--- title: "GoTab POS Software Reviews, Demo & Pricing - 2026" description: "Review of GoTab POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/gotab-pos-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / GoTab POS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/gotab-pos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/gotab-pos-profile/alternatives/) # GoTab POS Review Custom quote 1 plan Wondering if GoTab POS is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview GoTab POS 4.7 [(67)](https://www.softwareadvice.com/retail/gotab-pos-profile/reviews/) Pricing Pricing available upon request ### About GoTab POS GoTab is more than a POS—it's an entertainment commerce platform built for hospitality businesses that don't fit the traditional restaurant model. Whether you operate a brewery, taproom, food hall, hotel, bar, entertainment venue, or restaurant, GoTab gives you the flexibility to deliver the guest experience you want instead of forcing your operation into a rigid workflow. Unlike traditional POS systems built around server-led ordering, GoTab combines QR ordering, handheld POS, self-ordering kiosks, online ordering, and mobile payment into a single platform. Guests can open one tab, continue ordering however they choose, share it with friends, and pay whenever they're ready, while the kitchen receives one unified stream of orders. GoTab particularly shines in complex operations. Multi-zone venues can offer different menus and pricing by location while automatically routing orders to the correct kitchen or bar. Food halls and multi-vendor venues benefit from native vendor routing, automated revenue remittances, and support for shared guest tabs across multiple merchants—all without third-party workarounds. The platform is equally strong behind the scenes. The built-in Kitchen Dis... play System includes smart batching, expo mode, item-level tracking, and two-way guest messaging to improve kitchen efficiency. Opsi by GoTab provides inventory management, recipe costing, and actual-versus-theoretical food cost reporting, while Fishbowl GRM automatically builds guest profiles to power loyalty, email, SMS marketing, and personalized guest engagement. Operators also appreciate GoTab's open approach. It supports open hardware, offers an API across all plans, integrates with leading hospitality software, and avoids the proprietary hardware lock-in common with many POS providers. Enhanced Offline Mode keeps POS terminals, KDS screens, and guest ordering and payments running during internet outages, helping venues continue serving guests without interruption. If your business relies on hybrid service, roaming guests, shared tabs, multiple revenue centers, self-pour technology, or flexible ordering experiences, GoTab was designed specifically for those environments. Rather than asking operators to adapt to the software, GoTab adapts to the way modern hospitality businesses actually operate. Wondering if GoTab POS is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## GoTab POS User Interface ## Popular GoTab POS Alternatives Main Product GoTab POS 4.7 [(67)](https://www.softwareadvice.com/retail/gotab-pos-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.74Value for money - 4.72Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(659)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.64Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/) 4.2 [(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.17Value for money - 4.19Customer support - 4.21Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Lavu](https://www.softwareadvice.com/retail/lavu-profile/) 4.2 [(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.12Value for money - 4.21Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Loyverse POS](https://www.softwareadvice.com/retail/loyverse-profile/) 4.8 [(458)](https://www.softwareadvice.com/retail/loyverse-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.83Value for money - 4.75Customer support - 4.59Functionality Pricing Starting at $0.01 per month Get Price ## GoTab POS Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GoTab POS Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of GoTab POS Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications API Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Bar Tab Management Clock In/Out Credit Card Processing Customer Accounts Customer History Customizable Reports Discount Management Dynamic Pricing eCommerce Management For Bars/Clubs For Breweries For iPad Devices For Restaurants Gift Card Management Inventory Control Inventory Tracking Kitchen/Menu Management Mobile Payments Offline Access Order Management Payment Processing Point of Sale (POS) Price/Margin Management Pricing Management Product Catalog Promotions Management Purchase Order Management Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Recipe Management Reporting/Analytics Reporting & Statistics Restaurant POS Retail POS Sales Reports Sales Trend Analysis Split Checks Stock Management Summary Reports Third-Party Integrations Transaction History ## GoTab POS Integrations 7shifts Integration rated 4.5 from 13 reviews Paysafe Integration rated undefined from -1 review MarginEdge Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Stayntouch PMS Integration rated undefined from -1 review See all 31 integrations ## GoTab POS User Reviews Overall Rating 4.7 Ratings Breakdown 5 79% 4 16% 3 3% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.7 Functionality 4.5 Emily V. Verified reviewer Food & Beverages 51-200 employees Used weekly for less than 2 years Review source Reviewed December 2025 We love GoTab! 