should only fill the payment spaces and leave the shipping address for manual filling.

October 2017

Anoosha from Taashee Linux services

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2017

Review of Android Pay Software:

Android Pay, like its many competitors, still have a lot of room to grow in terms of both users in general, along with the addition of more banks and international markets.

Pros

Android Pay is a secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Over one million retail stores across United States have Android Pay enabled device readers. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Rather than using bank account or card details, Android Pay uses virtual account numbers, thus adding another security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fingerprints. Supported Operating System(s): Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

Cons

You can't use it everywhere The biggest problem with mobile-payment apps: You can’t count on being able to use them. Which system you have access to depends on what phone you have, and you’re also limited by what stores will accept. Apple Pay and Google Wallet are the most widely accepted right now. Theoretically you can use either at any retailer equipped with the latest contactless credit card terminal. By October, most stores will have to update their machines anyway in order to be compatible with new chip-enabled credit cards. So many stores will also buy terminals with the contactless technology. But just because a retailer can accept mobile payment doesn’t mean it will. With plans to launch their own payment system, Wal-Mart, CVS, and Target are among the large retailers blocking Apple Pay and Google Wallet on their terminals.

November 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2020

Say goodbye to carrying around cards

I had to switch to google pay when my new phone no longer supported samsung pay. So far I am pretty happy with it.

Pros

It has a vast amount of features that allow you to leave your wallet, and or purse at home. Not only can you use it to pay with at stores but it also stores your membership cards, and you can send/receive money with it for free.

Cons

My biggest issue is that even though I could have just entered either my pin or unlocked my phone with my fingerprint during purchases it will sometimes decline my purchase and have me reverify by unlocking my phone. It doesn't do this all the time either so it's inconsistent.

Reasons for Switching to Google Pay

my new phone doesn't support samsung pay

January 2019

Mario from Philippine Airlines

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Payment on the Go!

All in all, I can say that this is one of the best application that I've used so far on the Smart phone aside from playing games. It would be better if there will be more features developed or improve in that way all can enjoy and use this wonderful application.

Pros

At first, I was really hesitant on using this application since it's relatively new to me and we're talking about money transations. I took the risk and it was really amazing. So easy to use, fast transaction and worry-free about my due dates. Since then I'm a believer of this software. Nice one!

Cons

Since a lot of people nowadays uses cashless mode of payment, I think the developers should also expand their network as the Terminal for Android Pay are very limited especially for physical stores. More terminals means more options for payments.

January 2021

Alexandro from Alexandro Puglia

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Google Pay = pas de carte physiquement

J'ai utilisé google pay quand j'ai acheté un nouvel ordinateur la 1er fois. Le système de paiement est rapide mais peu de gens l'utilisent. Je recommande cette application qui a la sécurité de Google.

Pros

C'est une des applications les plus simples pour les paiements dématérialisés. Il suffit de connecter votre compte bancaire ou votre carte de crédit. Rapide d'installation. On obtient un dépôt et un retrait sur notre compte à la demande. Une fois que vous l'aurez reçu, vous devez confirmer pour envoyer et recevoir de l'argent c'est une bonne sécurité. Vous pouvez presque tout payer aujourd'hui, à condition que les équipements nécessaires soient présents. De plus, avec cette application, vous pouvez payer à peu près n'importe quoi. Le loyer, la nourriture, etc...

Cons

Il n'y a pas de notification quand une personne à bien reçu le paiement de votre part, cela peut être améliorer. C'est un mode de paiement en plein développement, il n'est pas encore présent dans différents structure commerce, il faut du temps pour que cela soit généralisé. Vous n'avez pas de carte bancaire sur vous.

February 2021

Tanuj from IIIT Delhi

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Google Pay: All Your Payments Simplified

Overall, Google Pay is a ubiquitous and fantastic option for all types payments of online, whether via UPI or via cards. It provides a simple interface and has everything you need to transfer money online.

Pros

Google Pay is one of the most vital applications I have on my phone, simply because of how essential its usage has become on daily basis. It provides a simple interface to set up UPI with your credit/debit cards and has been widely adopted by merchants and customers alike. It makes the process of online payment as simplified as possible and works with almost all major applications with payment options.

Cons

I haven't encountered any particular issues with Google Pay in my 2 years of usage. It works well and is a breeze to use.

April 2021

Elizabeth from Malarkey Digital

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Easy to Use and Great Customer Service

Overall I have used Google Pay to send payments to vendors, contractors, and friends alike, as well as accept payments from clients. It's easy to use when you need to make a quick transfer and being able to reach a human if necessary is a great perk.

Pros

Google Pay is widely available and trustworthy. Most people are familiar with Google and by extension Google Pay. It is easy to set up and deposits are made quickly. The group requests feature is also a great option for dining out with friends. I've had to contact customer service in the past and of all the payment apps I use regularly, Google Pay is the only one that I've been able to actually contact a human being.

Cons

The updates made to the app have solved most of the frustrations faced in the past. My only concern is, of course, privacy when dealing with an org that has access to so much of your personal information, however, I don't feel like that can be avoided.

April 2021

shameem from Glider Gloves

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Google pay - make your wallet digital

On a business front, with our employees, one credit card can be shared between multiple people without them needing the physical card. Very convenient only pitfall is if someone losses the device the app is on. This could lead to a possible security/fraud issue.

Pros

- very easy to launch the app and pay at purchase terminals that have tap - easy to add and switch between credit cards - option to view transaction history for each card stored on the app

Cons

- Unlike using a plastic credit card, on printed receipts it does not show the correct last 4 digits of the credit card used. This can make things difficult when doing a return and identifying which card was used.

December 2020

DHEERAJ from ACCURATE INSTITUTE OF MANAGEMENT AND TECHNOLOGY

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

GOOGLE PAY IS BEST APP AMONG THE PAYMENTS APPS.IT IS SECURED AND VERY EASY TO USE.

Pros

FASTEST WAY OF PAYMENTS SYSTEM IN THIS APP IS THE CAUSE THAT PEOPLE USE THIS APP.AND THE USERS ARE INCREASING DAY BY DAY OF THS APP FOR FASTER PAYMENTS.I RECOMMEND MORE PEOPLE TO USE THIS APP.IT IS VERY SECURE AND HAVE GOOGLE SECURITY.

Cons

I LIKE TO USE THIS APP BECAUSE OF IT IS EASY TO USE AND IT WORKS IN VERY HASSLE FREE WAY.PAYMENTS TAKE ONLY FEW SECONDS FROM THIS APP,IT IS THE FASTEST WORKING APP AMONG THE PAYMENTS APPS.

April 2021

hemant from Self

Company Size: 1 employee

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2021

wonderful finance app

Google pay is must ap pfor use. Google has to improve features of app.It has difficult to imigrate. There is other optional app having good features are available.

Pros

Google pay app very useful to pay buisness and to pay friends and relatives in emergency.Also get cash back rewards and coupion offfers on transactions.

Cons

Google pay sometime get stuck in transactions or errors,creating confusion.

January 2021

Mausjohn from Sak Dot Foodz

Company Size: 1 employee

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Googoo over Google Pay

I've used it so long I forget I have it sometimes. Tap my phone pay and then walk away.

Pros

Not having to reach into my pocket and rifle through my wallet showing everybody my funds. It has streamlined my life.

Cons

It's completely user friendly. It's can be a bit confusing if you're a first time user. However the customer service was flawless.