I use it weekly if not more. I work a ton and its nice to get some food delivered so I don't have to waste time or gas getting out there. Free delivery with GH+ is a huge bonus.

I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time.

GH+ stores of a franchise don't auto populate if they aren't the closest one to you.

Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly.

GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well.

GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors.

Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those.

They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in.

GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and *no* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking.

I only use Grubhub when I have a coupon because it is too expensive. If you have a lot of money, then you can order whatever you want.

Grubhub offers a large selection of restaurants. Whether you want to eat Italian, American, Mexican, Chinese, Japanese, or Korean, you can order food through Grubhub. And Grubhub's coverage area is also very wide. I have not been to a city where Grubhub cannot be used.

Grubhub is really expensive. First of all, the price of each dish is a certain percentage higher than the price on the restaurant’s menu. Second, you need to pay service fees, shipping, and tips. The price of using Grubhub to order a meal may be 1.5 times that of a meal in a restaurant. Moreover, Grubhub does not support ordering dishes from multiple restaurants at once. Chowbus already supports one-time ordering of dishes from 5 or 6 nearby restaurants, but Grubhub can only order one.

What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from.

There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful

It's wasn't bad but it did not stand out as a particularly amazing app.

The app is easy to use. The delivery tracking is accurate as well.

There were not as many Mom and Pop restaurants as I found on DoorDash. It also did not give me deals and promotions like UberEast does.

It was a hit or miss but the customer service is what keeps me when I have a problem its taken care of .

The ability to track my order and get customer service by phone when something is wrong .

The prices and promotion's don't always work as advertised . The drivers sometimes take your food and complete the delivery without the food being delivered.

Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before.

Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup.

I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while.

We use Grubhub to order food for team events and so far they have done a great job.

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times.

Good and satisfactory experience I must say with ordering food through grubhub

1. Has integrations with almost all the restaurants 2. Reliable ordering and payment processing 3. Good customer service for issues with orders like late or wrong or not good 4. Grubhub plus is a good addition for less money providing lot of premium features and reduced service rates and free delivery

1. Service fees se a bit high and charges small restaurants per order commission which can be very less profitable for them.

My overall experience with app was alright, it really depends on the location at which you are using the app as it the number of restaurants using this app can be limited compared to other apps.

The app provides a decent platform for food delivery and ordering services, with local restaurants. Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food delivery apps.

When I first downloaded the app it took a few tries for it to recognize and load the location to show possible options even with strong network bandwidth on my phone. The app however has more average layout and bit of a unclear navigation as to the distance or where your food is . The prices also sometimes goes higher for the delivery and services fees, doesn't seem to have a consistent price (this is not taking into account tips).

It's been everything and then some when it comes to being beneficial and helping me when in need of some extra funds and I really love it

I love the app its super user friendly it walks you through every step on the app and then some if your looking for aside job or even just ordering food I would most definitely do this app all day

cant say anything negative customer service is even on point keep it up grub hub woohoo!!

Overall, I like GrubHub and would recommend. It has def been helpful over the past year when I don’t feel like cooking.

I like that there is a variety of restaurants that participate in this service. It’s easy to use to order food for delivery! And it’s super convenient especially since Covid.

One thing I like least is the cost associated with the delivery. But I do enjoy that there are sometimes special promotions for low or no delivery fee for some restaurants. Sometime thats a driving force of where I’ll order food from.

Grubhub is an amazing tool, allowing users to easily select from a huge variety of restaurants, all with complete menus, to craft a perfect meal to be picked up or delivered straight to your door! Orders are customizable, and can be tracked straight from your phone or computer, and you can even request contactless delivery where the driver will drop off the order at your door and ring your doorbell without a handoff, which was great at the peak of the pandemic!

Grubhub is great for convenience, though it is certainly more expensive than ordering directly from restaurants. Since Grubhub charges service fees and will take a portion of sales, restaurants can sometimes raise prices of their items on the app, making the meal more expensive than if you were to just call the restaurant directly and pick up from them. If you’re looking for delivery, it can add on quite a bit more, but the convenience may be worth it.

How fast you receive an order and giving wait time depending on it

how it has to have its own device for the software

The benefits of having GrubHub is that I don't need to worry about driving from one place to another. I actually can get other things done after I've placed my orders and GrubHub does the rest. If at any time there is anything missing with your order. All you need to do is write online support and they will make it Right for you.

GrubHub is one of the best ideas that software companies have come up with. People are able to order at so many places using this software. Weather you need prescriptions picked up at Walgreen's or you need service at a food store. You just type o it in the search area and all the businesses relation to what you're in need of Will pop up. Its very easy to use. If at any point you in fact find you do need help they have that feature as well, live support. I recommend this to everyone.

I can honestly say with confidence, I've yet to find anything negative to say as of yet about their services.

Grubhub is a delivery platform that delivers on what they advertise: delivery in acceptable time frame. Nothing more, nothing less.

More local restaurants compared to other platforms. Also a wider range of selection. Food arrival time is accurate most of the time

Really high fees. After taxes and fees the price of your order pretty much double. This makes delivery not worth it.

Not great. I don't mind using either GrubHub or UberEats, however I keep using UberEats as it's app is easier to use, and I can apply the giftcard easily.

There is an option for a pick up for the food, which I don't have with my UberEats app. Pre ordering function is very easy compared to UberEats'

I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to use my desk top PC. Compared to UberEats, the phone app offers much more limited deals.

My overall experience with GrubHub has been more pleasant than it has been with other delivery apps because their delivery drivers do not stay and knock at my door until I answer it. They just leave the food on my porch and follow the instructions I gave them. Also most of the time they will leave me a good picture of where they left my food. It's a very quick process and I have also been able to track where the driver is located with my food, which is also a good help to me.

What I like most about GrubHub is that they have restaurants to offer their customers that other delivery apps don't. I like the restaurants they have because most of them are open past 12 a.m. and sometimes I'm up late at night wanting a quick grub. Their checkout process is fast and quick they don't have as many added fees as other delivery apps and their delivery drivers just drop off my food and leave.

What I like least about GrubHub is when I get to the checkout and I put my card information in they sometimes try to give the delivery driver a $10 tip which I did not click myself. So if I was to not see the tip that they added for the drivers themselves I would have been at a loss for money and very upset.

It's easy to use and being able to get food delivered from many different restaurants I absolutely love

The fees and delivery charges are sometimes a little outrageous

I have had a great experience with Grubhub. Food has always been delivered on time and with a good temperature.

Love the ease of ordering food on the app! Great selection of restaurants, and the deliveries have always been on time for me.

Nothing really, this is a great app! Maybe more promos?

Fantastic experience with GrubHub! I use the program a lot while traveling for work.

It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime.

The fees can be expensive on occasion which can hinder me from using.

Good app to order food. However, other competitors often have better deals and a better UI/platform which makes me want to switch

Good assortment of restaurants and good selection of food items. Wide coverage of different cuisines. Good recommendation mechanism.

The mobile app is not user-friendly, and is less 'smart' than contemporaries like Doordash. Delivery times are long. Incentives such as promo codes and coupons are not frequently offered.

I alternate between GrubHub, Doordash, UberEats and Postmates. So many options to get good food delivered to your door.

Love the convenience of this app! Ordering food has never been easier.

The only drawback is the sometimes limited available menu items.

Definitely convenient for not wanting to leave the house, and having this option and availability. Makes being able to order dinner quick and easy, but its just as easy if not easier on the restaurants website.

Have used it only once or twice, the availability is not that great. Need more options. Yes its convenient, but depending on where you are is when its convenient