5 GoTab is amazing to work with. Always supportive and responsive. They are a great fit for our tech stack. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We love GoTab! They are so user-friendly, the support is amazing, and the integrations they offer are awesome! Cons: I have no cons of working with GoTab. They are supportive, consistent, and we love the relationship we have built. Read More CC Chris C. Verified reviewer Hospitality 51-200 employees Used daily for more than 2 years Reviewed April 2026 GoTab & FlyteCo Tower 5 We have been working with GoTab for over 2 years. Just like any POS system it has its kinks but overall I've been very happy with it's functionality. The QR Ordering system is the best on the market currently, especially for a 28,000sqft building like ours. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The customer support is one of the best I have experienced in my 25 years in the business. The Manager portal is easy and intuitive as well. Cons: Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running. Fortunately 99% of our transactions are credit card or tap to pay. Reasons for choosing GoTab POS Cost and ability to reutilize our current devices we had on hand. Reasons for switching to GoTab POS When we first opened they were one of the first to implement a QR Code ordering system the way we wanted to utilize it. Unfortunately their hardware and system were constantly failing and costing us valuable time and money. Read More CR Carli R. Verified reviewer Restaurants 51-200 employees Used daily for less than 2 years Review source Reviewed June 2026 Shout out to \[sensitive content hidden\]- Give him a raise 4 I wasn't a huge fan at first, mostly because the system felt over complicated and a bit messy, and we experienced a lot of small issues that didn't have a great solve. But getting a dedicated GoTab rep has made all the difference. Shout out to \[sensitive content hidden\]! Ratings Breakdown 2 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: The GoTab team is always open to diving into the issues we experience and helps create solves based on what we need. Cons: sometimes the user workflow can be clunky or overcomplicated - for example: user set up on the manager dashboard takes multiple steps to provide the correct permissions and house account access. Vendor Response Carli, thank you for the honest feedback—and for the shout out to your dedicated GoTab rep. We'll make sure the recognition gets passed along. We appreciate you sticking with us, especially through some of the challenges you experienced early on. Hearing that having a dedicated partner has made such a difference means a lot, because that's exactly the kind of relationship we strive to build with our customers. We also appreciate the feedback on user setup, permissions, and house account management. Those are areas we're actively working to improve, with a focus on reducing complexity and making common administrative tasks more intuitive. Thank you again for your partnership and for helping us make the platform better. Feedback like yours plays a big role in shaping where we go next. Replied June 2026 Read More AH Andre H. Verified reviewer Food & Beverages 1001-5000 employees Used daily for more than 2 years Reviewed August 2022 The GoTab POS Is Great For Affecting Labor Costs & Efficiency Of The Guest Ordering Process 3 It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process. It also can positively affect labor costs. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: The system is solid at allowing guests to control the pace of their own experience. It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process. Cons: The system needs to be made much cleaner for the end user. It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced. Read More SW Scott W. Verified reviewer Restaurants 501-1000 employees Used daily for less than 2 years Reviewed June 2026 GOTAB + The Fifty/50 Group 5 They've been great partners to work with and have addressed all issues promptly. I've enjoyed watching the experience continue to improve and am very much looking forward to seeing how the Fishbowl integration plays out. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I've enjoyed the flexibility and customer service from \[sensitive content hidden\]. The platform itself is easy to use and the team has customized for us when needed. Cons: It would function better for restaurant groups if it had a better enterprise platform with BIN numbers to that I could promote and publish items across the entire group far easier. Reasons for choosing GoTab POS Various reasons for each but ultimately I believed that GOTAB would be a better experience. Reasons for switching to GoTab POS NCR is a horrible company to work with. They are slow to implement and the customer experience is terrible. Vendor Response Thank you for the thoughtful review and for being a valued GoTab partner. We're glad to hear you've enjoyed the platform's flexibility, our customer support, and our willingness to customize solutions when needed. We appreciate your feedback regarding enterprise menu management. Since you first started using GoTab, our Master Catalog functionality has been significantly improved. While there's always room for enhancement, publishing BINs from a parent location to one or more child locations is available today and can help streamline management across restaurant groups. We will follow up directly to discuss your use case and help coordinate implementation. Thanks again for your partnership, feedback, and continued trust in GoTab. We're excited about what's ahead, including the opportunities created through our Fishbowl integration, and we look forward to continuing to support your growth. Replied June 2026 Read More JS Jason S. Verified reviewer Food & Beverages 51-200 employees Used daily for more than 2 years Reviewed April 2026 Best Point of Sale we have used! 5 We have used GoTab the past few years and it’s worked very well overall! It was very easy to make the software work for our complex space and service model. