Thr!ve software


Thr!ve is a point of sale (POS) solution by Granbury Restaurant Solutions that helps users manage POS operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty marketing and enterprise reporting. The online ordering module lets orders appear in restaurants' makelines automatically. Restaurants can also expand marketing efforts in the system through branded email campaigns, text messages and direct mail.

Thr!ve allows users to check marketing stats, run payroll, change price or ring up an order without alerting staff or tying up a workstation. The mobile app allows customers to place their orders and claim their loyalty awards. Other features include checkout with on-screen cart pop out for review, address validation with Google and stored payment functionality.

Thr!ve is suited for multiple food service businesses including fast casual, quick-service and full-service restaurants, bars, pubs and cafes. Pricing is per month. Support is offered via phone.

Supported Operating System(s):
Windows 7 , Windows XP , Mac OS , Linux

5 Reviews of Thr!ve

Showing 1 - 5 of 5

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  • greg from Berthoud Pizza Company

    July 2018

    Run away

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cost was good but product has failed on every level. There are too many negatives to list a "pro" of this product.

    Cons

    Customer support, basic operating. Computer cannot do basic accounting correctly. Online ordering is a mess. Customer service is horrible. We had accounting differences for 8 months before being worked out. System constantly freezes and looses customer info and pricing. Online ordering doesnt sync with promise times. Still waiting on answers from 8 weeks ago about incorrect math and credit cards. We started a log to document the constant issues and my service rep doesn't respond to my emails. Worst business decision I ever made.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    There are some specific limitations of this POS that can make or break it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software supports 3rd-party integrations for online ordering, making it an essential business tool.

    Cons

    There are some limitations regarding taxes and integrated orders that cause frustration and inaccuracies in reporting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Freedom Payment

    Number of employees: 11-50 employees

    July 2017

    Overall great product and great customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use

    Pros

    Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding

    Cons

    Only thing I would change is possibly some different icons

    Review Source: Capterra
  • Kelly from DAVINCI'S

    July 2017

    Great product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to train your employee's to use.
    Helps control labor cost.
    Call center is great for a 1 number system

    Cons

    If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.

    Review Source: Capterra
  • Lori from Beefers

    Specialty: Restaurant

    December 2014

    It is a very reliable solutions program that helps us out in many ways.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Its very easy to use and very dependable. We use it all the time.

    Cons

    There is nothing at all that we dislike about this product.

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