All Google Pay Reviews

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Gitte

Hospitality, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Best Wallet App!

User Profile

Joseph

Verified reviewer

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Agrxis Review on Google Pay

I've generally had a good experience with Google Pay. I value the convenience of being able to make payments with only a few taps on my phone, and the software is user-friendly and intuitive. Google Pay has taken over as my preferred mode of payment, whether I'm splitting a bill with friends or shopping. I particularly value the additional security precautions, such fingerprint authentication and the option to lock my card in the event that it is lost or stolen. Although there have been a few minor issues with installing the app and connecting my accounts, these issues have been rather simple to fix. All things considered, I wholeheartedly endorse Google Pay to anyone searching for a quick, safe, and practical solution to handle their financial transactions.

PROS

I truly adore making purchases with Google Pay! I can pay for my purchases without having to carry my wallet around because it is simple and handy. I can transfer and receive money from friends and family fast thanks to the app's user-friendly interface. Additionally, the security features are top-notch, so I know that my financial and personal information is secure. I value being able to simply keep track of all of my transactions in one location. I think Google Pay is a terrific payment tool overall, and I heartily endorse it to anyone looking for a simple and secure way to manage their money.

CONS

Although I generally enjoy using Google Pay, there are a few aspects of the app that I find frustrating. One of the biggest issues I have encountered is the occasional difficulty in setting up the app or linking my cards to my account. It can be time-consuming to troubleshoot these problems, and it can be frustrating when I'm in a hurry and need to make a payment.

User Profile

Scott

Verified reviewer

Computer & Network Security, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Google pay payments and server issues review

It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless

PROS

It helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation

CONS

The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day

Reasons for switching to Google Pay

Too much kyc and have to load money in the wallet to make transactions

Tabasom

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

The best thing yet!

PROS

I love that I don’t have to carry my bank card with me anymore.

CONS

That if my phone is off I won’t be able to make payments.

Jenny

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2024

Not Happy

I made a payment of rupees 500 on [sensitive content hidden] through Google Pay but due to network failure my money got deducted and I have not received any refund yet. I'm still waiting for a refund.

PROS

It is easy to use but had a bad experience, can't trust it.

CONS

Money deducted because of network issue but didn't not get refund since date [sensitive content hidden]

Reasons for switching to Google Pay

Due to bad experience I had on [sensitive content hidden]

Samantha

Verified reviewer

Higher Education, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Google pay is the modern way!!!!

It's definitely a recommended app to have it won't leave you disappointed

PROS

It's like a Bank in your fingertips, I love everything about Google pay,

CONS

I haven't found anything that I dislike about Google pay

Reason for choosing Google Pay

It's got everything we need or want in one app that's free compared to the premium services that other companies offer.

Stephen

Food Production, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Google Pay Services

PROS

The ease of implementing the service, the widely recognised availabilty of the service and the rapid growth of this payment method being used on a lot more platforms.

CONS

Nothing! Literally is all good!! Not a bad word to say

Reason for choosing Google Pay

So much easier to use than so many of those I mentioned, better platforms and better rates and easier implementation.

Mohit

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2024

Not Much Effective mode of Payment

PROS

Easy to Use Widely Accepted Multiple Functions like payment, money transfer, mobile rechage etc

CONS

User interface is not very good hard to get the trasaction history hard to add or activate the bank account

Mihaly

Construction, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2024

My opinion for Google pay

Everything was good and ok I recommend with trust

PROS

how it was created how do I feel safe when I pay with my mobile phone

CONS

There is nothing wrong with Google pay from my point of view it is wow

User Profile

Ludmila

Verified reviewer

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Google Pay usage

PROS

very easy control of may card, I can choose which I want to use

CONS

nothing, very good application for every day

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

In my opinion it is the best UPI transaction application available becouse of the high security of money and information

PROS

Most impressive thing is the effortless and safe transactions with a high security of money which is most important.

CONS

I had to face lot problem while linking my debit card to google pay which was lil bit irritating.

Lakhan

Government Relations, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Good payment app

Very good.i enjoy using this app for my daily transaction

PROS

Easy to transfer money to anyone and anywhere

CONS

No cons.i have not seen any cons in it yet

Ryan

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2021

Easy to Pay, Easy to Get Paid

Overall, I have found Google Pay to be exceptionally easy to use to make payments on a purchase and to receive money (as a vendor myself).

PROS

Google Pay comes with any android phone or device. Its free to use. It is easy to use and almost anyone can quickly learn to at least add a payment method and make a purchase be it in person at a POS or online. Making online payments is super easy, especially now that most vendors accept google pay. Google pay can act as a bank or it can act as a wallet, storing multiple payment methods from giftcards to bank accounts and credit cards - all of which are securely stored virtually. It also lets you store and manage key-tag barcodes for grocery stores, gas stations and most stores.