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like the manager app and ease of use from my personal devices. Customer support has also been great and the team is very responsive. Cons: There’s a couple reporting things I would like some improvements on but that is more specific to our needs and revenue streams. Reasons for choosing GoTab POS Better price when we signed up a couple of years ago Reasons for switching to GoTab POS QR ordering, and better kitchen POS than our previous software Read More AG Amanda G. Verified reviewer Entertainment 11-50 employees Used daily for less than 2 years Reviewed June 2026 Happy with GoTab 5 Overall I would highly recommend GoTab to anyone looking for high quality customer services, great integrations, and a company that is always updating and evolving their system to work the best that it can for their customers. Our account manager Owen is easy to reach and quick to respond; it feels like they are part of your team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Excellent customer service and assistance getting the most out of the product. Integrations that work seamlessly. The ability to communicate easily with customers through features like notices. Cons: A few processes are bulky, such as creating discount codes known as a cart rules in the system. I wish the reporting functionality was a little bit more robust as well, but there are workarounds for that. Reasons for switching to GoTab POS Needed an more robust system and one that integrated with our products. Read More VR Verified Reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed December 2025 GoTab - a no brainer w/ Tripleseat!! 5 It has been wonderful. Amazing for the brewery space, my team feels supported and I have all the insight I need. It works seemlessly with Tripleseat too which is huge as events are a major driver here Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Amazing sales experience. Incredible support and a best in class POS. Speed and efficiency, labor savings, the self service guest tabs! Cons: Still trying to find something! It truly has been an amazing experience. I always reccomend our neighbors to try! Reasons for switching to GoTab POS Terrible support, too expensive, Gotab came in MUCH better Read More RB Rick B. Verified reviewer Gambling & Casinos 1001-5000 employees Used daily for more than 2 years Reviewed June 2026 Gotab, a good choice for your company! 5 Gotab is a robust system, with very helpful customer support and agility in the team to make changes based on operational needs, they are a great company to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the QR function with a great back-office is unmatched by any other system that I have worked with and demoed in the last years Cons: There are always items to improve on, depending on how you use a system and to what capacity. Overall, very happy with the performance, the only item I would like to see developed is an all-in-one handheld for speedier processing of sales Read More KM Kailey M. Verified reviewer Restaurants 51-200 employees Used weekly for less than 12 months Reviewed June 2026 5-stars for GoTab 5 Overall, my experience with GoTab POS is positive. I’d rate GoTab POS as 5-stars because it’s efficient, effective, and easy to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: One of the aspects that I like the most about GoTab POS is how easy it is to train staff members how to use it. The screen layout is clean and clear, which makes it easy to navigate and allows staff members to ring in products quickly. The pricing and availability of products can be updated very quickly and take immediate effect, which is very important in a restaurant setting. Their customer support team is also very helpful and insightful. Cons: The aspect that I like the least about GoTab POS is that product tags can sometimes be confusing to enter. Read More Showing 1 - 10 of 67 Reviews [See All Reviews](https://www.softwareadvice.com/retail/gotab-pos-profile/reviews/) ## GoTab POS Popular Comparisons [Restroworks vs GoTab POS](https://www.softwareadvice.com/compare/77505-Restroworks/vs/257429-gotab-pos/)[Toast POS vs GoTab POS](https://www.softwareadvice.com/retail/gotab-pos-profile/vs/toast-pos/) [Compare All Alternatives](https://www.softwareadvice.com/retail/gotab-pos-profile/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (577) Recently recommended **40** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **36** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (727) Recently recommended **26** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2059) Recently recommended **19** times Stuck Between Options? 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