H&L POS Software

Find out more:

PriceDemo

Find out more:

PriceDemo

About H&L POS

H&L is a point of sale (POS) solution that helps businesses in the hospitality and food and beverage industry streamline processes related to backend activities, workforce planning, marketing & loyalty, and bookings. ...
Close

Image 1 of 1

H&L dashboard

H&L POS User Reviews

OVERALL RATING

Showing 1 review

Rebecca

Company size: 11-50 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2021

Happy customers

Faster service for customers, easy to use system for new employees, lots of capabilities. Just feel its very expensive.

Pros

I am very familiar with it, easy customisable to what we require hear the functions centre. The back of house build is very easy to use.

Cons

You are not given a book or link to something to help out with questions that you have. You always have to wring through to support for questions which you feel could be answered through a guide. The guide we were given to start with helps a little but theres many things that do not appear that I believe could be in a self help guide. Also the resetting and downloading of the tills should be quicker.

Response from H&L Australia

Hi Rebecca, We'd like to thank you for taking the time to write this review of H&L POS! We're glad that you enjoyed our product and it has been helping your venue improve operational efficiency with customisable features. We noticed you mentioned you'd like to get more information from guidance perspective and we will definitely put more effort into this to make sure we cover off as much information as we can, to ensure a smoother and hassle-free onboarding experience! :) Should you require any further information or assistance, please feel free to call our National Support Desk on 1800 778 340 (press 2 for support) or email us at support@hlpos.com. Our teams of technical experts and hospitality professionals will be available 24/7 to ensure your venue runs smoothly at any hour. At H&L POS, we always go the extra mile to make sure our product and services suit your needs perfectly. Thanks again for your review and we look forward to hearing from you soon! Best wishes, H&L POS Team

Replied July 2021