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> Reviews of GrubHub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GrubHub is a good fit for you!

Source: https://www.softwareadvice.com/retail/grubhub-profile/reviews

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GrubHub Reviews

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[Overview](https://www.softwareadvice.com/retail/grubhub-profile/)

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# GrubHub Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(76)

4

(29)

3

(21)

2

(2)

1

(3)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

3.8

Functionality

4.3

* * *

### Pros

"Grubhub does provide additional visibility and access to customers who may not otherwise discover our business."

"I like GrubHub because most of my favorite restaurants are on their and they always provide me some type of refund with the drivers and restaurants mess up my order"

"During Covid, Grubhub was fantastic. Since post covid, it has not been a popular option in our area. "

### Cons

"We have to increase our prices on Grubhub to offset fees, leading customers to think we are not as affordable as we actually are."

"The fees are high and we simply didn't get the amount of orders from GrubHub as we did other apps. "

"The app didn't always reflect the restaurant I wanted it to."

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GrubHub Reviews, Pros and Cons - 2026 Software Advice