All Google Pay Reviews
1-25 of 804 Reviews
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Gitte
Hospitality, 1 employee
Used more than 2 years
OVERALL RATING:
4
Reviewed March 2023
Best Wallet App!
Joseph
Verified reviewer
Civil Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Agrxis Review on Google Pay
I've generally had a good experience with Google Pay. I value the convenience of being able to make payments with only a few taps on my phone, and the software is user-friendly and intuitive. Google Pay has taken over as my preferred mode of payment, whether I'm splitting a bill with friends or shopping. I particularly value the additional security precautions, such fingerprint authentication and the option to lock my card in the event that it is lost or stolen. Although there have been a few minor issues with installing the app and connecting my accounts, these issues have been rather simple to fix. All things considered, I wholeheartedly endorse Google Pay to anyone searching for a quick, safe, and practical solution to handle their financial transactions.
PROSI truly adore making purchases with Google Pay! I can pay for my purchases without having to carry my wallet around because it is simple and handy. I can transfer and receive money from friends and family fast thanks to the app's user-friendly interface. Additionally, the security features are top-notch, so I know that my financial and personal information is secure. I value being able to simply keep track of all of my transactions in one location. I think Google Pay is a terrific payment tool overall, and I heartily endorse it to anyone looking for a simple and secure way to manage their money.
CONSAlthough I generally enjoy using Google Pay, there are a few aspects of the app that I find frustrating. One of the biggest issues I have encountered is the occasional difficulty in setting up the app or linking my cards to my account. It can be time-consuming to troubleshoot these problems, and it can be frustrating when I'm in a hurry and need to make a payment.
Scott
Verified reviewer
Computer & Network Security, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Google pay payments and server issues review
It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless
PROSIt helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation
CONSThe bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day
Reasons for switching to Google Pay
Too much kyc and have to load money in the wallet to make transactions
Tabasom
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
The best thing yet!
I love that I don’t have to carry my bank card with me anymore.
CONSThat if my phone is off I won’t be able to make payments.
Jenny
Hospitality, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
Not Happy
I made a payment of rupees 500 on [sensitive content hidden] through Google Pay but due to network failure my money got deducted and I have not received any refund yet. I'm still waiting for a refund.
PROSIt is easy to use but had a bad experience, can't trust it.
CONSMoney deducted because of network issue but didn't not get refund since date [sensitive content hidden]
Reasons for switching to Google Pay
Due to bad experience I had on [sensitive content hidden]
Samantha
Verified reviewer
Higher Education, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Google pay is the modern way!!!!
It's definitely a recommended app to have it won't leave you disappointed
PROSIt's like a Bank in your fingertips, I love everything about Google pay,
CONSI haven't found anything that I dislike about Google pay
Reason for choosing Google Pay
It's got everything we need or want in one app that's free compared to the premium services that other companies offer.
Stephen
Food Production, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Google Pay Services
The ease of implementing the service, the widely recognised availabilty of the service and the rapid growth of this payment method being used on a lot more platforms.
CONSNothing! Literally is all good!! Not a bad word to say
Reason for choosing Google Pay
So much easier to use than so many of those I mentioned, better platforms and better rates and easier implementation.
Mohit
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2024
Not Much Effective mode of Payment
Easy to Use Widely Accepted Multiple Functions like payment, money transfer, mobile rechage etc
CONSUser interface is not very good hard to get the trasaction history hard to add or activate the bank account
Mihaly
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2024
My opinion for Google pay
Everything was good and ok I recommend with trust
PROShow it was created how do I feel safe when I pay with my mobile phone
CONSThere is nothing wrong with Google pay from my point of view it is wow
Ludmila
Verified reviewer
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Google Pay usage
very easy control of may card, I can choose which I want to use
CONSnothing, very good application for every day
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2023
In my opinion it is the best UPI transaction application available becouse of the high security of money and information
Most impressive thing is the effortless and safe transactions with a high security of money which is most important.
CONSI had to face lot problem while linking my debit card to google pay which was lil bit irritating.
Lakhan
Government Relations, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good payment app
Very good.i enjoy using this app for my daily transaction
PROSEasy to transfer money to anyone and anywhere
CONSNo cons.i have not seen any cons in it yet
Ryan
Automotive, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Easy to Pay, Easy to Get Paid
Overall, I have found Google Pay to be exceptionally easy to use to make payments on a purchase and to receive money (as a vendor myself).
PROSGoogle Pay comes with any android phone or device. Its free to use. It is easy to use and almost anyone can quickly learn to at least add a payment method and make a purchase be it in person at a POS or online. Making online payments is super easy, especially now that most vendors accept google pay. Google pay can act as a bank or it can act as a wallet, storing multiple payment methods from giftcards to bank accounts and credit cards - all of which are securely stored virtually. It also lets you store and manage key-tag barcodes for grocery stores, gas stations and most stores.