CONS

So far, I have yet to find something I do not like about Google Pay. In its first iteration, it did lack some of the features it has today but since that has been addressed, I cant find anything I dislike about it.

Reason for choosing Google Pay

The other products charge too much to the vendor for use. This has actually been why many stores have decided to stop accepting Apple Pay.

Gitte

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Best Wallet App!

I do not like the fee google charges me when dealing with debit card payments, but overall this is comparable to or better than Apple pay. It also has a great chat and messaging service.

PROS

I always lose my debit card, when my daughter introduced me to google pay it changed my life personally and my local business! I think google pay has more features than apple pay and is more user-friendly for those who are wiser in years :)

CONS

The server went down a few times over the years I have used it, but what server doesn't?

Reason for choosing Google Pay

It integrated best with the other services I use

Reasons for switching to Google Pay

switched phones

Jenny

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Must Have Software

Overall this has been a very pleasant experience with the Google Pay software! I highly recommend! Payments are easy to make and receive with this software and has a lot of great added features with customer support just a click away!

PROS

Making and Recieving payments is super easy and convient.There is so many features included with this software and navigation is a breeze.Plus perks for spending money as well! Clients can easily make payments to the shop with this software, more payment options the better for the buiseness! I would definitely recommend this software!

CONS

The initial set up of the software was not as user friendly as I would have liked it to be.Also the idenity verification process was very long and drawn out it seemed. I was not happy with that. Other than those two things I enjoy using this software!

Reason for choosing Google Pay

I enjoy google products and I can trust google has amazing products!

Jason

Arts and Crafts, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Ease of use

I have realized it's not only a wallet but it will store gift cards

PROS

Don't need to carry a wallet and all payments made are logged no need for recipes faith that Google will be there to help

CONS

There are no features I like least it is a well thought out product safe to use and great assistance

Reasons for switching to Google Pay

Google is on all android devices making it easy to set up

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

One of the best applications for UPI enabled payments.

I use Google Pay for my daily expenditures. If helps me to save the fractional costs. I found that instead of paying in round figures at a POS, I can exact amount payments easily with Google Pay. It makes life easier.

PROS

Google Pay is very fast and secure. We can pay for numerous utilities like electricity, piped gas, broadband, subscriptions, prepaid recharges and many more seamlessly via their mobile application.We can directly pay from our bank account to the merchant's bank account anytime and from anywhere for free of cost (for INDIA and subsequent regions). It is trustworthy app and it remembers our automatic payments and transaction history.

CONS

There are no such cons. Earlier their used to be more offers in terms of direct cashback, but now all the scratch cards are majorly partner coupons which are not such useful. But apart from that, it does its job well, I have 0 complaints with it.

Marek

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Google Pay - 5/5

My overall experience with Google Pay was positive. I found the app to be a convenient and secure payment solution for both physical and online transactions.

PROS

What I liked most about Google Pay was the convenience it provided. Being able to pay for purchases with just my smartphone was very convenient, especially in situations where I didn't have my physical wallet with me. Additionally, the ability to quickly and easily transfer money to friends and family through the app was a useful feature. The added security provided by Google's protection systems also gave me peace of mind when making transactions with the app. Overall, I found Google Pay to be a very user-friendly and practical payment solution.

CONS

One thing that I liked least about Google Pay was that it wasn't universally accepted by all stores and merchants. Although it was very convenient when I could use it, there were times when I still needed to use my physical credit card or cash. Additionally, the app's interface could be a bit confusing at times, particularly when it came to adding and managing payment cards. Overall, however, these were minor issues and did not detract significantly from my overall positive experience with Google Pay.

Raj

Mining & Metals, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Pay And Receive Money Securely

Google Pay streamlines your payments securely at any time and rewards you for regular use. You can control your finances and enjoy an easy-t-use interface for instant mobile payments.

PROS

1. It is backed by one of the world’s most successful companies. Google’s brand equity adds confidence amongst users about its safety. 2. The money is transferred to the desired user/s instantly. 3. You can keep track of different people, businesses, and bill payments. 4. Google Pay rewards you with cashback, promotions, discounts, offers, rewards, etc. 5. You can check the transaction history, view account balances, and set up regular payments for bills, recharges, and more. 6. You can invite friends to use Google Pay, and both of you get rewarded. 7. You can also chat with the user before and after the fund transfer to facilitate proper communication. 8. You can set up multiple bank accounts using UPI or add debit and credit cards. 9. You can lock the mobile app with a pattern or fingerprint. 10. It is straightforward and intuitive to use the app.

CONS

1. Sometimes, payment does not go through, and you are not sure whether it will be canceled or not. 2. It hangs pretty often. After you click the make payment button or when you open rewards.

