I use it weekly if not more. I work a ton and its nice to get some food delivered so I don't have to waste time or gas getting out there. Free delivery with GH+ is a huge bonus.

I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time.

GH+ stores of a franchise don't auto populate if they aren't the closest one to you.

Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly.

GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well.

GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors.

Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those.

They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in.

GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and *no* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking.

I only use Grubhub when I have a coupon because it is too expensive. If you have a lot of money, then you can order whatever you want.

Grubhub offers a large selection of restaurants. Whether you want to eat Italian, American, Mexican, Chinese, Japanese, or Korean, you can order food through Grubhub. And Grubhub's coverage area is also very wide. I have not been to a city where Grubhub cannot be used.

Grubhub is really expensive. First of all, the price of each dish is a certain percentage higher than the price on the restaurant’s menu. Second, you need to pay service fees, shipping, and tips. The price of using Grubhub to order a meal may be 1.5 times that of a meal in a restaurant. Moreover, Grubhub does not support ordering dishes from multiple restaurants at once. Chowbus already supports one-time ordering of dishes from 5 or 6 nearby restaurants, but Grubhub can only order one.

What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from.

There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful

It's wasn't bad but it did not stand out as a particularly amazing app.

The app is easy to use. The delivery tracking is accurate as well.

There were not as many Mom and Pop restaurants as I found on DoorDash. It also did not give me deals and promotions like UberEast does.

It was a hit or miss but the customer service is what keeps me when I have a problem its taken care of .

The ability to track my order and get customer service by phone when something is wrong .

The prices and promotion's don't always work as advertised . The drivers sometimes take your food and complete the delivery without the food being delivered.

Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before.

Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup.

I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while.

We use Grubhub to order food for team events and so far they have done a great job.

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times.

It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out.

The software is easy to use and create food pickup or delivery orders. It uses your location to show available restaurants in your area which is helpful because we don't always know about the places that open nearby.

Sometimes I don't feel like it has as many features or restaurants as other food delivery software but it has been improving in the past year.

My overall experience with app was alright, it really depends on the location at which you are using the app as it the number of restaurants using this app can be limited compared to other apps.

The app provides a decent platform for food delivery and ordering services, with local restaurants. Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food delivery apps.

When I first downloaded the app it took a few tries for it to recognize and load the location to show possible options even with strong network bandwidth on my phone. The app however has more average layout and bit of a unclear navigation as to the distance or where your food is . The prices also sometimes goes higher for the delivery and services fees, doesn't seem to have a consistent price (this is not taking into account tips).

It's been everything and then some when it comes to being beneficial and helping me when in need of some extra funds and I really love it

I love the app its super user friendly it walks you through every step on the app and then some if your looking for aside job or even just ordering food I would most definitely do this app all day

cant say anything negative customer service is even on point keep it up grub hub woohoo!!

Overall, I like GrubHub and would recommend. It has def been helpful over the past year when I don’t feel like cooking.

I like that there is a variety of restaurants that participate in this service. It’s easy to use to order food for delivery! And it’s super convenient especially since Covid.

One thing I like least is the cost associated with the delivery. But I do enjoy that there are sometimes special promotions for low or no delivery fee for some restaurants. Sometime thats a driving force of where I’ll order food from.

Grubhub is an amazing tool, allowing users to easily select from a huge variety of restaurants, all with complete menus, to craft a perfect meal to be picked up or delivered straight to your door! Orders are customizable, and can be tracked straight from your phone or computer, and you can even request contactless delivery where the driver will drop off the order at your door and ring your doorbell without a handoff, which was great at the peak of the pandemic!

Grubhub is great for convenience, though it is certainly more expensive than ordering directly from restaurants. Since Grubhub charges service fees and will take a portion of sales, restaurants can sometimes raise prices of their items on the app, making the meal more expensive than if you were to just call the restaurant directly and pick up from them. If you’re looking for delivery, it can add on quite a bit more, but the convenience may be worth it.

How fast you receive an order and giving wait time depending on it

how it has to have its own device for the software

The benefits of having GrubHub is that I don't need to worry about driving from one place to another. I actually can get other things done after I've placed my orders and GrubHub does the rest. If at any time there is anything missing with your order. All you need to do is write online support and they will make it Right for you.

GrubHub is one of the best ideas that software companies have come up with. People are able to order at so many places using this software. Weather you need prescriptions picked up at Walgreen's or you need service at a food store. You just type o it in the search area and all the businesses relation to what you're in need of Will pop up. Its very easy to use. If at any point you in fact find you do need help they have that feature as well, live support. I recommend this to everyone.

I can honestly say with confidence, I've yet to find anything negative to say as of yet about their services.

My overall experience with GrubHub are very good except when my order is not.rihht

This software has a lot pros because it can order choose food or something, get the order tracking it and have variety of pay methods

Cons sometimes the app get high fees to order something or don't get the order like you want and difficult to get costumer service properly

I liked the ease of ordering something online. There was a decent selection of places to choose from for food delivery.

I almost always had a bad experience. The last few times I ordered, the order arrived much later than promised by the delivery service and the food was cold by the time I got it. I also had a lot of issues of the order not being correct. Customer service was difficult to deal with in addressing these issues, especially compared to other food delivery services.

I have had several very good experiences using GrubHub, in particular, with coupons. Saving money is a big deal to me, and when ordering via apps, I definitely choose the one with coupons over one that doesn't have one available.

GrubHub is easy to access, easy to use, and makes the stress of acquiring a meal when you're hungry very minimal. They keep you updated on when your order is ready, and are effective at keeping to their delivery times.

I haven't experienced any challenges with this software.

I highly suggest this food delivery method.

GrubHub is a go-to when I don't feel like cooking. We also started using this as client gifts. It is extremely easy to order gift cards and send them virtually to coworkers and clients. We replaced our yearly holiday popcorn gifts with GrubHub gift cards, which is a great move in this pandemic.

The delivery rates can be a little bit high, but the usability is great.

I had a positive experience with GrubHub, overall. I would use it again.

GrubHub was the first food delivery service I tried. The ease of ordering and the clear definition of what you get with each vendor was something I liked.

I got a completely wrong order a couple of times. This is probably not the fault of the app, but of the kitchen staff or driver. However, GrubHub did work with me when I called customer service one of the times.

I like grubhub but not any better than uber eats or door dash. I go with whichever app has the best deal or special or if I have a good coupon for any of these apps.

I like that u can get food delivered by places that wouldn’t normally deliver to you. I also enjoy that this app is easy to navigate and easy to use.. all it takes is your order and your card of choice.

I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike how NONE of the drivers that work for grubhub can EVER find my apartment...even though I put VERY specific directions in my profile.. in their defense their Gps has to be awful.

I like most about GrubHub is the fast and easy convenient of ordering food and all of the different restaurant options.

There is nothing I don’t like about GrubHub except that it is not as popular.

I love how prompt the setup process was. They delivered the tablet really fast and they are quick to respond to the emails.

Didn't really find anything I did not like about this software

It makes it convenient to order things, when the have good promos is when I use it to order.

they are way too expensive, my food arrives cold and late most of the time