CONSSo far, I have yet to find something I do not like about Google Pay. In its first iteration, it did lack some of the features it has today but since that has been addressed, I cant find anything I dislike about it.
Reason for choosing Google Pay
The other products charge too much to the vendor for use. This has actually been why many stores have decided to stop accepting Apple Pay.
Gitte
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Best Wallet App!
I do not like the fee google charges me when dealing with debit card payments, but overall this is comparable to or better than Apple pay. It also has a great chat and messaging service.
PROSI always lose my debit card, when my daughter introduced me to google pay it changed my life personally and my local business! I think google pay has more features than apple pay and is more user-friendly for those who are wiser in years :)
CONSThe server went down a few times over the years I have used it, but what server doesn't?
Reason for choosing Google Pay
It integrated best with the other services I use
Reasons for switching to Google Pay
switched phones
Jenny
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Must Have Software
Overall this has been a very pleasant experience with the Google Pay software! I highly recommend! Payments are easy to make and receive with this software and has a lot of great added features with customer support just a click away!
PROSMaking and Recieving payments is super easy and convient.There is so many features included with this software and navigation is a breeze.Plus perks for spending money as well! Clients can easily make payments to the shop with this software, more payment options the better for the buiseness! I would definitely recommend this software!
CONSThe initial set up of the software was not as user friendly as I would have liked it to be.Also the idenity verification process was very long and drawn out it seemed. I was not happy with that. Other than those two things I enjoy using this software!
Reason for choosing Google Pay
I enjoy google products and I can trust google has amazing products!
Jason
Arts and Crafts, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Ease of use
I have realized it's not only a wallet but it will store gift cards
PROSDon't need to carry a wallet and all payments made are logged no need for recipes faith that Google will be there to help
CONSThere are no features I like least it is a well thought out product safe to use and great assistance
Reasons for switching to Google Pay
Google is on all android devices making it easy to set up
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
One of the best applications for UPI enabled payments.
I use Google Pay for my daily expenditures. If helps me to save the fractional costs. I found that instead of paying in round figures at a POS, I can exact amount payments easily with Google Pay. It makes life easier.
PROSGoogle Pay is very fast and secure. We can pay for numerous utilities like electricity, piped gas, broadband, subscriptions, prepaid recharges and many more seamlessly via their mobile application.We can directly pay from our bank account to the merchant's bank account anytime and from anywhere for free of cost (for INDIA and subsequent regions). It is trustworthy app and it remembers our automatic payments and transaction history.
CONSThere are no such cons. Earlier their used to be more offers in terms of direct cashback, but now all the scratch cards are majorly partner coupons which are not such useful. But apart from that, it does its job well, I have 0 complaints with it.
Marek
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Google Pay - 5/5
My overall experience with Google Pay was positive. I found the app to be a convenient and secure payment solution for both physical and online transactions.
PROSWhat I liked most about Google Pay was the convenience it provided. Being able to pay for purchases with just my smartphone was very convenient, especially in situations where I didn't have my physical wallet with me. Additionally, the ability to quickly and easily transfer money to friends and family through the app was a useful feature. The added security provided by Google's protection systems also gave me peace of mind when making transactions with the app. Overall, I found Google Pay to be a very user-friendly and practical payment solution.
CONSOne thing that I liked least about Google Pay was that it wasn't universally accepted by all stores and merchants. Although it was very convenient when I could use it, there were times when I still needed to use my physical credit card or cash. Additionally, the app's interface could be a bit confusing at times, particularly when it came to adding and managing payment cards. Overall, however, these were minor issues and did not detract significantly from my overall positive experience with Google Pay.
Raj
Mining & Metals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Pay And Receive Money Securely
Google Pay streamlines your payments securely at any time and rewards you for regular use. You can control your finances and enjoy an easy-t-use interface for instant mobile payments.
PROS1. It is backed by one of the world’s most successful companies. Google’s brand equity adds confidence amongst users about its safety. 2. The money is transferred to the desired user/s instantly. 3. You can keep track of different people, businesses, and bill payments. 4. Google Pay rewards you with cashback, promotions, discounts, offers, rewards, etc. 5. You can check the transaction history, view account balances, and set up regular payments for bills, recharges, and more. 6. You can invite friends to use Google Pay, and both of you get rewarded. 7. You can also chat with the user before and after the fund transfer to facilitate proper communication. 8. You can set up multiple bank accounts using UPI or add debit and credit cards. 9. You can lock the mobile app with a pattern or fingerprint. 10. It is straightforward and intuitive to use the app.