User Profile

Meric

Verified reviewer

Import and Export, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Google Pay Reviews

I would say that my overall experience with google pay is obtaining a general satisfaction in the use and ease of use as an alternative to other electronic payment methods .

PROS

What I like most about Google Pay is that data security is very important in the use of a software and I noticed as a user and database administrator that Google Pay is one of the safest payment methods because the company has its own servers which makes it easier. The processing of payments is automatic and very safe because the processing times are the shortest in the market and I really like it. Google Pay as an electronic payment method remains reliable for its users. Transactions are secure throughout the process

CONS

Google pay is a payment method available for most google platforms. This service would gain a lot if it could be decentralized. That is to say available universally like other payment methods such as paypal, etc...

Reason for choosing Google Pay

It is the only payment method available to make purchases on the google platforms

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Google Pay! The best Payment System till date.

Overall I would say it is a excellent product. Deigned very well keeping in the mind the mass public and and their needs. Digital payments have become so much easier with the availability of Google Pay.

PROS

The best part about Google Pay is the the ease of use. Making and receiving payments has become so easy for both teenagers and adults. It is so easy to use that it took me just once to teach my mother how to use it. Google Pay also allows you to make bank transfers right from the convenience of your current location. No matter which bank or branch; all it takes is a clock of a button.

CONS

The only issue I have had with the soft is the inability to link multiple accounts or a non resident account. I work in a different country form my home country and as per the government guidelines I need to have a Non Resident account for all earnings made from a foreign country. However, once deposited in the Non Resident account the money is converted to my local currency. This account cannot be added on Google Pay. I also attempted to add another account which also belongs to me but there is no option to ad account details and Google Pay automatically attempts to search for the account via mobile number linked to the account. Even after having the same number linked to the account Google Pay can still not find my account.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

google pay : Convenience paltform for all needs .

It is a secure way to handle both personal and professional transactions. The best part about it is that it sends reminders for monthly payments. Instantly receiving a digital payment receipt allows me to verify my bank balance, acknowledge the transaction with the other party, and share it with them.

PROS

It was simple for me to buy things and pay with my phone while I was out, which is great for when I forget my wallet. Once set up, it functions effectively for transactions. Because it is a widely used platform, it also creates the ideal software for commercial services. These days, more businesses are accepting Google Pay as a form of payment. It is reliable and secure. The best feature is that for making payments, we get money and points.

CONS

The app in general sends out a lot of unpleasant alerts. The app's reward system is supposed to be its most popular feature, but recently I don't even go there because I know there won't likely be any coupons that can actually be utilised due of the limitations and conditions associated with those coupons. The bank's app server occasionally experiences connection issues.

User Profile

Rakesh

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

World's best mobile payment gateway

Few years ago I started using google pay, now all my family members using this wonderful thing only because of my recommendation. So, I will recommend google pay to anyone all around the world without any hesitation, only because of its security level and user experience.

PROS

Its security level and data protection is damn good. On many occasions, I go and travel a long way without hardcash, At that time, the only hope for money with me is google pay . It became a companion for me.

CONS

Once my bank account linked with google pay is automatically unlinked. At that time I suffer a lot without any hard cash with me. So, they need to improve their relationship with all the banks. Otherwise it will affect the users. And sometimes, when making payment to others money is debited from my account and not credited to them for whom I have sent. Even though the money back is guranteed in this situation, it suffers me a lot.

rohit pratap

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Features of Google Pay

my overall experience is super..only and only Google pay is a complete financial assistant , which make my life super relaxed and save my precious time . Amazing and smart Google Pay is doing great job in my life.

PROS

I am using this Google Pay from the last 5 years, the best ever experience...great system ..amazing.Always work like a financial assistant ,always ready for help.Amazing features.one of the best payment system in the world.

CONS

some time due technical reasons , i face some payment problems ...reasons are many like server busy or data problem or network problems.In such conditions, i face some problems ,especially when the mobile network is almost zero..but these problems come in one or two times in a year.Over all our financial assistant means Google Pay is doing great and amazing job.

Hari

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best Payment App

I really like the UI.Their NFC feature for credit cards is amazing.They always come up with exiting games within the application and thats cool.

PROS

I have been using Google Pay since its launch and I found it very helpful. It has a very clean UI compared to other apps like Paytm or Phonepe. Also, I rarely saw any problems using it. They have almost everything on their app, from fast tag to credit card bill payment and everything is simplified. You will never feel lost in the app. Their reward system is also great, you will get decent offers.

CONS

While adding cards for NFC you have to contact bank support and trust me there a little sync between the bank and google pay team. That is the only issue i am facing while using the app. I cant add my debit card for payments.

Showing 1 - 25 of 804 Reviews