Overall rating
3.25 / 5 stars
Thr!ve Software
6 reviews [ 3.25 / 5 ]
Thr!ve is a point of sale (POS) solution by Granbury Restaurant Solutions that helps users manage POS operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty marketing and enterprise reporting. The online ordering module lets orders appear in restaurants' makelines automatically. Restaurants can also expand marketing efforts in the system through branded email campaigns, text messages and direct mail.
Thr!ve allows users to check marketing stats, run payroll, change price or ring up an order without alerting staff or tying up a workstation. The mobile app allows customers to place their orders and claim their loyalty awards. Other features include checkout with on-screen cart pop out for review, address validation with Google and stored payment functionality.
Thr!ve is suited for multiple food service businesses including fast casual, quick-service and full-service restaurants, bars, pubs and cafes. Pricing is per month. Support is offered via phone.
Pizza ordering
Delivery screen
Multiple devices
Ipad-Ordering
Supported Operating System(s):
6 Reviews of Thr!ve
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Showing 1 - 6 of 6 reviews
July 2017
Kelly from DAVINCI'S
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
July 2017
Great product.
Pros
Easy to train your employee's to use.
Helps control labor cost.
Call center is great for a 1 number system
Cons
If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.
July 2017
Steve from Freedom Payment
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
July 2017
Overall great product and great customer service
Ease of use
Pros
Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding
Cons
Only thing I would change is possibly some different icons
October 2018
greg from Berthoud Pizza Company
Company Size: 11-50 employees
Review Source
Ease-of-use
1 of 5
Value for money
1 of 5
Customer support
1 of 5
Functionality
1 of 5
October 2018
Worst business decision I ever made
Run away and find an updated system with better service and doesn't use an antiquated operating system like Linux. Sales, Service, and upper management are horrible.
Pros
Nothing. I have nothing good to say about this product and have multiple emails and documents to back up my review.
Cons
Everything. Basic functions like real time reporting and employee management are terrible. The system constantly has issues and needs to be re-booted during service. Has malfunctioned on basic levels of math with credit cards and processing. Customer support is terrible and does not follow up unless you do.
February 2019
Dan from Food & beverages
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
1 of 5
Value for money
1 of 5
Customer support
1 of 5
Functionality
1 of 5
February 2019
Overpriced. Horrible product.
Horrible customer service. Nobody wants to take responsibility even with burden of proof. Thank god we didn’t implement this “pos” in all of our stores.
Pros
Nothing positive about this product software and service.
Cons
Scam artists. Always crashes. Wireless and wired printer always lost. Lied about the service provided and what’s included.
December 2014
Lori from Beefers
Ease-of-use
3.5 of 5
Customer support
3.5 of 5
Functionality
3.5 of 5
December 2014
It is a very reliable solutions program that helps us out in many ways.
Pros
Its very easy to use and very dependable. We use it all the time.
Cons
There is nothing at all that we dislike about this product.
May 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
2 of 5
Customer support
2 of 5
Functionality
4 of 5
May 2018
There are some specific limitations of this POS that can make or break it
Pros
This software supports 3rd-party integrations for online ordering, making it an essential business tool.
Cons
There are some limitations regarding taxes and integrated orders that cause frustration and inaccuracies in reporting.