CONS1. Sometimes, payment does not go through, and you are not sure whether it will be canceled or not. 2. It hangs pretty often. After you click the make payment button or when you open rewards.
Meric
Verified reviewer
Import and Export, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Google Pay Reviews
I would say that my overall experience with google pay is obtaining a general satisfaction in the use and ease of use as an alternative to other electronic payment methods .
PROSWhat I like most about Google Pay is that data security is very important in the use of a software and I noticed as a user and database administrator that Google Pay is one of the safest payment methods because the company has its own servers which makes it easier. The processing of payments is automatic and very safe because the processing times are the shortest in the market and I really like it. Google Pay as an electronic payment method remains reliable for its users. Transactions are secure throughout the process
CONSGoogle pay is a payment method available for most google platforms. This service would gain a lot if it could be decentralized. That is to say available universally like other payment methods such as paypal, etc...
Reason for choosing Google Pay
It is the only payment method available to make purchases on the google platforms
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Google Pay! The best Payment System till date.
Overall I would say it is a excellent product. Deigned very well keeping in the mind the mass public and and their needs. Digital payments have become so much easier with the availability of Google Pay.
PROSThe best part about Google Pay is the the ease of use. Making and receiving payments has become so easy for both teenagers and adults. It is so easy to use that it took me just once to teach my mother how to use it. Google Pay also allows you to make bank transfers right from the convenience of your current location. No matter which bank or branch; all it takes is a clock of a button.
CONSThe only issue I have had with the soft is the inability to link multiple accounts or a non resident account. I work in a different country form my home country and as per the government guidelines I need to have a Non Resident account for all earnings made from a foreign country. However, once deposited in the Non Resident account the money is converted to my local currency. This account cannot be added on Google Pay. I also attempted to add another account which also belongs to me but there is no option to ad account details and Google Pay automatically attempts to search for the account via mobile number linked to the account. Even after having the same number linked to the account Google Pay can still not find my account.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
google pay : Convenience paltform for all needs .
It is a secure way to handle both personal and professional transactions. The best part about it is that it sends reminders for monthly payments. Instantly receiving a digital payment receipt allows me to verify my bank balance, acknowledge the transaction with the other party, and share it with them.
PROSIt was simple for me to buy things and pay with my phone while I was out, which is great for when I forget my wallet. Once set up, it functions effectively for transactions. Because it is a widely used platform, it also creates the ideal software for commercial services. These days, more businesses are accepting Google Pay as a form of payment. It is reliable and secure. The best feature is that for making payments, we get money and points.
CONSThe app in general sends out a lot of unpleasant alerts. The app's reward system is supposed to be its most popular feature, but recently I don't even go there because I know there won't likely be any coupons that can actually be utilised due of the limitations and conditions associated with those coupons. The bank's app server occasionally experiences connection issues.
Rakesh
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
World's best mobile payment gateway
Few years ago I started using google pay, now all my family members using this wonderful thing only because of my recommendation. So, I will recommend google pay to anyone all around the world without any hesitation, only because of its security level and user experience.
PROSIts security level and data protection is damn good. On many occasions, I go and travel a long way without hardcash, At that time, the only hope for money with me is google pay . It became a companion for me.
CONSOnce my bank account linked with google pay is automatically unlinked. At that time I suffer a lot without any hard cash with me. So, they need to improve their relationship with all the banks. Otherwise it will affect the users. And sometimes, when making payment to others money is debited from my account and not credited to them for whom I have sent. Even though the money back is guranteed in this situation, it suffers me a lot.
rohit pratap
Consumer Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Features of Google Pay
my overall experience is super..only and only Google pay is a complete financial assistant , which make my life super relaxed and save my precious time . Amazing and smart Google Pay is doing great job in my life.
PROSI am using this Google Pay from the last 5 years, the best ever experience...great system ..amazing.Always work like a financial assistant ,always ready for help.Amazing features.one of the best payment system in the world.
CONSsome time due technical reasons , i face some payment problems ...reasons are many like server busy or data problem or network problems.In such conditions, i face some problems ,especially when the mobile network is almost zero..but these problems come in one or two times in a year.Over all our financial assistant means Google Pay is doing great and amazing job.
Hari
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best Payment App
I really like the UI.Their NFC feature for credit cards is amazing.They always come up with exiting games within the application and thats cool.
PROSI have been using Google Pay since its launch and I found it very helpful. It has a very clean UI compared to other apps like Paytm or Phonepe. Also, I rarely saw any problems using it. They have almost everything on their app, from fast tag to credit card bill payment and everything is simplified. You will never feel lost in the app. Their reward system is also great, you will get decent offers.
CONSWhile adding cards for NFC you have to contact bank support and trust me there a little sync between the bank and google pay team. That is the only issue i am facing while using the app. I cant add my debit card for payments.