Google Pay

RATING:

4.6

(806)

About Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Android Pay uses virtual account numbers instead of bank account or card details. This helps to add a security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fing...

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Google Pay is available for free

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Google Pay Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Pay

1 - 5 of 804 Reviews

Gitte

Hospitality, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Best Wallet App!

User Profile

Joseph

Verified reviewer

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Agrxis Review on Google Pay

I've generally had a good experience with Google Pay. I value the convenience of being able to make payments with only a few taps on my phone, and the software is user-friendly and intuitive. Google Pay has taken over as my preferred mode of payment, whether I'm splitting a bill with friends or shopping. I particularly value the additional security precautions, such fingerprint authentication and the option to lock my card in the event that it is lost or stolen. Although there have been a few minor issues with installing the app and connecting my accounts, these issues have been rather simple to fix. All things considered, I wholeheartedly endorse Google Pay to anyone searching for a quick, safe, and practical solution to handle their financial transactions.

PROS

I truly adore making purchases with Google Pay! I can pay for my purchases without having to carry my wallet around because it is simple and handy. I can transfer and receive money from friends and family fast thanks to the app's user-friendly interface. Additionally, the security features are top-notch, so I know that my financial and personal information is secure. I value being able to simply keep track of all of my transactions in one location. I think Google Pay is a terrific payment tool overall, and I heartily endorse it to anyone looking for a simple and secure way to manage their money.

CONS

Although I generally enjoy using Google Pay, there are a few aspects of the app that I find frustrating. One of the biggest issues I have encountered is the occasional difficulty in setting up the app or linking my cards to my account. It can be time-consuming to troubleshoot these problems, and it can be frustrating when I'm in a hurry and need to make a payment.

User Profile

Scott

Verified reviewer

Computer & Network Security, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Google pay payments and server issues review

It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless

PROS

It helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation

CONS

The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day

Reasons for switching to Google Pay

Too much kyc and have to load money in the wallet to make transactions

Tabasom

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

The best thing yet!

PROS

I love that I don’t have to carry my bank card with me anymore.

CONS

That if my phone is off I won’t be able to make payments.

Jenny

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2024

Not Happy

I made a payment of rupees 500 on [sensitive content hidden] through Google Pay but due to network failure my money got deducted and I have not received any refund yet. I'm still waiting for a refund.

PROS

It is easy to use but had a bad experience, can't trust it.

CONS

Money deducted because of network issue but didn't not get refund since date [sensitive content hidden]

Reasons for switching to Google Pay

Due to bad experience I had on [sensitive content hidden]